Dick Dyer Volvo Cars
Columbia, SC
Filter Reviews by Keyword
By Type
240 Reviews of Dick Dyer Volvo Cars
Great service, reliable, and informative. Great loaner car service, and everyone is friendly. Richard remembers me and is very reliable and helpful and is a great asset to the dealership. Mak Great loaner car service, and everyone is friendly. Richard remembers me and is very reliable and helpful and is a great asset to the dealership. Makes the customer feel valued and appreciated and that my car is in good hands. There is some great value in that... I feel like he (and bc of him, the dealership) respects that the car is an important part of our lives, is a significant investment/expense, and a necessity in of our lives... and because I think he respects that so much, he's trustworthy and has our best interest in mind... so when he recommends a service or something to repair, or any kind of issue with the car, I trust he's suggesting what's best for me. Thank you More
As usual, Mr. Stevens was quick to respond to my request for an appointment. Immediately upon my arrival, he checked me in, escorted me to the seating area, and my Stevens was quick to respond to my request for an appointment. Immediately upon my arrival, he checked me in, escorted me to the seating area, and my car was off to the shop. Mr. Stevens kept me apprised of the progress, and explained to me clearly what the issue was before the work was completed and caught me up-to-date once it was finished. More
Resolved ongoing battery issue. Resolved ongoing battery issue that has persisted over 24 months. Resolved unreliable, ongoing battery issue that has persisted over 24 months. Resolved ongoing battery issue that has persisted over 24 months. Resolved unreliable, ongoing battery issue that has persisted over 24 months. More
Informative, respectful and helpful. Always returned a call or respond when possible. Had updated information on vehicle progress and timeline. Always returned a call or respond when possible. Had updated information on vehicle progress and timeline. More
They had me in and out in the amount of time they had told me it would take. Since I left my car for the necessary repairs, they provide and Uber for me to get home. told me it would take. Since I left my car for the necessary repairs, they provide and Uber for me to get home. More
I was seen immediately upon entering the dealership. My car was seen to immediately. A new set of tires was needed which were not available until the next day. I was given a courtesy car. I picked my ca My car was seen to immediately. A new set of tires was needed which were not available until the next day. I was given a courtesy car. I picked my car up the next day. It was as extremely good service. More
Met with service guy when I arrived. , Cordial, professional. Did not speak to him again on this visit. A different person retrieved me and helped with checkout. I found the text method o , Cordial, professional. Did not speak to him again on this visit. A different person retrieved me and helped with checkout. I found the text method of feedback lacking. Text indicated to check 2 critical items but there was way to get to ‘step2’ to check. The gentlemen who assisted to checkout was cordial and professional. He did ask if Richard had spoken to me about the ‘critical items’ which he had not but covered the items just fine. More

