Dick Brooks Honda of Greer

Worst Customer service I was looking for a used 2014 honda accord car. I find one in Dick Brooks honda. I informed them that I will be coming on Friday by 6:00 PM, as I am s I was looking for a used 2014 honda accord car. I find one in Dick Brooks honda. I informed them that I will be coming on Friday by 6:00 PM, as I am staying at Charlotte NC, which is 100 miles from Greer SC. I will have a test drive and will sign the deal. As promised I did rent car and went on friday with the pain of traffic and rain. I ask for the person whom I was exchanging the email. They said he already left for the day. No communication for my booking or no communication to me for this. These representative and manager were very rude. No one was talking to me polity. They didn't even asked me to have a look at car. They said you have to finance from us. They said the rate is 5-6% and you have to put 3K as down payment. I said why should I pay more higher rate when I already have a pre approved from another finance company which is giving me rate of 1.74% with no down payment. They no you have to finance from us. I said I am ready to give you hold check and I will inform my finance company to send you the check directly then you can deliver the car to me. They were started arguing and told me to go back and come on some other day. This is pathetic service and pathetic behavior with customer. Same Day I went to another dealer and bought the car, and he said I can sent the check later and he will deliver the car as per my convenience. Please don't even think of buying car from Dick Brooks Honda. Thanks for reading this review. More

Exceeded my expectations, as always. Rick and Ron exceeded our expectations with the car of my dream. He didn't have it but found it within a few days. They go that extra mile. This is Rick and Ron exceeded our expectations with the car of my dream. He didn't have it but found it within a few days. They go that extra mile. This is our second vehicle in three years. Only because we totaled the first one. More

Best car buying experience of my life!! Charlie Ray beyond exceeded my expectations - I have never had such a pleasurable car buying experience! He went above and beyond to make it as profes Charlie Ray beyond exceeded my expectations - I have never had such a pleasurable car buying experience! He went above and beyond to make it as professional and seamless as possible and I would highly recommend him for anyone looking to purchase a vehicle! More

Great organization of employees My experience with Dick Brooks has always been top notch. This team of sales and service really does go the extra mile to insure that their client ha My experience with Dick Brooks has always been top notch. This team of sales and service really does go the extra mile to insure that their client has received the best work available . More

Received excellent service from Chris Dewitt. This is the second car we have purchased from Chris in 8 months. We purchased a 2014 CR-V and I wasn't satisfied with it because of the size; so we ju This is the second car we have purchased from Chris in 8 months. We purchased a 2014 CR-V and I wasn't satisfied with it because of the size; so we just purchased a 2016 Pilot; this makes the 3rd Pilot I have owned. Dealing with Chris was a pleasure, but I have to be honest and tell you that Bob in finance was extremely rude. I left with tears in my eyes over the way he treated me and he was the one who had made the mistakes. I would never recommend him to work with anyone. However, Mr. Rich and Dale, the sales manager, have worked very hard to resolve the issue and make things right. Except for Bob, the entire staff there are very friendly and easy to work with. I would buy another car there from Chris. More

Happy customer Excellent service from the showroom to an oil change. This is the third new Honda from Dick Brooks and I don't have a bad thing to say about this deal Excellent service from the showroom to an oil change. This is the third new Honda from Dick Brooks and I don't have a bad thing to say about this dealership More

If you decide to buy a new car go to Dick Brooks Honda When buying a new car there is one place in Greer, SC where you will get the better deals and will not feel pressured into making a hasty decision. I When buying a new car there is one place in Greer, SC where you will get the better deals and will not feel pressured into making a hasty decision. I had an excellent experience. The negotiation process was easy and I left the place happy with my new car and rady to recommend this dealer to my friends. More

Carlos is a very good salesperson and professional. I knew Carlos since 2007 and he was very friendly to me and when I decided to buy a car I came to him and talked to him. He gave advice and I bought t I knew Carlos since 2007 and he was very friendly to me and when I decided to buy a car I came to him and talked to him. He gave advice and I bought the 2015 Honda Accord EX-L. More

Buying a car from Taylor George is exactly what it should be I have bought a lot of cars, most recently from a Honda dealer in NC. That experience was awesome - straightforward and very, very pleasant. But my e I have bought a lot of cars, most recently from a Honda dealer in NC. That experience was awesome - straightforward and very, very pleasant. But my experience today with Taylor was even better. Simple, straightforward, and fair. I will be buying cars from Taylor for many years in the future and suggest you do as well. More

Wonderful sales man I was dreading shopping for a new car. I had my honda for 21 years with 416,000 miles. I knew I wanted another honda. Charles Ray was wonderful to w I was dreading shopping for a new car. I had my honda for 21 years with 416,000 miles. I knew I wanted another honda. Charles Ray was wonderful to work with. I need to drive several models to make up my mind. Then I still need some time. Charles made a followup call. We came to an agreement on the Accord that I wanted. After the deal was complete Charles spent about 30 min going over all the features of my new car. A few days later he also called to see if I had any questions. Buying a car from Dick Brooks with Charles Ray as my salesman was an enjoyable experience. Thanks Charles. I would recommend talking to Charles Ray is you are interest in a honda. More