Dick Hannah Acura of Portland

The service at Acura of Portland is phenomenal. I've worked with Glen over the past few visits, and he is fabulous. He is professional, friendly, thorough and patient with my total lack of understanding worked with Glen over the past few visits, and he is fabulous. He is professional, friendly, thorough and patient with my total lack of understanding of anything to do with automotive mechanics! The work they do at Acura is first-rate. We have never had any problems with any of the repairs they have done on my MDX. The car is always ready before the estimated time, the cost is never over the estimate (this last time, it was actually UNDER the estimate!), and they are usually able to fill my request for a loaner. These guys are first-rate in both customer service and work performed. I will definitely make my next car purchase an Acura, in large part so I can continue to work with mechanics I know and trust. More

They are great, very timely and always pleasant. It's very easy to get an appointment and they give me a loaner care during my service appointment. They wash and vaccuum my car too. I have waited for s very easy to get an appointment and they give me a loaner care during my service appointment. They wash and vaccuum my car too. I have waited for service at the dealership also and they have beverages while you wait and free wifi. I would encourage you to check them out. You don't have to own an Acura to have service there. More

I have been having my car serviced at Acura for the past two years and I am always impressed with the level of service and professionalism. Regardless of who I have worked with the service team is always th two years and I am always impressed with the level of service and professionalism. Regardless of who I have worked with the service team is always there to answer my questions, review the details of the service and accommodate any special needs that I may have. I will continue to have my Acura serviced here and will likely purchase another car from Acura of Portland so that I can continue to work with a staff that I know will treat me well. More

This was my third visit into the dealership since purchasing my new vehicle, all for routine maintenance. All three times have been exceptional, I appreciate the professionalism, the courtesy and th purchasing my new vehicle, all for routine maintenance. All three times have been exceptional, I appreciate the professionalism, the courtesy and the cleanliness of the service area. Also a very nice customer waiting area! Thank you- More

Our Aura has always run great, but took more time to start than ever before. Didn't want my wife to ever be stranded, so called Acura of Portland in hopes that I could bring it in that day. They shutt start than ever before. Didn't want my wife to ever be stranded, so called Acura of Portland in hopes that I could bring it in that day. They shuttled me back to my work in Clackamas & were able to correct the problem same day. I have always had very good service at Acura of Portland. More

I always feel appreciated and an important customer. I do miss the chocolate treat when I pay the bill. We drive from Boise, so that must mean Acura of Portland is doing a great job for the client. We also miss the chocolate treat when I pay the bill. We drive from Boise, so that must mean Acura of Portland is doing a great job for the client. We also appreciate the rewards program as an extra incentive for us the client. More

We always appreciate our experiences with Acura of Portland. I rate this dealership very high because of several things: 1) I feel that they only fix things that really need fixing, 2) They are very f Portland. I rate this dealership very high because of several things: 1) I feel that they only fix things that really need fixing, 2) They are very friendly and informative - explain everything they do, and 3) they always make sure I am aware of preventative things I can do and that they should do. More

Always have my service done here, always pleased with the result. I drive all the way across town to get to this dealership, which is rather time consuming, but it's worth it.Prompt attention, clean customer result. I drive all the way across town to get to this dealership, which is rather time consuming, but it's worth it.Prompt attention, clean customer area, reasonably quick repair time, loaner cars. All good. More

I always take the Acura MDX back to Dick Hannah Acura of Portland for any service. The service team, led by Joey, are most professional, friendly and helpful. Joey informs me what the service requires, what Portland for any service. The service team, led by Joey, are most professional, friendly and helpful. Joey informs me what the service requires, what it should cost and when the vehicle will be ready. If the technicians find something else that needs repairs, Joey calls me and we discuss it. He always provides me with the options of cost and time to repair. He will tell me if the repair is critical or if it can wait for the next service. He never pressures me, but gives me the facts and his opinion--which I always take. This is a great dealership and it is well worth my time to make the drive there from Vancouver. More

Glenn is a real professional. He is timely, friendly and thorough. I always feel my Acura MDX gets the service that is appropriate. I definitely am comfortable recommending this dealership. The other employ thorough. I always feel my Acura MDX gets the service that is appropriate. I definitely am comfortable recommending this dealership. The other employees are also very professional; the waiting room is good and the card allowing 10% off on future service is appreciated. More