Dick Hannah Acura of Portland

We have purchased four automobiles from Hannah Dealerships and three Acuras. Experience up to now has been good, but never had major problems with any of the vehicles we purchased from them. Th Dealerships and three Acuras. Experience up to now has been good, but never had major problems with any of the vehicles we purchased from them. That is up to our '13 Acura MDX. We experienced issues with the power steering system and blue tooth connections to our phones. Major work was authorized and performed by Hannah on the MDX to resolve a issue with the power steering but was not resolved. The management said they would stand behind us but we realized they meant, way behind us. Even though Acura authorized hundreds of dollars in repairs that did not fix anything, they then claimed the problem is a "Characteristic" of the vehicle. Blue tooth on a loaner '13 TL worked fine but our MDX had an issue. Acura again used that this was a vehicle "characteristic", Dealership said they would make sure we were happy. They said they would trade in the seven month old MDX for about 2/3s of the original sale price. Good deal for them, not for us. This is the last Acura/Honda product we buy and definitely not do anymore business with a Hannah dealerships. I guess this will be our "characteristic." More

The team was very polite and efficient and answered all of my questions. Service was completed well before the time I was given. I did not have to wait to check in and was greeted and checked out immedia of my questions. Service was completed well before the time I was given. I did not have to wait to check in and was greeted and checked out immediately. It cost less than I was quoted on the phone which is always a pleasant surprise. I was told my vehicle was in great shape. More

I bought my 2004 TL here at Acura of Portland about 6 years ago. The service team here are simply incredible! They have not only kept my car running at peak performance but I am proud to say that I am years ago. The service team here are simply incredible! They have not only kept my car running at peak performance but I am proud to say that I am currently at about 304,000 miles and the car is still running strong! They always take care of me and for that reason I will be returning soon for my next car! More

I find I can truly trust Ray Reynolds, Red Team in the service department, with maintaining my 2000 RL in tip top running condition. If the service dept. finds an issue with my car he's there on the phon service department, with maintaining my 2000 RL in tip top running condition. If the service dept. finds an issue with my car he's there on the phone explaining the details to me. I've never felt 'hard sell' pressure or been asked to pay for service that was not needed. Ray is great in fitting me in quickly when I have unexpected service needs as well. I'll continue taking my car to Dick Hannah Acura for all of my future servicing needs. Thank you Red Team! More

It was so nice to deal with such a professional group of people... I guess when you buy a quality vehicle you would expect the highest in quality customer service... Well that's what I got... I retired fro people... I guess when you buy a quality vehicle you would expect the highest in quality customer service... Well that's what I got... I retired from FedEx last year as an Executive where we demand our people to provide excellent customer service... Well you guys met my expectations and I would highly recommend you... Sincerely, Jorge Bailey... Regional Account Executive FedEx, Retired More

After graduating college, I came home for a few months to find an affordable car. A very personable, helpful, and professional sales associate of yours named Noe Galvez assisted me in attempting to find a ca find an affordable car. A very personable, helpful, and professional sales associate of yours named Noe Galvez assisted me in attempting to find a car that suited me. I told him I wanted a car that was red since that is my favorite color and also economical. He suggested a 4-door, automatic, Hyundai Elantra with a CD Player. It was used, but only had about 2,000 miles driven on it. I liked the fact that he helped me find a car in my price range and that was in great shape! I have had the car since August of 2012 and haven't had any problems with it! Thanks Noe for recommending this car! More

I moved from Michigan to Camas Wa recently and I need an oil change with any scheduled maintenance. Without an appointment I went there and was greeted by a young handsome gentleman, who is really friendly oil change with any scheduled maintenance. Without an appointment I went there and was greeted by a young handsome gentleman, who is really friendly and patient with me when I told him my visiting purpose. He checked my vehicle, identified a few scheduled maintenance needed and made recommendation to me with all the price options. It took only 50 minutes for the technician to complete the job with a nice clean car wash. During my waiting time, I chatted with this gentleman about my on/off situation of displaying messages such as "tighten your fuel cap", "check engine emission system" that I had experienced during past months. He nicely and patiently explained to me several possible causes, which pretty much agreed with the on-line research I did. When I was in Michigan, I always brought my MDX to a nearby Acura Troy in Michigan and I had been very pleased with their quality service. After moving here, I am even happier with this new dealership because I can put my trust in them. More