Dick Hannah Acura of Portland

I was in need of a car because I'm a single mom of two kids trying to go to school full time and work. A friend talked to Tony Lockett for me and he in turn called me. After applying on line he was able t kids trying to go to school full time and work. A friend talked to Tony Lockett for me and he in turn called me. After applying on line he was able to get me approved for a car loan when I did not think it was possible because of the situation I was in. The car that I purchased is far greater than I thought it would be. It has everything I want and need in a car without costing me an arm and a leg. Mr. Lockett arranged for me to be picked up at my home in Troutdale to come to the dealership to do the paperwork for my car. Justin picked me up in the car I was purchasing and I was able to test drive it all the way back to the dealership. On top of ALL that, once the paperwork was complete and we were trying to get the Proof of Insurance from my insurance company, I got an emergency call into work and they allowed me to take the car so I could go work. It showed a serious trust from this dealership and that is why I would go back again in the future. Overall, I am 110% satisfied with my car and the way I was treated. Car sales men get bad wraps and I feel totally blessed that I was able to buy from a reputable company as opposed to car lot on 82nd. I will always recommend Acura of Portland and the entire Dick Hannah company! Thanks again everyone!!!! More

We saw the RSXS in the paper. I'd read reviews about it and knew what an awsome car it was. I made an offer. Tony contacted me the next day with a great offer. We set an appointment for Thursday evening and knew what an awsome car it was. I made an offer. Tony contacted me the next day with a great offer. We set an appointment for Thursday evening. It was miserabley cold, and Tony brought the car into the service area for us to look it over. We saw the car, drove it, loved it, bought it. It was a very easy and comfortable experience, and I would definitely reccomend Acura of Portland to anyone looking for quality cars and an easy buying experience. More

I sent an internet inquiry for three vehicles and got a call back within 5 minutes from Tony, who was more than helpful the entire process. I only expected to look at and test drive a few cars the next da call back within 5 minutes from Tony, who was more than helpful the entire process. I only expected to look at and test drive a few cars the next day, but was so impressed with the one I eventually chose that I bit the bullet and purchased it. Tony didn't put the "hard sell" on me, which I appreciated. I was able to indulge my curiosities without feeling like I was putting anyone out. I didn't spend a lot of time negotiating the price because it was already extremely competitive. I had done some research before going to view the car. Tony took care of my family and myself, and the dealerships we visited that day were very pleasant. My sister and mom were greatly entertained while waiting for me to do my business. We all agreed that I was even hotter sitting in my new car than we thought would be possible. :) All my friends and family agree that I got a great deal on a great car. More

Acura of Portland did a great job with the sale of my new Acura MDX & and my trade in. Tony Lockett was a great, we did all of our sale & trade over the internet via email and it worked great and if I'm in t Acura MDX & and my trade in. Tony Lockett was a great, we did all of our sale & trade over the internet via email and it worked great and if I'm in the market again for another Acura I would use Acura of Portland and Tony again. Thanks Adam Duerfeldt More

My experience with this Dealership was Great. Sandy was great to work with as was their Fianace Manager Jen. Their showroom was clean and everyone that works there is very friendly. I will go back in a great to work with as was their Fianace Manager Jen. Their showroom was clean and everyone that works there is very friendly. I will go back in a couple of years to purchase a New Acura. Thank You. Melissa Parrish More

Not sure why we waited so long to buy an Acura, but all car-buying experiences should be this good. My wife and I traveled from near Seattle, WA to purchase a new 2009 Acura MDX. I contacted Duane Philli car-buying experiences should be this good. My wife and I traveled from near Seattle, WA to purchase a new 2009 Acura MDX. I contacted Duane Phillips via email and telephone a day or two prior to our trip to Portland to work through details of the purchase. Duane was helpful and responsive to all of our questions regardless of how minor they were. Duane assisted us through the USAA discount program for Active Duty military personnel. Upon our arrival to Acura of Portland we were greeted immediately and shown to Duane; within minutes we were shown our vehicle and offered water and coffee. As Duane began working the last of the details, we were assisted by a Tech specialist who walked us through all of the technical details of our new Acura. He was extremely helpful and very friendly. From there we were introduced to Cory, the finance manager. This was my 7th new-vehicle purchase and without a doubt Cory was the most friendly, down-to-earth finance manager I have worked with yet. He was truly the first that I have spoke with that did not have the "holier than thou" attitude. He remained that way throughout the transaction and absolutely treated us like people rather than just a bank account. Once the papers were signed we did a final walk-thru w/ Duane and we pulled out of Portland - just 90 minutes after arriving. True, it was quite a drive just to buy a vehicle, but I would drive twice that distance to get the customer service and relaxed environment we got a Acura of Portland. Ask for Duane by name and rest assured that you will, for once, have an enjoyable car-buying experience, the way it SHOULD be. More

Great experience! I purchased the vehicle through the USAA car buying program and was able to do most of the work through email. When I arrived at the dealership I only had to spend an hour there and mos USAA car buying program and was able to do most of the work through email. When I arrived at the dealership I only had to spend an hour there and most of that time was spent getting the tour of the car. I am very happy with my purchase. More

We traveled from Spokane Washington to Portland Oregon, a 6 hour drive to buy a vehicle from this dealer. We were not disappointed with how the sale experience went. The sales rep Tony Lockett did not make u 6 hour drive to buy a vehicle from this dealer. We were not disappointed with how the sale experience went. The sales rep Tony Lockett did not make us feel pressured into buying something that was not a true fit for us. He was patient with us and he listened to what our concerns were instead of selling us on his own interest and benefit. Ken Williams was very professional as he also put our best interest before his owns profits. Ken took some time to educate us on what to look for in buying a vehicle that will meet your needs not just for now, but even when it is time to trade it in. I appreciate the friendliness that they both showed my wife and I which made the transaction more enjoyable instead of just strictly business. I would highly recommend this dealership to anyone not just looking to purchase a car. But purchasing a car with good, professional and friendly customer service wrapped up in it. Thank you again to Tony Lockett and Ken Williams from Shon & Ericka Davis More

Tony took great care of me and had all the paper work completed when I got there. Had all the historical receipts and service information from the current owner, and had the car completely washed and wax completed when I got there. Had all the historical receipts and service information from the current owner, and had the car completely washed and waxed when I arrived. I would highly recommend Tony, and Acura of Portland, to anyone considering purchasing a new or used vehicle. I found the car on Craigslist and contacted the dealership, I was immediately contacted by Tony, and Justin, and negotiated the sale over the phone. It was the easiest purchase I ever had, of a vehicle, and I have had many over the years. More

Do not take your vehicle here for service. They are WAY high on their prices. They quoted me a ridiculously high price for the service of our RDX. Being somewhat familiar with the average costs for routine high on their prices. They quoted me a ridiculously high price for the service of our RDX. Being somewhat familiar with the average costs for routine auto maintenance I called another dealer locally and one in Seattle. I was shocked to find that I was being charged for extra, unnecessary work and almost double the cost of the other dealers. Be careful where you buy and what they promise you. Free tires for life cost less than being charged double every time you service your vehicle. More