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Dick Hannah Acura of Portland
Portland, OR
197 Reviews
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Showing 197 reviews
May 30, 2025
I didn’t get what I thought I was getting. I’m pretty sure the ad I saw that brought me to view this car listed Navi and CarPlay as options the vehicle had. I realized when I drove the car hom I’m pretty sure the ad I saw that brought me to view this car listed Navi and CarPlay as options the vehicle had. I realized when I drove the car home that it wasn’t equipped with those options. I did my research and found that since the car didnt come with Navi to begin with that CarPlay could not be added. I took the car back to the dealership the next day and expressed my concerns and they wanted to make it right. They offered an exchange or to have CarPlay installed. They wanted to try CarPlay first. Which they quickly realized could not be done as I had already discovered. After that they didn’t offer any further solutions or options for me and completely dropped the ball on trying to make this right for me. I’m pissed to be stuck with this car that is not equipped as stated in the ad. I would not have been there looking at the vehicle otherwise and would not have purchased the car period. And they stuck me with it not doing a thing about it to make the purchase right or what I thought I was getting. Im very unhappy with the purchase still and I do not recommend this dealership to anyone I know or come in contact with that’s in the market for a car of any kind. More
by NWGROWN
Employees Worked With
Used car sales manager , Ernie Coombes
July 04, 2023
Scott Wildman of Hannah Acura made our experience of purchasing our new vehicle very pleasant. We were in the middle of moving out of state and Scott with the assistance of his team found a way for us purchasing our new vehicle very pleasant. We were in the middle of moving out of state and Scott with the assistance of his team found a way for us to make the transaction that included tax, license, and registration in our new state when other sales folks said it couldn't be done. If you are in the market for a new vehicle, don't hesitate to reach out to Scott! More
by jimlong7
Employees Worked With
Scott Wildman
February 14, 2023
I recently purchased a 2023 Acura MDX from Dick Hannah, Acura of Portland. Lucas was my sales person. He was very patient with my indecisiveness between the MDX and the RDX, the color, combinations, wheels Acura of Portland. Lucas was my sales person. He was very patient with my indecisiveness between the MDX and the RDX, the color, combinations, wheels, etc. Lucas was very professional and a pleasure to work with. After we finished the paper work, he spent a lot of time going over all the features of the MDX. Lucas is very knowledgeable about the Acura brand and very willing and available to spend time answering questions. Overall a great experience! Thank you Lucas! More
by Posarver
Employees Worked With
Brad Caba, Lucas Cole, Jonny Gedeon
January 23, 2023
I can’t say enough about the sales, service and finance portion of going the Dick Hannah Acura. The process and communication on a vehicle availability and all the extra efforts on the sales mangers Nick/B portion of going the Dick Hannah Acura. The process and communication on a vehicle availability and all the extra efforts on the sales mangers Nick/Brad, sales Scottie/Scott W and the finance manager Jonny G. I would recommend anyone if these great guys. More
by jconn99
Employees Worked With
Scott McKowen, Brad Caba, Nick Patoray, Scott Wildman, Jonny Gedeon
June 20, 2022
Scott was very attentive, friendly, informative and trustworthy. He understood our needs and frustration and went above and beyond to make us happy. We really appreciate what he did and would definitel trustworthy. He understood our needs and frustration and went above and beyond to make us happy. We really appreciate what he did and would definitely buy here again when the time comes. Ask for Scott. More
by Tkdoss
Employees Worked With
Brad Caba, Scott Wildman
June 03, 2022
My experience purchasing my car with Dick Hannah ACURA was wonderful. From the moment I stepped on the lot they were attentive, respectful, quick, and knowledgeable! I truly appreciated the communication was wonderful. From the moment I stepped on the lot they were attentive, respectful, quick, and knowledgeable! I truly appreciated the communication and personal care that was dedicated to my purchase. My sales associate even came in on his day off to accommodate my schedule and walk me through the process. SO HELPFUL! I would not hesitate to recommend specifically the ACURA dealership to anyone looking for a new or preowned car! More
by katie.mahoney
Employees Worked With
Brad Caba, Scott Wildman
January 08, 2022
I felt very uncomfortable. Many employees were not masked. One even said he was anti vax. Over priced everything, including service. Taking advantage of the good people of SE Portland. TOTAL RIPOFF masked. One even said he was anti vax. Over priced everything, including service. Taking advantage of the good people of SE Portland. TOTAL RIPOFF More
by Beaver
Employees Worked With
James Binder
