Diamond Honda
City of Industry, CA
Filter Reviews by Keyword
By Type
1,202 Reviews of Diamond Honda
1 star is being generous, this place actually deserves 0 stars, not only was I lied to about making a deal happen, but they try to misinform you so that you apply for a loan through them. Earlier today, I w stars, not only was I lied to about making a deal happen, but they try to misinform you so that you apply for a loan through them. Earlier today, I went in with a pre-approval in hand and with what I thought was a deal made with John Ruiz, who to make matters worse is the sales manager. John lies to you to get you in the dealership and once you’re there he tells you that selling you the car at the agreed and promised price would make him take a loss and he was not going to do that.Before making a three hour trip to them I made it clear that I had been pre-approved with my credit union and had no interest in applying elsewhere.They tell me that they need to run my credit to verify my identity, hello, what??? You have my license and I have provided you with my social, what else do you need??? The deceitful tactics used by sales manager John Ruiz is the reason why people hate dealing with dealerships. Stay away from Mr.Ruiz and Diamond Honda More
This is my first time buying a Honda and I was skeptical at first because it is not as popular as Norm Reeves Honda. But the customer service of Joseph Chavez is pure excellence. He worked with me intensel at first because it is not as popular as Norm Reeves Honda. But the customer service of Joseph Chavez is pure excellence. He worked with me intensely to get the deal and the price for my new CRV Touring. More
Steve was awesome. He was very patient and knowledgeable. He made us feel comfortable and made the buying process a wonderful experience. I would high recommend my fri He was very patient and knowledgeable. He made us feel comfortable and made the buying process a wonderful experience. I would high recommend my friends and family to Diamond Honda for their friendly service. More
Thanks Roland and Alex! Compared the treatment I got at another Honda dealership buying my previous car, it was a great experience! They accommodated all my requests & were Compared the treatment I got at another Honda dealership buying my previous car, it was a great experience! They accommodated all my requests & were patient with me when doing the documentation. Every one should by their next car at Diamond Honda! More


