Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dick Genthe Chevrolet
Southgate, MI
582 Reviews
Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 582 reviews
March 26, 2014
Dave Teska, was great, most helpful, with all my questions. I'm very happy with my purchase and price. I just felt like I could trust Dave, that's important especially with used cars. questions. I'm very happy with my purchase and price. I just felt like I could trust Dave, that's important especially with used cars. More
by glyons10
Employees Worked With
Dave Teska, Dave Teska
March 24, 2014
I had to visit the dealership 5 times including 1 more time that my husband had to bring money due that was not mentioned before I signed for my lease. I was not informed that I had to pay my first month time that my husband had to bring money due that was not mentioned before I signed for my lease. I was not informed that I had to pay my first month payment on the date I signed, I was called by Ben 5 days after I signed to notify me that I owed $361.00. I was very upset about this and my husband called the Sales Mgr. which failed to call him back. Ben had called us 3 times by this point, but we didn't want to deal with him anymore. No service recovery was made by the sales mgr. I am very dissatisfied with my experience all the way around. I feel my purchase was very rushed and disorganized. Ben's excuse for not telling me that I owed money due was because he sold 3 cars that day. There is no excuse for the customer service I've received. After we paid this money due, I received an $11 check in the mail. We were misinformed on the amount, I don't feel that I should have paid this amount because it was not discussed with me. I do not recommend this dealer, especially after going to Bill Crispin Chevrolet. After watching my husband experience, we will now be doing business with them. More
by JJasinski06
Employees Worked With
Ben Vasicek
January 25, 2014
Tim Eubanks and the financial manager were both very wonderful, treated us well, and gave us great deals on a new car. Definitely would recommend. wonderful, treated us well, and gave us great deals on a new car. Definitely would recommend. More
by embaltrip
Employees Worked With
Tim Eubanks
January 24, 2014
My 2011 Equinox battery went bad and needed to be replaced and although it hadn't been purchased from this dealership it was taken there because of its proximity to my home. When it became apparent replaced and although it hadn't been purchased from this dealership it was taken there because of its proximity to my home. When it became apparent that it was not going to be finished until the next day, Scott found a very nice loaner for me. The service was completed the very next day. These guys are great, very friendly and courteous, a huge difference from the dealership I actually got the car from. When I come due for a new car at the end of the year it will definitely be a GENTHE. More
by kthornley
Employees Worked With
Scott Nichols, Mike Leidner
September 12, 2013
I bought a 2012 Sonic from Genthe. I have had 3 sets of sway bar links put on the vehicle, I have had calipers replaced on the vehicle, I have had it in several times for windshield washer issues, and as t sway bar links put on the vehicle, I have had calipers replaced on the vehicle, I have had it in several times for windshield washer issues, and as to date it has been in the service department for 10 days with transmission work. The service dept. has been vage about what the issue is. I got a LEMON from Genthe and no one seems to care, the service dept. makes comments like it is what it is. I come from a long line of Ford owners and workers and convinced my husband to cosign on the Sonic. I will never buy or recommend a Chevy vehicle to any friends of family ever. I think that I should be issued some sort of extended warrenty on the car, because I have concerns that instead of driving this car for the next 15 years like I have the Ford cars I have owned, I will be dumping money into it the whole time I own it, and I still owe 4 more years of payments on it. A very very dishearted customer. Im certain that this review will not end up on the site, because I only see good reviews, but it was important to me to be able to express how sad I am for buying a Lemon. Hoping to have my car back soon. Kim Jericho 313-657-2291 More
by mamakim10
Employees Worked With
Scott Nichols
August 22, 2013
Fantastic experience. Dave and Larry in Used Cars are really great!!They make the car buying experience a pleasure. I will return to Genthe the next time I need a car!! really great!!They make the car buying experience a pleasure. I will return to Genthe the next time I need a car!! More
by WARRENP123
Employees Worked With
DAVE
July 01, 2013
I bought a Chevy Cruze in August 2012, then had a minor repair this Spring. The sales and service departments are both excellent. I have had two oil changes since I bought the car, both experiences were repair this Spring. The sales and service departments are both excellent. I have had two oil changes since I bought the car, both experiences were fast and excellent. More
by jimsgt
Employees Worked With
Mike Mathis
June 22, 2013
I brought a used corvette in for inspection.I paid 150.00$ for a 179 point inspection.I had not yet bought the car.My offer was dependent on what the inspection told me.I already knew spme things from 150.00$ for a 179 point inspection.I had not yet bought the car.My offer was dependent on what the inspection told me.I already knew spme things from my own inspection/test drive.When I got the report the only things that were brought to my attention were thing I already knew.When I took the car to mcguires in clare to have the brakes checked because of pulsation the told me that upon reading the computer codes the car had an issue with the abs system. they also told me that a gas gauge code also came up.In other words the tech did not read codes during the inspection.The service manager told me this was the same inspection that was performed on used cars.So what your telling me is that you would take in a 15 year old car and NOT read codes.This poor excuse for an inspection may end up costing me 4000.00$.Why would anybody buy a car here? More
by wphendricks
Employees Worked With
service manager
March 21, 2013
Great service...friendly and fast. I needed my car fixed after an accident and didn't have a lot of time..they were able to fix my car in the days I had off work. Would go back to them and encourage my fri after an accident and didn't have a lot of time..they were able to fix my car in the days I had off work. Would go back to them and encourage my friends to go there too!! More
by tgbks
Employees Worked With
Gary Gorkiewicz
