Diamond Valley Honda

Isay Cazares delivered & finance manager was closed the deal. Both professionals and very young gentleman deal. Both professionals and very young gentleman More

These guys were awesome from the salesman to the management one of the best car buying experiences I’ve had in a while great job management one of the best car buying experiences I’ve had in a while great job More

Probably the worst dealership Iv experienced, their sales people are xxxx and their service is xxxx. Sold me a car with paint issues and they’ve avoided me everytime Iv gone in to ask about . They lie they’ people are xxxx and their service is xxxx. Sold me a car with paint issues and they’ve avoided me everytime Iv gone in to ask about . They lie they’re rude and they don’t hold their end of the contract . I wouldn’t recommend this dealer . xxxx this place and their staff More

Had a horrible experience here at Honda valley this past weekend. We had an appointment scheduled to check out a vehicle, everything was going smooth. We decided to go fwd with the purchase and as we were n weekend. We had an appointment scheduled to check out a vehicle, everything was going smooth. We decided to go fwd with the purchase and as we were negotiating a monthly payment in our budget, we are told by the “manager” that unfortunately the vehicle has been sold to another party! Automatically we are thrown off my the lack of service they approached us with. My husband asked to speak to someone higher then this “manager” and he was sent to an office with a asian bold men that was worse then the rest. He pretty much told my husband “too bad, someone else took the vehicle ” WOW! I been a Honda owner 3 times and my mistake for driving to this Honda dealer and thinking they were all the same and respected the “first come, first serve” rule. My biggest issue was that they runned my husbands credit and instantly approved him for the purchase. So why would u just snap something right off our hands to give it to someone that arrived prob 1 hours after us???? Wish I had their names to post them in this review, but honestly I don’t recommend this place to anyone. Very disappointed on the way we we’re PLAYED! 0 starts is my honest review. More

Horrible experience. Unprofessional to say the very least. I drive 2 hours to get to this boiling hot , in the middle of nowhere place, which is overrun buy young, inexpe Unprofessional to say the very least. I drive 2 hours to get to this boiling hot , in the middle of nowhere place, which is overrun buy young, inexperienced kids. After waiting to drive the car I wanted to hopefully purchase, I was casually told, oh sorry that car is being serviced. Yep, and of course I was upset as it was so far away and super hot. Don't bother with this place. Car dealerships have reputations for a reason and this one was awful. More

The salesman we were talking with was fine but when he went to run financials with night manager things were down hill from there. They told us they did trade-ins but when they came back with the numbers went to run financials with night manager things were down hill from there. They told us they did trade-ins but when they came back with the numbers for the car they were not doing a trade-in. They didn't even look at the car!! When we asked what the interest rate was they said that didn't matter. We hardly got to look at the paper with their numbers on it; said they have better rates than our bank. We walked out. We were ready to purchase but not found this car dealer. The night manager never gave us his name. More

They were responsive, courteous, and were great to deal with. I got a used car from them and am happy with it. with. I got a used car from them and am happy with it. More

My wife was looking for a new car and decided to go to diamond valley Honda after looking for a vehicle she decided to go ahead and purchase it, after sitting down and talking about monthly payments the s diamond valley Honda after looking for a vehicle she decided to go ahead and purchase it, after sitting down and talking about monthly payments the sales manager threw one of the biggest fits imaginable. He was beyond rude in front of my wife and kids, started talking back to me, he also snatched papers out of my hands all while my kids were there listening to him! Very unprofessional from this sales manager and its sad to see these type of persons employed at a dealership with great reviews! We ended up buying the same vehicle but at a different dealership and got a better deal, so buyers beware when you go to diamond valley honda! More

This place is best avoided. I wanted to buy a 2022 honda civic sport. They did not have the color I wanted. We worked out the deal and settled on a price. I placed a deposit. 2 weeks later I go in to pick u civic sport. They did not have the color I wanted. We worked out the deal and settled on a price. I placed a deposit. 2 weeks later I go in to pick up the car. I signed all the contracts and disclosures They found out I had my own financing and were very unhappy. They called the bank to get the confirmation number of my preapproved check. Everything checked out. At this point everything was signed and the check was placed in their safe. Then the finance officer demanded I do a credit application or they would not sell me the car. I said no and asked for the return of my check. They refused stating their safe cannot be opened until the following day. My best guess is they decided not to sell me the car because they could have made more $ off someone else on the backend of the deal. It turned into do what we say or else. A Very dishonest dealership. They first said it’s our policy. They then said it’s because of the Patriot Act. No way in xxxx is it the Patriot Act. More

Awful, Unhelpful, Rude and Terrible service from Jessie Garcia in the Service Dept @ Diamond Valley Honda. He made us feel like a nuisance for owning a Honda Accord for 25 years. Jessie seemed bothered by Garcia in the Service Dept @ Diamond Valley Honda. He made us feel like a nuisance for owning a Honda Accord for 25 years. Jessie seemed bothered by my presence at the service area when he gave me an annoyed laugh when I told him about the reason for my visit. The whole experience was like staring at a blank piece of paper for hours....frustrating and pointless. NEVER GO HERE!!! When I went to share my feedback about my visit to management......no one was there and they really did not care!! This place has no enthusiasm or excitement for it's Honda Owners....AVOID THIS PLACE!! More