
Diamond Honda
City of Industry, CA
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1,201 Reviews of Diamond Honda
excellent Leo expedited my oil change because I was on limited time. He was friendly and accommodating. It was great to actually get my car sooner than expecte Leo expedited my oil change because I was on limited time. He was friendly and accommodating. It was great to actually get my car sooner than expected! More
Services Excellent service received from my service advisor!! Keep up the good work, however the waiting time is a little longer than expected, it will be grea Excellent service received from my service advisor!! Keep up the good work, however the waiting time is a little longer than expected, it will be great if it can be improved. More
Great Service facility My advisor -Eliseo Villanueva Diamond Honda very professional. Will keep using the same facility for the great service they provide. Thanks Diamond Ho My advisor -Eliseo Villanueva Diamond Honda very professional. Will keep using the same facility for the great service they provide. Thanks Diamond Honda great job. More
Great Service First time Honda owner, I was with Volkswagen for many years. Honda has the best service! This was my first oil change to my new 2018 Honda Civic. First time Honda owner, I was with Volkswagen for many years. Honda has the best service! This was my first oil change to my new 2018 Honda Civic. Excellent service, super organize location. Employees very polite. I like that they have someone outside guiding you and asking what kind of service do you need. you are guided from the minute you enter the service lot until you leave the parting lot... Love that! I was amazed with to see the tremendous amount of cars in line waiting for service, yet employees still manage to be very polite and organized. With that kind of good service, I do not mind waiting 3 hours for my oil change. I was told 3 to 4 hours but luckily it was completed in only 1 hour and 30 minutes. I am a happy camper! Thank you Elmo.... Zoraya More
Very friendly service . I have been with Diamond Hone more than 20years. I always happy with sales person who helped me to selecting car. Alan Chan in Service dept. is the b I have been with Diamond Hone more than 20years. I always happy with sales person who helped me to selecting car. Alan Chan in Service dept. is the best. More
Excellent service and follow through Leo has been great with helping me get things taken care of with my car from regular maintenance to warranty repairs to the "oh shoot, I messed up my Leo has been great with helping me get things taken care of with my car from regular maintenance to warranty repairs to the "oh shoot, I messed up my car again" stuff. Highly recommend this guy. More
Quick and efficient. Friendly staff. Elmo discounted my tire rotation to apologize for the delay in getting my car serviced. But it didn't even take that long! Either way, I appreciated t Elmo discounted my tire rotation to apologize for the delay in getting my car serviced. But it didn't even take that long! Either way, I appreciated the gesture, of course. More
Good customer service Very friendly and knowledgeable staff. Explained all details very well and made me feel comfortable in making my purchase. Overall I’m happy with the Very friendly and knowledgeable staff. Explained all details very well and made me feel comfortable in making my purchase. Overall I’m happy with the experience and happy with my new car More
Kristina Haas #1 Service Advisor Kristina greets me at my car and always gives me excellent customer service in all aspects of my car maintenance. I use Kristina in service for my Hon Kristina greets me at my car and always gives me excellent customer service in all aspects of my car maintenance. I use Kristina in service for my Honda and Civic. More
Amazing Customer Service!!! Kristina Haas is an amazing employee! Every time I service my car, she gives me accurate information about my services, including price, parts, and an Kristina Haas is an amazing employee! Every time I service my car, she gives me accurate information about my services, including price, parts, and an accurate wait time. She always makes sure that I'm satisfied with every service provided. She is one of the most valuable employees at Honda, as she always strives to provide me with wonderful service, and such a friendly/happy attitude. I come back to Honda specifically because of the experience she provides for all her customers! More