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Diamond Valley Honda - Service Center

Hemet, CA

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113 Reviews

113 Reviews of Diamond Valley Honda - Service Center

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June 09, 2016

Some what shady service. I have been a customer of HVH since I bought a new crv in 2007. I have found their service to be slow-very slow. Two hours for an oil change. Can't More

by rufus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Ellerbeck
January 10, 2016

Awesome Service! O'Neil Bonier always makes an otherwise stressful experience, actually enjoyable! He helped me feel comfortable with Greg Kraus as my service advisor. More

by Julie C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
O'Neil Bonier, Greg Kraus
January 02, 2016

Excelent Service Kenneth Ellerbeck informed me that my battery failed a reliability test so they replaced it with a new one that was covered buy my warranty saving me More

by RWHIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hauso and Kenneth Ellerbeck.
December 14, 2015

Service on my 2005 Honda Accord Hybrid The personnel at Diamond Valley Honda has always been very helpful with all of my service needs for my 2005 Honda Accord Hybrid. Service Rep Ulises More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulises Flores-morales
November 22, 2015

Great service We were told it might take up to two weeks to get our car back but it was ready in just 5 days. They did warranty work even though our notice had com More

by Retired school teacher 40 yrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
???
November 18, 2015

Amazing service department I drive 34 miles to get my service done at this dealership. Friendly staff and great customer service. I will be back and all my friends and family More

by Dmeraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
October 30, 2015

Always Excellent I have been a customer with Diamond Valley Honda for many years and the service team is always pleasant and keeps my car in great shape. The staff is More

by jh3561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Kraus, O'Neil
October 11, 2015

warenty part replactment replace door lock actuator on r/r door. Mr Ken Ellerbeck was my serviceadviser on this problem. Mr Ellerbeck advised my that the part had to be repl More

by rufus
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mr. Kenneth Ellerbeck
September 10, 2015

Excellent Repair Service The dealership had to order a replacement part for my Honda CRV. My cell phone would not pare with the car so the dealership had to order a new conn More

by RWHIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellerbeck, Service Tech, (IZZY) Service Shop Foreman.
August 27, 2015

As I say in their commercial, "I Like It!" Came in for regular service because my tire pressure was low and I had missed getting the work done when I got my oil change, due to travel/life. I h More

by The happy lady in the commercial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Koneck
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