Dick Dyer Volvo Cars
Columbia, SC
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240 Reviews of Dick Dyer Volvo Cars
They were not customer friendly and not saying upfront charges rather says that we need check if we don't do as they were higher any other dealer state or multi state. Changing battery charged us diagnost charges rather says that we need check if we don't do as they were higher any other dealer state or multi state. Changing battery charged us diagnostic fees of 250 already car reported its fault battery. Other dealer say less than hour but they estimated 3 hours. It's not standard and saying that's what Volvo recommend as only one in Columbia and ridiculous that they don't price reasonable and need to take car to other dealership for any future service and even thinking not to buy this brand. More
He's extremely professional, knowledgeable of my vehicle & was able to tell me beneficial things I didn't know. Very pleasant attitude & more importantly he took tile to listen to my issues so it didn't cau & was able to tell me beneficial things I didn't know. Very pleasant attitude & more importantly he took tile to listen to my issues so it didn't cause me any more than it had to! I could go on and on about the guy because good service with a decent attitude is so hard to find but I will just say Dick Dyer would be wise to be sure they pay this guy what he's worth! He's an asset to a business & the kinda guy I'd want to be as a representative of my brand!! More
Appointment was to calibrate a newly installed windshield. Insurance mandated that Safelite do the installation. They were not able to calibrate. Dealership discovered the windshield was defective windshield. Insurance mandated that Safelite do the installation. They were not able to calibrate. Dealership discovered the windshield was defective and could not be calibrated. More
My drop-off service was professional, timely, and thorough. It is very comforting to know my vehicle is being serviced by the best! Thank you. thorough. It is very comforting to know my vehicle is being serviced by the best! Thank you. More
The service department was friendly, thorough, and explained exactly what the technicians found upon inspecting my car. Parts were required to be ordered and everything came in in a timely manner. Rep explained exactly what the technicians found upon inspecting my car. Parts were required to be ordered and everything came in in a timely manner. Repairs were made to my satisfaction. More

