Dick Hannah Acura of Portland

Great service, low pressure and informative! The process of picking out our new car was easy and stress-free. Jose was very helpful in sharing what all of our options were. Once we decided what w The process of picking out our new car was easy and stress-free. Jose was very helpful in sharing what all of our options were. Once we decided what we wanted the process was very easy and they were extremely accommodating and personable. More

Buying a vehicle was so easy, stress free, and respectful. James Binder was my sales representative. He treated us with extreme respect and no pressure. Very knowledgeable person. Fair price for both the new James Binder was my sales representative. He treated us with extreme respect and no pressure. Very knowledgeable person. Fair price for both the new MDX and my trade in. James took us through the process with ease, made sure that my vehicle "add-on" options were taken care of and installed, introduced us to Tirzah, (who made the paperwork a breeze), then got us in our new vehicle after explaining all its operations and functions. We were shown great respect by all involved and the whole process was effortless. I've never had a better "car buying" experience. Thanks. More

Owner Went in for a new car excellent customer service from the sales guy Bernard Tan!!!left with Acura MDX!!!!very pleasant and helpful answered all the qu Went in for a new car excellent customer service from the sales guy Bernard Tan!!!left with Acura MDX!!!!very pleasant and helpful answered all the questions we had!! More

Always VIP Treatment My treatment at Dick Hannah Acura has always been the best experience purchasing cars. This was my third car purchased from the team manager Nick and My treatment at Dick Hannah Acura has always been the best experience purchasing cars. This was my third car purchased from the team manager Nick and Jamie my sales associate. Both went above and beyond to meet my specific wants and desired color combo on my TLX. Jamie specifically explained my cars features in a clear and uncomplicated way. Nick has such a great ease about him that moved the my transaction along in such a timely manor. The team at Dick Hannah makes puchasing, like meeting with friends to have a coffee and talk about cars. I will continue to bring my business to the Acura dealership over and over again. More

A great service Consulted with TJ and Scott. They were professional and knowledgeable. Go see them and purchase a car. It was a smooth process and will assist you to Consulted with TJ and Scott. They were professional and knowledgeable. Go see them and purchase a car. It was a smooth process and will assist you to get the best price. More

Great sales guy! James was great to work with. Very knowledgeable and answered all our questions. Felt no pressure and was patient with us. Would definitely recommend James was great to work with. Very knowledgeable and answered all our questions. Felt no pressure and was patient with us. Would definitely recommend him to friends and family. Thanks again James! More

Customer service Jose and Sabrina are amazing the knowledge and the help they offered are very impressive. Help getting the best price on my new car and giving me the Jose and Sabrina are amazing the knowledge and the help they offered are very impressive. Help getting the best price on my new car and giving me the best value for my trade I. More

TJ was the best! From my initial internet inquiry to the end of the sales process, TJ hit every mark. He was professional and knowledgeable. Go see him...buy a car fro From my initial internet inquiry to the end of the sales process, TJ hit every mark. He was professional and knowledgeable. Go see him...buy a car from him...you'll be glad you did! More

Phone numbers do not work! Dropped off my Acura the afternoon before my 7:30 am service appointment. I tried to call the dealership the next morning because I decided I did not Dropped off my Acura the afternoon before my 7:30 am service appointment. I tried to call the dealership the next morning because I decided I did not want to pay $140 for just a diagnostic. I tried using the 2 phone numbers I found online and neither one of the phone numbers were working. Service: 888-674-8405 and Parts: 888-683-3196. The dealership has only 1 phone number, 503-252-2872, which is the main store phone number that opens at 9am. There is no way to reach the service department between 7am - 9am. They need to update their presence online. I was very frustrated when I could not reach them, realizing now I will have to pay the $140. On the positive side, the problem with my car ended up being minor, a broken spark plug and coil. They fixed the problem and it was included in the $140 diagnostic fee. And the service dept representative handled my frustration professionally, however, at the time, I thought that a "I am sorry, our phone calls go thru the main store" was not enough, I felt it should have been a discount since it is their problem that a customer cannot reach their department between 7am-9am in the morning. But, like I said, in my situation I did not have major problems with my car. More

Great buying experience! The whole staff, from the sales professional to the finance manager were extremely helpful. They made it easy and enjoyable. I would definitely reco The whole staff, from the sales professional to the finance manager were extremely helpful. They made it easy and enjoyable. I would definitely recommend Dick Hannah Acura for an auto purchase! More