Dick Hannah Acura of Portland
Portland, OR
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I've bought 4 TSXs from this dealership. The last one (2010) I bought when when I brought my 2008 in for service. I saw a the 2010 on the lot and looked at it on the web. I sent in a web request for the (2010) I bought when when I brought my 2008 in for service. I saw a the 2010 on the lot and looked at it on the web. I sent in a web request for the trade in value on my car. When I arrived, my car was ready to go and in perfect order. The paperwork for the trade in value and pricing for a new car was on the seat. I drove a new TSX and bought it that day. The price of the new car was very good. Service at Dick Hanna is not cheap, but they always do a good job and except for 1 time, they always have it ready to go when promised. Thanks Sandy and Glenn. More
Easy to make an appointment, good follow up in Email, nice greating at my arrival, work to be done was explained with an accurate estimate, car was completed on time as estimated, paperwork was correct a nice greating at my arrival, work to be done was explained with an accurate estimate, car was completed on time as estimated, paperwork was correct and noted, and vehicle was washed. Expectations were met. More
I have been a client of Dick Hannah's Acura of Portland for over 13 years. Always had great and honest service. Bought my last 2 cars from here because of quality of service and quality of the vehicles. for over 13 years. Always had great and honest service. Bought my last 2 cars from here because of quality of service and quality of the vehicles. I travel from Portland's westside to visit Acura Of Portland on the eastside just to avoid awful Ron Tonkin Acura dealership on Canyon Rd because I had lousy service from them and Tonkin servicing tried to sell me parts and services I did not need. They were very condescending towards me as a woman. Hannah's service is worth traveling across town! More
MDX was in for oil change and tire rotation. They had the vehicle in and out in a little over an hour. Great service. They washed the vehicle and detailed the inside. Overall this was quality service the vehicle in and out in a little over an hour. Great service. They washed the vehicle and detailed the inside. Overall this was quality service and the price was what I would considered to be good. More
Sam provides a great balance of knowledge, professionalism, friendliness and customer service. His approach makes me comfortable that the money I spend on preventive maintenance is well spent professionalism, friendliness and customer service. His approach makes me comfortable that the money I spend on preventive maintenance is well spent. Things are done when expected and are done as well or better than I expected. He is a strong advocate for the customer and a great employee. I didn't buy our Acura here since we moved from Nevada but would buy here if we get another one. More
Very nice and friendly people to work with. Treated me with respect when I arrived and all though out my experience. My car was ready when promised. Actually it was ready 30 minutes before it was prom with respect when I arrived and all though out my experience. My car was ready when promised. Actually it was ready 30 minutes before it was promised. Made a appointment for my return visit to install a part. Sent out a reminder of my appointment. Best service from any dealership I've dealt with. More
Another great experience at Acura of Portland. I choose to drive 45 minutes for servicing at this dealership because they treat their customers right. They greet you when you pull in get you checked in qui to drive 45 minutes for servicing at this dealership because they treat their customers right. They greet you when you pull in get you checked in quickly and get you on your way. They did a great job explaining the service that was needed and had my car ready when promised. The price is not as cheap as you would find at other service shops but neither is the service. i don't mind spending more for quality work. I will definitely return to this dealership next time my car needs servicing. More
I went in due to a recall. I went prepared for a long wait, and was out in half the time I expected to spend there. On check in, I asked to have my windshield wipers replaced, which was not included in wait, and was out in half the time I expected to spend there. On check in, I asked to have my windshield wipers replaced, which was not included in the things I previously had asked to have done. So the early exit was even more unespected. More
Acura of Portland has always provided excellent, courteous and timely service for the seven years they have been servicing our cars. They have always called after the service was completed to insur courteous and timely service for the seven years they have been servicing our cars. They have always called after the service was completed to insure all work was done to our satisfaction. Only routine service has been preformed as we have had no major problems with Acura cars. The only thing I could wish for is that they bring back the tradition of providing chocolates at the time the bill was presented! More
We have purchased four vehicles from Acura of Portland over the past 10 years, we keep going back to Acura of Portland because of the quality, informative, professional and friendly service we receive whe over the past 10 years, we keep going back to Acura of Portland because of the quality, informative, professional and friendly service we receive when we first walk in the door to when we leave with our new vehicle knowing that what we purchased is the right fit for us and that we can always go back with any questions we have. All our service appointments have been with Acura of Portland I would not think to go anywhere else from the basic to the complicated to just helping me set up a feature Glen has always treated us with the upmost respect making sure that all is taken care of before we leave the lot, he has always treated us as if we are his family and we feel comfortable knowing that he has our back in the service department. More

