Diamond Honda
City of Industry, CA
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1,202 Reviews of Diamond Honda
Rafael was amazing! He really treats your visit as if he was taking care of a relative/friend. Very welcoming and knowledgeable about services to a vehicle. Not happy that I needed a break fluid change TWO was taking care of a relative/friend. Very welcoming and knowledgeable about services to a vehicle. Not happy that I needed a break fluid change TWO YEARS AGO. The tech that assisted me BACK IN 2017 “missed that” and now it’s a charged Service when I had a full coverage service plan in 2017. Hoping Honda compensates for that, but the customer service aspect was great. More
Alan Chan is very friendly and helpful. Have used this dealership since 1992 when I bought my first Honda. The service advisers have always been friendly and helpful. Alan has been my servic Have used this dealership since 1992 when I bought my first Honda. The service advisers have always been friendly and helpful. Alan has been my service adviser for the last 18 years. He has always done a excellent job taking care of my needs and gives very good advise regarding the maintenance of my vehicles. I own a 2004 Pilot and a 2010 Accord. Thank you Alan Chan. More
I had an excellent experience for my visit. Rafael was very helpful , knowledgeable and direct . He explained exactly what the procedure was like and how long it would take . Overall great experience and very helpful , knowledgeable and direct . He explained exactly what the procedure was like and how long it would take . Overall great experience and service. More
The sales and manager are knowledgeable and is willing to go for an extra mile to help me and my family picking a good deal for a great car. Will definitely recommend this Honda Dealer to anyone looking for go for an extra mile to help me and my family picking a good deal for a great car. Will definitely recommend this Honda Dealer to anyone looking for cars More
Job well done Alan at the desk was professional filled my request for certain thinks I wanted to have done to my car and negotiated the price for service. Well don Alan at the desk was professional filled my request for certain thinks I wanted to have done to my car and negotiated the price for service. Well done Honda. More
Excellent service by Elmo. Vehicle was ready in time as promised. He went over all details with the service that was done yesterday on my vehicle. promised. He went over all details with the service that was done yesterday on my vehicle. More
Staff was very nice. Informative and great communication. My car was done quick. Only wish my car was washed like at my old Honda dealer in Sylmar. My car was done quick. Only wish my car was washed like at my old Honda dealer in Sylmar. More
Excellent Customer Service Excellent customer service by Elmo! He knew I was waiting and he continually kept me up to date with the status of my car. I felt that he had my Excellent customer service by Elmo! He knew I was waiting and he continually kept me up to date with the status of my car. I felt that he had my best interest in getting what I needed to be done to the car with no upsell. Elmo was respectful of my time which is EXTREMELY important to me being a working mom with a newborn baby! He knew that I wanted to be in and out since it was just a normal oil change but appreciate his recommendations about changing my air filter since I do carry my newborn in my car. In the end, he thoroughly explained everything that was done to my car. Overall excellent service! More
Installation of new windshield was excellent Alan Chan and also the parts department provided excellent service. They were able to order, receive, and have installed a new windshield for us the Alan Chan and also the parts department provided excellent service. They were able to order, receive, and have installed a new windshield for us the day after we called the problem in. Thank you to them all for keeping us safe in our Honda Pilot. More
Great service. Happy with the follow up and people helping from 1st arriving to picking up my van. Also loved that there is shuttle service home. helping from 1st arriving to picking up my van. Also loved that there is shuttle service home. More


