Dick Hannah Acura of Portland
Portland, OR
Filter Reviews by Keyword
By Type
Showing 222 reviews
Great customer service from Maritza, she was very pleasant to talk to and very attentive to detail. I would recommend my friends to go to the dealership to get a new car. Maritza made sure that all o pleasant to talk to and very attentive to detail. I would recommend my friends to go to the dealership to get a new car. Maritza made sure that all of my questions were answered. She sounded like she cared! More
Joey and his team were great as always when we had our Acura MDX serviced on 10/13/10. He is always very courteous and treats us with respect. I couldn't ask for a more proffesional person to be working Acura MDX serviced on 10/13/10. He is always very courteous and treats us with respect. I couldn't ask for a more proffesional person to be working with and he is a big part of why we bring our car to Dick Hannah to have the work done!!! More
I have been having my car serviced by Acura of Portland for several years now and am extremely satisfied with the service I receive. I trust Joey Thomas explicitly to guide me on the service my car needs. for several years now and am extremely satisfied with the service I receive. I trust Joey Thomas explicitly to guide me on the service my car needs. Whenever I have my car serviced at Acura of Portland I am treated very well by everyone in the service department and feel confident in any repair work my car has received. When it is time to purchase a new vehicle I will only buy from this dealer because I am treated so well. More
we purchased a used 2005 Acura TL in 2006. we live approximately 50 west of Dick Hannah's service. We continue to use the service department and travel the distance for periodic maintenance. we have approximately 50 west of Dick Hannah's service. We continue to use the service department and travel the distance for periodic maintenance. we have been more than pleased with the service that we have received over the years. to date, we have never been disappointed or felt pressure to have service performed that was not necessary. if we needed a loaner car while it was being serviced, it was always available. i would purchase another vehicle from Dick Hannah (stark street location). More
I like the fact you can schedule an appointment online. When arriving at the dealership they are there to greet you and immediately inspect the car and go over all services that are needed. Glenn Hogan an When arriving at the dealership they are there to greet you and immediately inspect the car and go over all services that are needed. Glenn Hogan and his service team are very professional and a pleasure to work with. I also appreciate picking up a clean car (washed & vacuum)at the end of the day. I have been a satisfied customer for many years and will continue to be. More
Every time I have taken not only my Acura but another make into this dealership, the service has been superb! Fast, friendly, accurate and reasonable. What else can I say. The staff, includig sales an make into this dealership, the service has been superb! Fast, friendly, accurate and reasonable. What else can I say. The staff, includig sales and cashiers are always courteous. And you can even have the car washed after service, which I love. More
Service was performed within quote and on time. Loaner vehicle was a brand new Acura ZDX was very fun to drive. As "custgomers for life" we continue to appreciate the service after 4 years. We've had the vehicle was a brand new Acura ZDX was very fun to drive. As "custgomers for life" we continue to appreciate the service after 4 years. We've had the same service representative for several visits. More
From the moment I arrived, everybody was polite and courteous. Had major service done and was well equiped with a Acura ZDX loaner. Was given multiple updates on status of service. Glenn Hogan, a courteous. Had major service done and was well equiped with a Acura ZDX loaner. Was given multiple updates on status of service. Glenn Hogan, as usual was superb in customer service. I was very happy with the service. More
Acura of Portland is a very professional dealership. It is easy to schedule appointments and the work is completed on time. Everyone is very friendly, the waiting area is comfortable with drinks, papers a is easy to schedule appointments and the work is completed on time. Everyone is very friendly, the waiting area is comfortable with drinks, papers and TV, and computer hookups are also possible. They take the time to answer any questions and to show you how to make the best use of the car's features (i.e., setting up my cell phone). I appreciate getting my car vacuumed and washed. When I had a lengthy service done (windshield replaced), they offered to take me to get something to eat. I appreciate their courtesy and would highly recommend an Acura and Acura of Portland to all my friends. More
We have been highly satisfied customers ever since we purchased two vehicles from Hanna Acura. Since moving from Eugene to Portland five years ago, we have had both vehicles serviced regularly by this co purchased two vehicles from Hanna Acura. Since moving from Eugene to Portland five years ago, we have had both vehicles serviced regularly by this company. Our reasons for being loyal to Hanna include reliable and professional teams, knowledgeable, competent, and efficient service members, friendly, helpful, and courteous staff, and a company that instills high standards among all its personnel. Several months ago while getting a routine oil change at another company, mistakes were made requiring an emergency visit to Hanna. Team members inspected the car, diagnosed the problem, and corrected it in a timely and efficient manner. We will continue to patronize Hanna Acura for all the reasons stated. More

