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Diamond Honda
City of Industry, CA
1,202 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,202 Reviews of Diamond Honda
September 08, 2019
Amazing Customer Service!!! Kristina Haas is an amazing employee! Every time I service my car, she gives me accurate information about my services, including price, parts, and an Kristina Haas is an amazing employee! Every time I service my car, she gives me accurate information about my services, including price, parts, and an accurate wait time. She always makes sure that I'm satisfied with every service provided. She is one of the most valuable employees at Honda, as she always strives to provide me with wonderful service, and such a friendly/happy attitude. I come back to Honda specifically because of the experience she provides for all her customers! More
by EvaCarrillo
Employees Worked With
KRISTINA HAAS
September 07, 2019
Excellent service Pete provided excellent service, very kind and respectful I’m very happy the way He provided hes service I strongly would recommend Diamond Honda esp Pete provided excellent service, very kind and respectful I’m very happy the way He provided hes service I strongly would recommend Diamond Honda especially because they have good workers like Pete. More
by Korina Maldonado
Employees Worked With
Pete Nelson
September 06, 2019
New Tire Installed on my Accord. Had 1 new tire installed on my Accord due to a flat that was beyond repairable. Eliseo provided timely service status updates and a fair price for new Had 1 new tire installed on my Accord due to a flat that was beyond repairable. Eliseo provided timely service status updates and a fair price for new tire. Great job Eliseo ! More
by Chyan
Employees Worked With
Eliseo Villanueva
September 06, 2019
The Customer Service was Amazing!!!! I toke my CR-V to the service area Nicole was so amazing good attitude and friendly. Adan the salesperson that sold me my CR-V is THE BEST. The servi I toke my CR-V to the service area Nicole was so amazing good attitude and friendly. Adan the salesperson that sold me my CR-V is THE BEST. The service department was getting me a uber to go back to work, Adan gave me a ride. Adan went the extra mile, I felt like a VIP. Thank you!!!! More
by Erika Ramirez
Employees Worked With
Nicole Bright /
September 05, 2019
Awesome experience at Diamond Honda I was very impressed with the professionalism and friendliness of everyone I came in contact with. From the receptionist that greeted me with a smile I was very impressed with the professionalism and friendliness of everyone I came in contact with. From the receptionist that greeted me with a smile to the salesperson and finance representative. Jerry, Roland and Edgar made me feel like is was very important and made me feel like they really did their best to give me a fair price on my new car. I will most definitely recommend Diamond Honda and especially these guys to my friends. Thanks again to everyone at Diamond Honda More
by Gloria A
Employees Worked With
Roland Gutierrez , Jerry Ng, Edgar Velazqrez
September 04, 2019
Regular service Went in for regular service and Sylvia took care of me. Car was checked in in a timely manner and drop off/pick up was arranged easily. My car was rea Went in for regular service and Sylvia took care of me. Car was checked in in a timely manner and drop off/pick up was arranged easily. My car was ready when promised and overall the process was smooth. Would definitely recommend this dealership to others. More
by Dl
Employees Worked With
David Cho
April 18, 2019
They damaged my new car! Not only did it take multiple days longer than promised to install the accessories I bought with my brand new car, they ended up damaging the front an Not only did it take multiple days longer than promised to install the accessories I bought with my brand new car, they ended up damaging the front and back bumpers of my car and now I have to deal with body shop repairs and repainting a car with less than 500 miles on it. How sad is that? They offered to send it to their preferred body shop, but if their quality is anything like Diamond Honda's, then that scares me even more. Instead I will have to go through my insurance company to get it fixed at a body shop that I'm comfortable with. They also took the time to slap on a little mis-matched dark paint that didn't even match my car color to cover up the damage! Really unbelievable and a really disappointing way to start off with my new car. More
by KMP
Employees Worked With
Leo Fierro, Matt Martinez, Andrew Keung
March 20, 2019
Snake Oil Salesman name - Chung Ly Avoid this place at all cost especially an internet sales manager name Chung Ly. He gave me a quota of $24900 which is far higher than any places I we Avoid this place at all cost especially an internet sales manager name Chung Ly. He gave me a quota of $24900 which is far higher than any places I went to. Then keep calling me for two straight days. After I gave him a phone call back he told me he'll match the offer if I find it cheaper. Today when I did, he ghost me and ignored my phone calls saying he's not available. He's a snake oil salesman. Avoid Chung Ly at all cost. More
by Chung Ly is a Liar
Employees Worked With
Chung Ly
September 22, 2018
Great Service! Jimmy Tang is awesome! He is extremely easy to work with, courteous and attentive. He helped us get exactly what we were looking for with unbeatable p Jimmy Tang is awesome! He is extremely easy to work with, courteous and attentive. He helped us get exactly what we were looking for with unbeatable price. Honda Accord 2018 Sport Black! Very friendly dealership. Would definitely recommend. More
by F.S
Employees Worked With
Mazen Dakdouk, Jimmy Tang
August 11, 2018
Wrong sticker prices on multiple cars Jay Lee( (Internet/fleet mgr) claims that multiple cars had wring sticker prices affixed to the windows. .. My son and I I offered an oall cash offe Jay Lee( (Internet/fleet mgr) claims that multiple cars had wring sticker prices affixed to the windows. .. My son and I I offered an oall cash offer based on email quote plus all fees and taxes. Jay Lee then claims some additional printout were missing on multiple cars Calked on A certain manager baned Jerry.left a message . He didn't even bother to call back. MY FAMILY PREVIOUSLY PURCHASED A CAR AT THIS DEALERSHIP WHEN IT WAS IN DIAMOND BAR BEFORE IT MOVED TO CITY OF INDUSTRY. IWORST EXPERIENCE EVER, A SALESMAN WHO DOESN'T EVEN WHAT TO SHAKE HAND FOR HIS TIME BECAUSE DID NOT THE PRICING HE WANTS. WORST DEALERSHIP, ANS STAFF. More
by MickBourne
Employees Worked With
Jerry Ng, Jae Lee
