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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
541 Reviews

541 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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November 18, 2023

Took 4 hours for an oil change now I have oil leaking out onto my driveway. Now the check engine light is on. More

by ice509a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie was great
Report | Print
Nov 21, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Diamond Chevrolet of San Bernardino. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 15, 2023

I’m happy doing my oil service at Diamond Chevrolet of San Bernardino of my Silverado More

by gisaias54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Bustamante, Nathan Cooke, Gabriel Pulido
Report | Print
Nov 15, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! We really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 12, 2023

I always have the best and smoothest experience here at diamond Chevrolet. Highly recommend coming here! More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
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Nov 14, 2023 -

Diamond Chevrolet of San Bernardino responded

Jenny, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and I truly value your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 12, 2023

I had an appointment for 7:30 am. I arrived at 7:20 and waited for an oil change and tire rotation. It took over 3 hours. I witnessed other vehicles that showed up without appointment More

by LENDOG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Ridges
Report | Print
Nov 15, 2023 -

Diamond Chevrolet of San Bernardino responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 11, 2023

Took car 4 times for same service the work wasn't done properly from beginning More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall there names you should have there names on file when my vehicle was worked on
Report | Print
Nov 14, 2023 -

Diamond Chevrolet of San Bernardino responded

Rene, I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Diamond Chevrolet of San Bernardino. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 05, 2023

Great service and excellent pricing! The Service department and sales department are very helpful every time I need assistance. More

by Joe Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Nov 07, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for your outstanding rating about our service department, Joe. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 04, 2023

Excellent and quick service. Brought my truck in for service in the morning and hour and half later I was ready to go. I recommend this service center if you need to service your More

by Robv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Nov 07, 2023 -

Diamond Chevrolet of San Bernardino responded

Rob, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 04, 2023

Seems they got a little bit better than they did. The time before overall overall, it was okay. More

by BIGRONNIE401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Diamond Chevrolet of San Bernardino responded

We appreciate you taking the time to share this review with us, Ronnie. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 04, 2023

Eddie at the service department is always excellent and on point. He recommends the correct service and is very courteous and responsive to my concerns. Thanks Eddie! More

by NICK@NICKSEVILLA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Nov 07, 2023 -

Diamond Chevrolet of San Bernardino responded

Nick, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

November 02, 2023

Excellent service provided. Martin was really helpful and explained everything that I needed to know. More

by BAHNASSIMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramos
Report | Print
Nov 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Thanks for your awesome review, Mark! I'm very happy to hear that Martin was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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