Dick Hannah Dick Says Yes

Buying a car is usually a very stressful situation but it ended up being rather simple. The atmosphere is really inviting and the staff is willing to work with what you have to find you a great deal. ended up being rather simple. The atmosphere is really inviting and the staff is willing to work with what you have to find you a great deal. More

Great experience. I have horrible credit but ended up walking out in a decent car. There was a problem with the trunk not staying shut, but they fixed it ( I thought ) before I left. A few days I had the walking out in a decent car. There was a problem with the trunk not staying shut, but they fixed it ( I thought ) before I left. A few days I had then same problem with my trunk. I'm taking it back today to see if they will actually fix it, but let's hope that experience is good too. 4/30/12 Well after a month of trying to get the trunk fixed, it finally happened. The bad thing is one employee (out of respect, I won't mention names) kept telling me he was ordering the part and every week he said "oh I forgot to order that, but ill get it done". The next week it was the same thing. The GREAT part. Because they wanted to make it right...after making a complaint, the part was ordered and they did next day shipping, called me when they had it, fixed the problem in under an hour, washed and vacuumed out my car AND gave me about a quarter tank of gas. Sometimes its not about the mistake, its about how are you going to make it right. They did just that. With that follow through and great service, they just gained one more loyal customer. I'm not going any where else when I need a vehicle. I'm reccommending them to everyone I know! More

Nick and the finance manager were very nice and straight forward with me. I would have liked my payment lower but not their fault. I appreciate their help and would definately recommend them forward with me. I would have liked my payment lower but not their fault. I appreciate their help and would definately recommend them More

Rock is Awesome! No one can do it like Rock. I would recommend going to Rock for some rockin deals at Dick Hannah Used Car Dealership. recommend going to Rock for some rockin deals at Dick Hannah Used Car Dealership. More

I had a great experience. Its true that Dick Hannah Says Yes because my credit score was not great and yet there was a car for me. The car is a Dodge Avenger and the price was great, car was clean and my sa Yes because my credit score was not great and yet there was a car for me. The car is a Dodge Avenger and the price was great, car was clean and my salesperson Mitch was helpful and friendly. All the folks at the dealership were friendly and the atmosphere was not intimidating at all. Everything was explained to me in detail and I appreciate that. No surprises. Thanks Mitch! More

Mitch Wheeler at Dick says Yes along with there finance team was amazing they were able to get me and my wife a car that we both love. team was amazing they were able to get me and my wife a car that we both love. More

I have had very bad experiences with dealerships in the past. I was so happy to have such a great experience with Dick Says Yes. Mitch Wheeler was exceptionally personable, easy to work with, and went out past. I was so happy to have such a great experience with Dick Says Yes. Mitch Wheeler was exceptionally personable, easy to work with, and went out of his way to accomodate us by coming in on his day off. The first day we came in he did not pressure us at all and was completely understanding when we ran out of time. He spent over two hours working with us that day. Then he agreed to come back in on his day off so we could test drive some more cars. I'm a person who knows what I want, both in terms of the car and financing, and he never questioned my decisions, just accomodated whatever I wanted. I'm super happy with my car and the price and I would definitely go there again if I needed a car. I have already spread the word that we were very pleased with all the Dick Hannah dealerships we worked with. Thanks! More

I worked with several people at the dealership from the time of inquiry to the actual sale and they were all very friendly, helpful and a real joy to work with. This is the first time dealing with a deals time of inquiry to the actual sale and they were all very friendly, helpful and a real joy to work with. This is the first time dealing with a dealship to buy a car and I am very happy with the way things transpired. Thanks! More

Jacob was very helpful and a lot of fun to work with. this was my first time buy a new car and he really took the ease off the whole experience. he was very knowledgeable and i would recommend him to any this was my first time buy a new car and he really took the ease off the whole experience. he was very knowledgeable and i would recommend him to anyone looking to buy a car. More

I am very impressed with the dealership as I drove 4 hours but had communicated with sales prior to coming to the dealership and had my loan approved prior to my arrival. I was treated fairly and got th hours but had communicated with sales prior to coming to the dealership and had my loan approved prior to my arrival. I was treated fairly and got the vehicle that I wanted. Working with Rock was a friendly, enjoyable experience and I would recommend him to anyone who wants to purchase a vehicle. The finance individual was also friendly and helpful. It's a good dealership to go to. As I was unable to get any help from a dealership within my locale, it was a dealership that worked to help me and I would certainly go back if I ever wanted to get another vehicle. More