
Dick Hannah Kia
Vancouver, WA
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I spoke to Luis and told him in advance what my parameters were. Over the next few weeks he kept me apprised of vehicles that may be of interest. When the time came to visit and test drive, the exp parameters were. Over the next few weeks he kept me apprised of vehicles that may be of interest. When the time came to visit and test drive, the experience couldn't have been better. He was very educated on the vehicles, and provided insights that were very helpful. When it came to cutting a deal, we did so in very short order, with reasonable compromise on both sides. In summary, Dick Hanna offered great inventory and prices, Luis made the experience fun and satifying. I would highly recomend, and have, friends and family to this team. More
We had recently bought my 2010 Dodge Caliber through Dick Hannah Kia & Having purchased 4 vehicles there prior, we knew we could rely on their friendly quality service. So when we had been looking for a sma Hannah Kia & Having purchased 4 vehicles there prior, we knew we could rely on their friendly quality service. So when we had been looking for a small used truck for the best price & quality possible, we knew where to go. I approached Barry Tuttle, in January 2012, about purchasing a small truck & he scoured their inventory to find anything that may appeal to me, sadly there wasn't anything I was interested in. I recently had my car serviced & as I was leaving the lot when a small truck caught my eye. I looked the truck over & was very interested. When I went in to ask someone about it, Barry approached me & surprisingly remembered me! I told Barry exactly what I wanted to spend & how I wanted my payments...I was ready to walk away if it didn't work out...to my surprise, he got us a second car loan at an even lower APR than the car I bought in January AND a lower payment than I asked for! I will definitely recommend Dick Hannah Kia & Barry Tuttle to everyone I know who is in the market for a new or used vehicle. Thank You!!!! More
My wife and I went in on a Friday after test driving some other vehicles. Based upon the value of the Kia Optima EX vs the competition we made the decision to purchase one. Luis helped us as soon as we got other vehicles. Based upon the value of the Kia Optima EX vs the competition we made the decision to purchase one. Luis helped us as soon as we got to the lot and was very helpful during the walk around, test drive and search for exactly what we wanted. The price negotiation went smoothly without any drama and we got the vehicle we wanted, along with a 10 yr 100k mile extended warranty for a fair price. Luis was great!! More
Mike was very helpful and attentive to my needs in a car. He explained my service in detail and went throgh manuel and guides.I had a great experience at this dealersip. Thank You He explained my service in detail and went throgh manuel and guides.I had a great experience at this dealersip. Thank You More
My husband and I left there feeling we had the best My husband and I left there feeling we had the best experience with Mark, as a salesman, that we have ever had. He was so likeable and knowledgible My husband and I left there feeling we had the best experience with Mark, as a salesman, that we have ever had. He was so likeable and knowledgible about the car we were wanting to purchase. I asked him how long he had been a car salesman because he was so good. I was very surprised of his answer. I would highly recommend him to anyone looking to buy a vehicle. Also John, in finance was a pleasure to work with. GREAT EXPEERIENCE BY BOTH GENTLEMAN!!! Andre and Deena Archibeque More
My first impression with Dick Hannah in general was no pressure. I casually walked through 3 lots without being hounded by sales people. I finally stopped at the Kia store. After looking around a while pressure. I casually walked through 3 lots without being hounded by sales people. I finally stopped at the Kia store. After looking around a while I was asked if I had any questions. At that time I politely declined. When I was ready I went inside where David Wakeman asked if I needed some help. We talked some about the Rio's and after driving one we sat down and talked price. It was more than I was had to spend so after going back and forth a couple times the sales manager Mike came out and simply told me they could not sell it for what I could afford. He then took the time to find out what exactly I was looking for and what price range. He said they just took in a 2004 Corolla with only 19k miles on it. It was exactly what I was looking for and was in my price range. I ended up purchasing the vehicle before they even had a chance to detail it and run it through their shop. Of course I could not take the car until that was done. It was a Sunday that I purchased the car, but come Monday they were quick to get it through their service department. Since this car had studded snow tires on it when I purchased it I had them put the nice wheels and tires on it for me. The car looked brand new when I picked it up on Monday. On my way home I noticed the nice wheels and tires needed to be balanced because the car would shake over 65 mph. I took it right back and they got it in the shop right away. A couple days later after driving it up and down the freeway I noticed it needed a slight alignment that was really only noticeable down the highway at higher speeds. David had me bring it back in the following Monday, but they were not able to get it done that same day since it was in the evening and an alignment takes a while. Mike was more than willing to give me a 2012 Kia Sportage as a loaner for free to drive home to Kelso. I picked the car up the following day and it is basically like a brand new car. My wife and I could not be happier with the car or the service we received from David Wakeman and Mike the sales manager. Thank you guys! More
They were very helpful and informative. The listened to what i wanted before showing me anything and did not push any car on me like the other dealerships tried to do. The employees were all extremely nice what i wanted before showing me anything and did not push any car on me like the other dealerships tried to do. The employees were all extremely nice and very respectful. More
Curt was knowledgeable and not hard selling.....he paid attention to what I said and what was important to me in the car that would be right for me attention to what I said and what was important to me in the car that would be right for me More
I walked into this dealership with an idea of what I wanted and was floored with their willingness to work with me. They worked to provide me with a no haggle and no BS deal. The whole process was painl wanted and was floored with their willingness to work with me. They worked to provide me with a no haggle and no BS deal. The whole process was painless and there was nobody being pushy in any way, shape or form. This dealership was above and beyond when it comes to their professionalism and customer service! More
Needed a new car and was dreading the experience. Jose greeted us and was very helpful the whole time. I felt he was honest and really had our best interest in mind. He showed us a few different models an greeted us and was very helpful the whole time. I felt he was honest and really had our best interest in mind. He showed us a few different models and let us take our time to decide. It was great. I will tell my friends and family to go to Dick Hannah Kia and ask for Jose if they want buying a new car to be a great experience. thanks you Joe. More