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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
522 Reviews

522 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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April 11, 2024

No review I was in and out in a reasonable time for a simple oil change and tire rotation More

by EDDIERH523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Apr 13, 2024 -

Diamond Chevrolet of San Bernardino responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 07, 2024

All good fast and good service very polite and easy to understand and overall great experience More

by SHADDEN_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Apr 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 05, 2024

This was the quickest experience ever! ! Staff if knowledgeable and friendly! Won't go anywhere else!! More

by PETEACH247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Eddie????
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Apr 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 04, 2024

In and out for an oil change. Fast service and a great value - Eddie was GREAT! More

by GODSMSW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Bready
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Apr 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Eddie was there to provide you with such exceptional service! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 04, 2024

Work performed well and in a reasonable amount of time. Big gripe that never changes is the service people moving my drivers seat and / or mirrors. Hate it when it feels like I can never get my seat adjust More

by RNHUNTER06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Report | Print
Apr 06, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 01, 2024

My check engine lights comes on and off since I took it in for an oil change. I took it in and they told me it would be $200 for diagnostics. My truck never had this issue prior to my service at this locat More

by Boutthabenjamins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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Apr 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we discuss your experience further and work towards a resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 01, 2024

From the beginning to the end Diamond Chevrolet made me feel comfortable with my car buying experience. Each one from my salesman to even the service department. Highly recommend this dealership! More

by C. Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trini
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Apr 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for writing this amazing review for our team! At Diamond Chevrolet of San Bernardino, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 30, 2024

Very quick and organized. The staff was polite. Waiting area was clean. I would recommend More

by MLMACIAS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Apr 02, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 30, 2024

I really enjoy the truck I got from here. And also the service on the truck has been awesome! More

by sdfan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Diamond Chevrolet of San Bernardino responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

March 29, 2024

My advisor was Eddy and he was amazing. Oil change took a little over an hour which wasn't long, he quoted me to be a 2 hour wait, so I was pleased it didn't take that long. More

by MQUEZADA1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Report | Print
Apr 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Eddy does for Diamond Chevrolet of San Bernardino and our customers. Hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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