Dick Hannah Acura of Portland

My wife and I went to the dealership with the intentions of purchasing a new car. I had made contact with the internet sales person and requested several vehicles to look at. Once we arrived the internet sa of purchasing a new car. I had made contact with the internet sales person and requested several vehicles to look at. Once we arrived the internet sales rep made us wait for about 45 mins prior to even showing us any vehicles which was onlt two out of the eight I requested. Now comes the trade in.... We had a 2000 BMW 740il top of the line BMW with low miles for the year and in excellant shape inside and out when they appraised our trade in they came back and said it had been wreaked before because " checked with a paint meter" and only offered us $4000.00 after going back and forth we left and took our BMW to a independent appraiser whom said they lied and where just trying to make a profit which I felt was true. So we took our buisness else where and will recommend people stay clear from Acura of Portland. More

Everything was first class. I don't get in there often but it was easy to see they like to pamper their customers. Even though I came in for warranty work, they washed the car and vacuumed it too. The o but it was easy to see they like to pamper their customers. Even though I came in for warranty work, they washed the car and vacuumed it too. The only thing that surprised me is there was now WIFI in the waiting room. More

I have delt with Acura of Portland for the last 19 years. I have bought new cars and had my cars serviced at this dealer the whole time. I have neve been dissatisfied once with any work or service ever done I have bought new cars and had my cars serviced at this dealer the whole time. I have neve been dissatisfied once with any work or service ever done there. When buying the new 2010 vehicle I was pleased as much with the sales force as I have been with the service department. I have worked with Glenn on the Green team on both of my Acura and have been completly satisfied with his sugestions and recomndations. I appreciate dealing with and honest dealer such as Acura of Portland. Chances are if I bought another new car I would again return to Acura of Portland. More

Great service! Joey is always ready to help! My car was in and out so fast for the oil and lube that I was totally amazed to hear that my car was ready to go within a short period of time. The car was take in and out so fast for the oil and lube that I was totally amazed to hear that my car was ready to go within a short period of time. The car was taken in soon after I arrived at the dealership and before I knew it the car was ready to go. More

I was pleased that I was in and out in less time then I was told it would take. The shop is clean and my vehicle was washed and vaccumed when returned to me. I have used this dealership's service in the was told it would take. The shop is clean and my vehicle was washed and vaccumed when returned to me. I have used this dealership's service in the past and I would definitely recommend this dealer's service to others. More

As soon as I drove up, someone was there to greet me, they were friendly, and they remembered me from previous visits therefore addressing me as Mr. Carter, and I like that. And I also like the bottles o they were friendly, and they remembered me from previous visits therefore addressing me as Mr. Carter, and I like that. And I also like the bottles of orange juice, and bottled water, and coffee they provide for their customers. More

They were able to quickly diagnose and fix an issue that another dealer couldn't fix. They had the necessary parts available and put me back on the road faster than expected. These guys know who I am when I another dealer couldn't fix. They had the necessary parts available and put me back on the road faster than expected. These guys know who I am when I arrive and they always do a fantastic job. I didn't buy my latest vehicle at this location but I'll most likely get the next one here and I'll always return for servicing. Excellent! More

a driveable problem came up with my car and to my delight the dealership service department could take it in the same day. The service was tinely in deciphering the problem and fixing it, It turned out that the dealership service department could take it in the same day. The service was tinely in deciphering the problem and fixing it, It turned out that I needed new tires. I also appreciate the consideration for my handicap and if the car needed to be kept arrangements to g et me home could be made. Mt car drives nicely and I am happy Thank you Alice More

The service at Acura of Portland is phenomenal. I've worked with Glen over the past few visits, and he is fabulous. He is professional, friendly, thorough and patient with my total lack of understanding worked with Glen over the past few visits, and he is fabulous. He is professional, friendly, thorough and patient with my total lack of understanding of anything to do with automotive mechanics! The work they do at Acura is first-rate. We have never had any problems with any of the repairs they have done on my MDX. The car is always ready before the estimated time, the cost is never over the estimate (this last time, it was actually UNDER the estimate!), and they are usually able to fill my request for a loaner. These guys are first-rate in both customer service and work performed. I will definitely make my next car purchase an Acura, in large part so I can continue to work with mechanics I know and trust. More

They are great, very timely and always pleasant. It's very easy to get an appointment and they give me a loaner care during my service appointment. They wash and vaccuum my car too. I have waited for s very easy to get an appointment and they give me a loaner care during my service appointment. They wash and vaccuum my car too. I have waited for service at the dealership also and they have beverages while you wait and free wifi. I would encourage you to check them out. You don't have to own an Acura to have service there. More