Diamond Chevrolet of San Bernardino - Service Center

Great and friendly service every time I come to the dealer. Will always come back for any future service required. dealer. Will always come back for any future service required. More

I took it in for an oil change and ever since then it overheats. Need to take back but haven’t gotten the chance to. overheats. Need to take back but haven’t gotten the chance to. More

I came in for a routine oil change and tire rotation, the made it simple and fast to get this done. Smooth service. made it simple and fast to get this done. Smooth service. More

Service was done within a few hrs. Did find a possible issue but could not tell me what it was due to the mechanics being backed up. Also prices seem to have gone up. Did find a possible issue but could not tell me what it was due to the mechanics being backed up. Also prices seem to have gone up. More

Eddie Brady is a very good Service Advisor. With a little more time and training he will prove to be an asset to your company. He has very polite and professional manner. He did a wonderful job With a little more time and training he will prove to be an asset to your company. He has very polite and professional manner. He did a wonderful job getting my vehicle serviced completely and for a price that made me happy. I had a long time history with Crest Chevrolet and hope to continue to do so with Diamond Chevrolet. More

Nathan is amazing and so wonderful he always makes sure everything is perfect and he always makes me laugh I’ll keep going to him as well everything is perfect and he always makes me laugh I’ll keep going to him as well More

No limpiaron bien el aceite derramado y el traverse parece que esta liqueando aceite y fue muy tardado.... parece que esta liqueando aceite y fue muy tardado.... More

Excellent customer service and very friendly, very helpful, respectful, and informative. Decent timing and excellent service. helpful, respectful, and informative. Decent timing and excellent service. More

Wrong charges! ! Was overcharged and then reviewed by service advisor and charges changed. However, I still thing that I was overcharged. Car 2 electric seat stop fu ! Was overcharged and then reviewed by service advisor and charges changed. However, I still thing that I was overcharged. Car 2 electric seat stop functioning. I checked circuit and it was very hot. Purchased new circuit breaker, I asked service advisor for assistance, he installed circuit breaker but the seats did function. When i got hone I checked the circuit breaker and it very hot, I used a needle nose pliers to removed. He recommended to make a reservation for diagnostic electrical check. I took the car back. The mechanic reinstalled circuit breaker and performed a seat functional task by using the seat switches. The driver seat function normally but the passenger the up and down fail. Mechanic recommended to remove and replace motor. However service advisor called and stated that he could not find a motor. So I went to pay the bill. The charge was $400, I objected. I expressed my concern, how can you charge such amount for restarting a circuit breaker when the seat were removed and motors checked individually for electrical problems including checking the harnesses and fuse box terminals. I still pay $199.00 with reservations. A so call service advisor that had nothing to do with my vehicle stated argued with me. I worked for Buccheits garage for a time and I am aircraft mechanic. He told me that final work order assessment including seat removal to check motor, that was lie. If I as a mechanic installed the circuit breaker and and very was normal with the exception of the up/down problem I would have charged customer $50 instead of $199. That customers relations so the customer return. I spend over $4000 last year on my car. It is expensive but trust diamond chevrolet not no more. More

Oil change took 4 hrs they didn’t call to notify my car was ready, I had to call them myself twice. was ready, I had to call them myself twice. More