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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
554 Reviews

554 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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December 22, 2023

It was great! They repaired my camera and took care of my door guard. Nicely done More

by Sdifatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 26, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Diamond Chevrolet of San Bernardino and we look forward to your continued business! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 21, 2023

I had taken the vehicle for a electrical problem while it was there in the dealership for 6 days someone drove the truck and put 100 miles and used half of tank and the service person can only said not one p More

by JOSDANVIC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Dec 23, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 20, 2023

Horrible 10am appt didn’t get car until almost 4pm for oil change. Called was told I would get a call back it never came. More

by JUSTADREAMER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Report | Print
Dec 22, 2023 -

Diamond Chevrolet of San Bernardino responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 15, 2023

Nate and Joe are the best once the retire I’ll be looking for new dealer to go to… More

by LUIS90991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 18, 2023 -

Diamond Chevrolet of San Bernardino responded

Luis, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Nate and Joe do for Diamond Chevrolet of San Bernardino and our customers. Feel free to reach out to me if there is anything else you would like to discuss. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 14, 2023

Patricia was very helpful and professional great service the whole team was very friendly and helpful More

by ISSAMOUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia W.
Report | Print
Dec 14, 2023 -

Diamond Chevrolet of San Bernardino responded

It’s great to know that Patricia provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 14, 2023

Nice and kind. I did not have to wait for too long. They did a good job. More

by glitzz5516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 15, 2023 -

Diamond Chevrolet of San Bernardino responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 12, 2023

Very nice staff and fast service, in an d out just the wat I like. More

by REYJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 13, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if we can help you with anything else. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 08, 2023

They called me about my oil drain plug was stripped and leaking then said they fixed it but truck kept leaking and they didnt want to do anything about it and blamed it on the last dealership that did my o More

by C_carr27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Report | Print
December 08, 2023

They were extremely friendly and helpful! They made sure I was taken care of and I was in and out quickly. More

by highclass26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Dec 08, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for this lovely review! I am so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

December 08, 2023

Eddie was amazing my car was done in a timely manner as always and I was let known what services are due next time More

by TRICIA.WILSON0995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Dec 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Tricia, it’s great to know that Eddie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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