Dick Hannah Acura of Portland

Sam provides a great balance of knowledge, professionalism, friendliness and customer service. His approach makes me comfortable that the money I spend on preventive maintenance is well spent professionalism, friendliness and customer service. His approach makes me comfortable that the money I spend on preventive maintenance is well spent. Things are done when expected and are done as well or better than I expected. He is a strong advocate for the customer and a great employee. I didn't buy our Acura here since we moved from Nevada but would buy here if we get another one. More

Very nice and friendly people to work with. Treated me with respect when I arrived and all though out my experience. My car was ready when promised. Actually it was ready 30 minutes before it was prom with respect when I arrived and all though out my experience. My car was ready when promised. Actually it was ready 30 minutes before it was promised. Made a appointment for my return visit to install a part. Sent out a reminder of my appointment. Best service from any dealership I've dealt with. More

Another great experience at Acura of Portland. I choose to drive 45 minutes for servicing at this dealership because they treat their customers right. They greet you when you pull in get you checked in qui to drive 45 minutes for servicing at this dealership because they treat their customers right. They greet you when you pull in get you checked in quickly and get you on your way. They did a great job explaining the service that was needed and had my car ready when promised. The price is not as cheap as you would find at other service shops but neither is the service. i don't mind spending more for quality work. I will definitely return to this dealership next time my car needs servicing. More

I went in due to a recall. I went prepared for a long wait, and was out in half the time I expected to spend there. On check in, I asked to have my windshield wipers replaced, which was not included in wait, and was out in half the time I expected to spend there. On check in, I asked to have my windshield wipers replaced, which was not included in the things I previously had asked to have done. So the early exit was even more unespected. More

Acura of Portland has always provided excellent, courteous and timely service for the seven years they have been servicing our cars. They have always called after the service was completed to insur courteous and timely service for the seven years they have been servicing our cars. They have always called after the service was completed to insure all work was done to our satisfaction. Only routine service has been preformed as we have had no major problems with Acura cars. The only thing I could wish for is that they bring back the tradition of providing chocolates at the time the bill was presented! More

We have purchased four vehicles from Acura of Portland over the past 10 years, we keep going back to Acura of Portland because of the quality, informative, professional and friendly service we receive whe over the past 10 years, we keep going back to Acura of Portland because of the quality, informative, professional and friendly service we receive when we first walk in the door to when we leave with our new vehicle knowing that what we purchased is the right fit for us and that we can always go back with any questions we have. All our service appointments have been with Acura of Portland I would not think to go anywhere else from the basic to the complicated to just helping me set up a feature Glen has always treated us with the upmost respect making sure that all is taken care of before we leave the lot, he has always treated us as if we are his family and we feel comfortable knowing that he has our back in the service department. More

The experience at Acura of Portland was great. I was waiting for the service to be done, and they worked hard and I was able to leave sooner than I expected. The people were very friendly and profession waiting for the service to be done, and they worked hard and I was able to leave sooner than I expected. The people were very friendly and professional. The waiting room was clean and the chair was comfortable. Overall,I had a very pleasant experience. More

From the time I drove up until I left the dealership everyone was very pleasant and helpful. They answered any questions I had and they had my car ready sooner than expected. The detail part of the se everyone was very pleasant and helpful. They answered any questions I had and they had my car ready sooner than expected. The detail part of the service was fantastic. My car looks brand new. Thanks for the great service. More

I was impressed with Acura of Portland's ease of scheduling, concern for detail and consideration of my needs. When it was obvious that my car would not be done due to additional service which I re scheduling, concern for detail and consideration of my needs. When it was obvious that my car would not be done due to additional service which I requested they immediately made a car available for my use. I will come back in the future and I would recommend Acura of Portland to anyone. More

Glenn in the service department is wonderful! He always greets me with a smile and is easy to communicate with. He explains what a servie will entail ahead of time. He always gives an accurate quote and fo greets me with a smile and is easy to communicate with. He explains what a servie will entail ahead of time. He always gives an accurate quote and follows up with me if that price should change for any reason. He is honest, fair and respectful every time he interacts with me. Thank you for making my car service experience enjoyable. More