Dick Brooks Honda of Greer

Bought 3 cars in one evening I came to the dealer on a cold windy rainy evening and was just looking to price some used and new hondas for my wife and two daughters.We met Carlos I came to the dealer on a cold windy rainy evening and was just looking to price some used and new hondas for my wife and two daughters.We met Carlos Fraga who walked into parking lot holding an umbrella asking us how can i help you. We explained that my wife and I wanted to surprise our daughters with 2 new civics but wasnt sure what colors they would like so asked Carlos if we could drive Civic to our home (45 minutes away in Pelzer Carlos in back seat) and telling our daughters that their mom liked this car and ask them their opinion about it and the color. well one of my girls jumped in the car and went back to dealer to look at more colors for their moms car. I was just shopping prices ! Had no intention to commit. I drove 3 cars this evening with Carlos in the rain him running back and forth getting keys looking just as excited as we were answering every question. Well that night we agreed on a price and he had to find colors, models, and years since two were left overs. I gave them a $500 deposit on (2) 2014 civics and 2015 Accord and told them the colors they retrieved all these cars with NO PRESSURE,NO CREDIT CHECKS,just a hand shake with Carlos and his Manager Richard Bryant. Carlos kept me posted all the way calling me on his CELL PHONE with updates on Vin numbers color combinations he found and in 2 weeks ( my fault waiting on money) delivered vehicles to us at dealer all paperwork completed just signed paperwork 2 hours and done. I call him up with little questions from time to time on that Cell phone and he picks it right up!!! A1 service all the way. This is how you run a Car dealership... Very Happy More

sales I have bought several cars here and could not be more happy with my sales rep Sharon Grillo. I also have family members who have used her services I have bought several cars here and could not be more happy with my sales rep Sharon Grillo. I also have family members who have used her services and are extremely pleased. Al Corcoran More

Best sales experience I have ever had!!! I bought a 2014 Black Dodge Ram truck (that I named Wyatt - I name all my vehicles) in August of this year. James Martin was the sales representative I bought a 2014 Black Dodge Ram truck (that I named Wyatt - I name all my vehicles) in August of this year. James Martin was the sales representative. He described the truck to me on the phone and it sounded like what I was looking for and told him I was interested. In that I live in Newberry and your dealership is in Greer it was not convenient for me to come to you so Mr. Martin actually brought the truck to my place of employment to show it to me, allow me to take a test drive, and fully explained all the capabilities of the truck. It was everything I wanted and more. Mr. Martin took the truck back to the dealership, worked the numbers and brought the truck to my home two nights later! We signed all the papers at my kitchen table and then he changed the tags for me in the dark, using a flashlight!! Mr. Martin made my truck buying experience the most enjoyable automotive business transaction I have ever experienced! The only thing that would have made this situation better would be if he had included dinner for me with Sam Elliott as part of the deal!!! More

No Games My wife and I just traded in our 2008 Accord for a new 2015. Sharon and Charles are the best. We knew what the 2008 was worth and how much we wanted t My wife and I just traded in our 2008 Accord for a new 2015. Sharon and Charles are the best. We knew what the 2008 was worth and how much we wanted to pay for the 2015 Accord. It's "no far" when one goes into a negotiation and the dealership beats your numbers. Well played guys. We could not be happier. Must be why we bought our 2008 from Dick Brooks. Just a note, your team was even better this time around! Didn't think it was possible. If your time is important to you then I suggest you see these people. They didn't give us the "run around". They care about their product and most of all, they cared about our time. More

A Rarity in Car Sales Today!! Dick Brooks Honda and my salesperson, Carlos, went so far above and beyond for me! My car buying experience *before I went to them* can only be descr Dick Brooks Honda and my salesperson, Carlos, went so far above and beyond for me! My car buying experience *before I went to them* can only be described as disastrous. I had put down deposits on four different cars, with each one being "accidentally" sold or having some other issue. Finally, a month after I began car shopping, I gave up on getting my dream car and decided to test drive something else at a local dealer. Well, it just so happened that the exact car I wanted came up at Dick Brooks the night before my test drive, and called about it. There were no pictures online as it hadn't even been on the lot yet. Carlos went out of his way to describe the car, send me photos, and hold the car for me. He was the first salesperson I dealt with (out of probably 50 across the South East) who was completely true to his word - the car was there when I got there, being held for me! The car was in nearly perfect condition, and better than he had described! He was honest, patient with me having to come in from out of town (and having tons of questions), and efficient. My finance person was David, and he was just as honest, friendly, and efficient! I was driving away in my new car in less than 2 hours! After all that, they were able to do even better on the price than we originally thought! Dick Brooks Honda is a rarity in car sales and I'll be starting my car search with them next time!! THANK YOU!!! More

Honda Civic timing belt On Wednesday, September 17, 2014, I took my 2005 Honda Civic in for a timing belt replacement. I grew up in a garage and do most of my own maintenance On Wednesday, September 17, 2014, I took my 2005 Honda Civic in for a timing belt replacement. I grew up in a garage and do most of my own maintenance, but this would too technical a job for a "shade tree" mechanic. I was quoted a reasonable price, offered a loaner car since the job would take so long. Rebecca Bieniek was the service advisor. She treated me with respect and the utmost friendliness. I was very pleased with the work, though I never spoke with the mechanic. It would be nice to be able to speak with the mechanic and tell him thank you. Well, the price was accurate with no surprises. The job was done well and on time. By the way, that loaner car is such a nice feature. However, it almost made me want to buy it. I did have a pleasant conversation with a sales person. I might be in the market later for a car. More

Great Experience!! I just recently purchased a new 2014 Honda Civic and I must say it was the best experience in regards to buying a vehicle. I've actually had a deposit I just recently purchased a new 2014 Honda Civic and I must say it was the best experience in regards to buying a vehicle. I've actually had a deposit with another automobile dealership and decided to make a last minute visit to Dick Brooks Honda prior to signing and finalizing the contract with the other dealership. I was very impressed by the professionalism and knowledge of Sam Culp. I felt very comfortable during the entire process and i was delighted to drive one of the civic's and ultimately all these items made me reconsider my choice in vehicle/dealership. Overall, it was an awesome experience and I will recommend this dealership to all my friends and family. Thanks.!! Carlos More

Great Experience Bought my very first new car at Dick Brooks. Great experience and very smooth. Everything was handled in a professional, low-pressure way. Would de Bought my very first new car at Dick Brooks. Great experience and very smooth. Everything was handled in a professional, low-pressure way. Would definitely recommend Dick Brooks to anyone looking for a new Honda. More

Great and exciting experience! July I bought my 3rd Honda Fit in 5 years. Lyman Thompson has a sales approach that beats any salesman I've ever dealt with. He's a very good sales July I bought my 3rd Honda Fit in 5 years. Lyman Thompson has a sales approach that beats any salesman I've ever dealt with. He's a very good salesman and very comfortable to work with. Dick Brooks has every department dedicated to their customers. I've been dealing with Dick Brooks for 5 years and highly recommend this dealership for the sales, service and financial department. I won't go anywhere else! I'm so happy I found a dealership that treats me right. More

Great experience Chris DeWitt made the whole new car purchase experience pleasant and easy. Wonderful and honest person. Prompt in answering all questions and retur Chris DeWitt made the whole new car purchase experience pleasant and easy. Wonderful and honest person. Prompt in answering all questions and returning calls, but not pushy in any way. I felt like I got a great deal without any pressure or hassles. I highly recommend asking for him personally when in the market for a car! More