Dick Brooks Honda of Greer

Service department visit on short notice. I bought a new Honda Civic in the beginning of February. Last night, I hit something that was on the road, & I could tell right away after continuing I bought a new Honda Civic in the beginning of February. Last night, I hit something that was on the road, & I could tell right away after continuing driving, my alignment was way off. Frustrated because this happened around 9 p.m, I couldn't do anything but wait until the next day. In order to drive straight, I had to hold my steering wheel at such a crooked angle! I dropped my car off at a repair shop the next morning. The guy told me he may not be able to get to it today. I called Dick Brooks Honda, & asked to be transferred to the service department. VICKY answered. She was nothing but polite & understanding. We even had a little chat for a few minutes. She was able to get me into their shop with an appointment in 3 hours! Perfect. I dropped off my car, & I dealt with Amanda. She was extremely nice as well. They took my car right away, & completed an alignment. Unfortunately, when I was driving down the road after I left the Service department, I noticed that my steering wheel still had to be held at a bit of an angle to proceed straight. Now, I work in a service department myself, so I know how frustrating it can be when a customer isn't satisfied. I was again transferred to VICKY, & she asked if I wanted to reschedule an appointment, or if I was able to bring the car right back to the service department. I told her I could come back, & again, she was nothing but polite & understanding. I didn't see Amanda again when I arrived, but another man. I don't remember his name. He apologized numerous times, & took my car right back into the bay to be fixed. They completed the alignment again, & he even walked me to my car telling me to come right back if I wasn't satisfied. This was the greatest experience I've ever had with a service department. Unfortunately, I didn't buy the car from this dealership, but I can tell you right now, every time I need something done or any kind of service on my car such as an oil change, etc; I will be back to this dealership. More

Great Service Chris was extremely helpful! He provided excellent customer service. The process of buying my car did not take long. I am very satisfied with the serv Chris was extremely helpful! He provided excellent customer service. The process of buying my car did not take long. I am very satisfied with the service I had at Dick Brooks. More

Just as awesome as the last three cars I was considering a new Civic. I went in and talked to Chris DeWitt. Changed my mind and bought a new CRV. It is amazing. The sales experience is alwa I was considering a new Civic. I went in and talked to Chris DeWitt. Changed my mind and bought a new CRV. It is amazing. The sales experience is always good when we visit. More

Fast courteous service! Pleasant experience with my 2013 Odyssey. Promptly greeted by David Painter, He addressed all questions in a professional friendly manner. Check out w Pleasant experience with my 2013 Odyssey. Promptly greeted by David Painter, He addressed all questions in a professional friendly manner. Check out with Sara Opperlee was equally as pleasant and fast and efficent More

Very good sales experience I wanted to post this additional review to comment specifically about Chris DeWitt. Chris is the most competent and professional sales consultant I h I wanted to post this additional review to comment specifically about Chris DeWitt. Chris is the most competent and professional sales consultant I have ever dealt with in all my years of car buying. He is courteous and responsive, and definitely knows his product, and knows how to close a deal without the typical high pressure BS one usually experiences with car sales people. Also, we recently purchased two new cars here. There was a minor issue with one of the cars (probably not Dick Brooks fault), but Chris took care of it pronto and made it right and made sure we were satisfied. More

A memorable experience at Dick Brooks Taylor George and the rest of the staff at Dick Brooks made shopping for our Pilot a stress-free experience. Taylor was friendly without being pushy, Taylor George and the rest of the staff at Dick Brooks made shopping for our Pilot a stress-free experience. Taylor was friendly without being pushy, knew the vehicle well and gave us solid advice on which model would work best for us. We love our new Pilot and recommend Dick Brooks to anyone who wants a pressure-free experience buying a new car. More

Excellent experience Chris Dewitt at Dick Brooks Honda made shopping for and buying a car a fun and stress-free experience. All of the staff at Dick Brooks Honda were exce Chris Dewitt at Dick Brooks Honda made shopping for and buying a car a fun and stress-free experience. All of the staff at Dick Brooks Honda were exceptionally friendly and helpful, willing and able to answer all of my questions. They were always available to talk and we had excellent communication. I would recommend this dealership, and Chris Dewitt as a salesman, to anyone looking to buy a Honda. More

Taylor George This was my first purchase from Dick Brooks Honda and thanks to Taylor I will be back. She was a sweet heart, sways following up and keeping me infor This was my first purchase from Dick Brooks Honda and thanks to Taylor I will be back. She was a sweet heart, sways following up and keeping me informed about my truck. . I think Dick Brooks should be proud to have Taylor as an associate More

Great Experience Chris and others were efficient, helpful, and not pushy. Would strongly recommend them again. Felt very comfortable purchasing from them; I actually c Chris and others were efficient, helpful, and not pushy. Would strongly recommend them again. Felt very comfortable purchasing from them; I actually came from out of town, and felt much more comfortable with this dealership than with the Honda dealer in my home town. More

Chris Dewitt was a wonderful salesman. he was a great help to me and my family. If i ever decide to get another car it will most defiantly be with him and Honda. was a wonderful salesman. he was a great help to me and my family. If i ever decide to get another car it will most defiantly be with him and Honda. More