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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
518 Reviews

518 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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March 04, 2025

My truck didn’t get fixed and only charge me de diagnostic no and they said nothing More

by LUGOJORGE718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Mar 08, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out. I appreciate your feedback regarding your recent experience with Diamond Chevrolet of San Bernardino. I understand your concerns about the diagnostic charge and the lack of communication about your truck's repair. Please contact me directly so I can address your situation and work towards a solution. Your satisfaction is important to us. Best, Israel Mora (909) 883-8833

March 03, 2025

i was well taken care of by service department , immediate response by service dept. informing he take care of my problem More

by MTONIRON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that our service department at Diamond Chevrolet of San Bernardino took great care of you and provided immediate assistance. We always strive to address our customers' needs promptly. We look forward to seeing you again in the future! Best, Israel Mora (909) 883-8833

Mar 03, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Diamond Chevrolet of San Bernardino. It’s great to know that we could accommodate you on short notice and complete your oil change and tire rotation swiftly. We appreciate your kind words about our customer service. We look forward to serving you again! Best, Israel Mora (909) 883-8833

March 03, 2025

A good dealership an honest dealership to take your automobile for service or repair. Service people who are friendly and are interested in providing good service to the customers. More

by Clarencebrummett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recognize any of those names
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Mar 03, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Diamond Chevrolet of San Bernardino. It's great to hear that you had a positive experience with our friendly service staff. We strive to provide excellent service and are glad to know we met your expectations. We look forward to seeing you again for any of your automobile service or repair needs! Best, Israel Mora (909) 883-8833

March 03, 2025

The customer service was ExcellentI didn’t have an appointment. I was In a hurry, they took in my truck got my oil changed done fast And he did a Excellent job with my oil change and tire rotationand More

by STEELMANRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
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March 02, 2025

Professional, friendly and excellent customer service. My preferred Chevrolet service center. Trustworthy shop which is hard to come by nowadays. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you, Sandra, for your wonderful review! We truly appreciate your kind words about our professional and friendly customer service at Diamond Chevrolet of San Bernardino. Trust is important, and we’re glad to have earned yours. We look forward to serving you again at your preferred Chevrolet service center! Best, Israel Mora (909) 883-8833

March 02, 2025

Im grateful for the men that were there when I bought my Chevy trax from the manager to the sales person to finance each one of these men cared about me as a person not just a customer. More

by tammycotten68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek from finance
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Mar 03, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you, Tammy! We truly appreciate your kind words about your experience with us at Diamond Chevrolet of San Bernardino. It's wonderful to hear that our team made you feel valued while purchasing your Chevy Trax. We look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

February 28, 2025

I had an appointment at 8am. Two cars ahead of me. Service took 6 hours to complete for an initial service on my new car. Seems excessive. More

by hawaiianwoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand that waiting for an extended period can be frustrating, especially with an appointment. Your feedback is invaluable, and we appreciate you taking the time to let us know. Please feel free to contact me directly at Diamond Chevrolet of San Bernardino if you'd like to discuss this further. We're committed to providing better service in the future. Best, Israel Mora (909) 883-8833

February 26, 2025

The service staff was very friendly a salesman was very helpful and offered to show me more about my new trail blazer More

by CARLTON_R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
Report | Print
Feb 27, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We're glad to hear that you found our service staff friendly and that our salesman was helpful in showing you more about your new Trailblazer. At Diamond Chevrolet of San Bernardino, we strive to provide an excellent experience. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle! Best, Israel Mora (909) 883-8833

February 25, 2025

Good stuff at diamond Chevrolet claoueu good guy got two trucks serviced there I like the service More

by RUDYROBLES1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
Report | Print
Feb 26, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you, Rudy, for your wonderful review! We're thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino and appreciated our service. It's fantastic to know that Claoueu took good care of you and your trucks. We look forward to seeing you again for your future service needs! Best, Israel Mora (909) 883-8833

February 22, 2025

He was very business oriented he answered all my questions and got my service done even though it was very busy More

by LISALOVEGODFOREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Paco
Report | Print
Feb 22, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Diamond Chevrolet of San Bernardino, even during a busy day. Our team always strives to provide excellent service and address all your questions. We hope to see you again soon! Best, Israel Mora (909) 883-8833

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