
Dick Hannah Kia
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 1,286 reviews
I called on a used vehicle and Curt Torson worked diligently to track down the used vehicle I wanted. He stayed after hours just to show me the vehicle. He was both professional and personable and v diligently to track down the used vehicle I wanted. He stayed after hours just to show me the vehicle. He was both professional and personable and very informative. He worked to make the transaction seamless and hassle free which as a customer was truly appreciated. He even came in on his day off to make sure I was satisfied and to hand me my keys. Excellent customer service and dealership has earned my business in the future. Thank you Curt and the team! More
Mark was outstanding..Deal went fast..Purchased Kia Sportage on 05/26/12 after 4:00pm..Mark called us about 8:45pm and said come and get it..Car was detailed and ready for us to take home..If Kia would Sportage on 05/26/12 after 4:00pm..Mark called us about 8:45pm and said come and get it..Car was detailed and ready for us to take home..If Kia would get you more Sportage's this dealership would not be able to keep up with all the business..Our car came in the 26th and we took it home the 26th..Thanks to Mark for making this so easy.. Love the car..You were great Mark.. Gary And Mary Ann Cornett More
I purchased a new Kia Soul and the entire process was as easy as possible. Salesmen were friendly and knowledgeable. Financing was quick and had me out of the dealership within 3 hours. easy as possible. Salesmen were friendly and knowledgeable. Financing was quick and had me out of the dealership within 3 hours. More
With Mike's above and beyond customer service he made this deal the easiest it could be. He would follow through with my what seemed to be 5000 questions and concerns at a moments notice and even on his this deal the easiest it could be. He would follow through with my what seemed to be 5000 questions and concerns at a moments notice and even on his off days. He truly took on my situation and handled it as if I were family. I did not doubt his honesty and integrity for one moment. When he was not able to assist me he set me up with Brian. Brians knowledge and energy to keep me positive was something unmeasurable. If Brian didnt know an answer (which was rare) he made to sure to immediately seek out the correct and very thorough answer. He has incredible customer service and personable skills. I will highly reccomend the two of them in the future to everyone. I will absolutely seek them out the next time I am looking to do business. I can not say thank you enough. Shannon Lee 360-521-5565 More
So far this review has been the hardest part of my buying experience, especially this essay portion. I was greated by Mike upon exiting my car and after explaining what I was looking for was shown the availa experience, especially this essay portion. I was greated by Mike upon exiting my car and after explaining what I was looking for was shown the available choices and selected the one I was interested in for a test drive. Mike explained all of the features and off we drove. The price negotiation wasn't as bad as I was prepared for but there is a lot to be said for just posting the lowest and best price up front. Mike even programed my cell phone to the Blue tooth in the car and followed me home in my other car (since I wasn't trading it in), which I thought was above and beyond the call of duty. More
My name is Angela Phipps and recently purchased a Kia Optima with Bob Snyder.I would like to say that he was very delitful and made it a wonderful expierience! You are lucky to have an employee like him! Optima with Bob Snyder.I would like to say that he was very delitful and made it a wonderful expierience! You are lucky to have an employee like him! Thank you! I love my car. I would definetly refer a friend to Bob Synder and Dick Hannah, Vancouver More
Mike was extremely helpful in helping picking a vehicle that would help absorb some of our negative equity and we didn't even have to drive to Vancouver until we knew for sure that he had found us a great that would help absorb some of our negative equity and we didn't even have to drive to Vancouver until we knew for sure that he had found us a great truck with financing already done. We were only at the dealership a couple of hours in total. What a great experience!! More
The experience with both Mark and Curt was very pleasant. There was no pressure applied, in fact we had not planned on buying a vehicle that day but with Mark and Curt's approach to making it convenient we There was no pressure applied, in fact we had not planned on buying a vehicle that day but with Mark and Curt's approach to making it convenient we decided to go ahead and close with Dick Hannah versus trying to scour the NW looking for the best possible deal. We look forward to contacting Curt and Mark in the future when looking for new vehicles for my husband and anybody else who is looking to buy a vehicle that we know will absolutely be given Mark and Curt's name. Thanks again More
Certified used 2012 Sedona LX purchased. We were appreciative of their willingness to bring every different vehicle to the spot where we were at, since my wife has a hip problem that is very sore! I appreciative of their willingness to bring every different vehicle to the spot where we were at, since my wife has a hip problem that is very sore! I thank you for the freindlyness of your employees! Brian was very helpfull in all that we went through, and he was very easy to work with. Noah was also a insperation to work with since he was bringing the different cars to us. Both Brian and Noah need to be rcognized for their great way of dealing with us in picking the right vehicle. Also Barry Tuttle is also part of this great experience we incountered with this dealership! I commend you for all the way you deal with your customers thank you very much in making this as easy as it could be! More
Both sales associates were very helpful,and courteous. Knowing our budget, they were able to work with us and help us get into the vehicle we'd been searching for. Thanks so much to Mike and Bob. We love Knowing our budget, they were able to work with us and help us get into the vehicle we'd been searching for. Thanks so much to Mike and Bob. We love our new Sorento! More