Dick Hannah Kia

Great customer service from Mark, helped us out with everything, super friendly. John helped us out with all the finances, helped out a lot. Great dealer, would visit again! everything, super friendly. John helped us out with all the finances, helped out a lot. Great dealer, would visit again! More

I reviewed this dealership before but for some reason it didn't give my overall experience rating and I wanted to be absolutely sure that Joe got the BEST rating possible. Yes - He is just THAT good !! :) didn't give my overall experience rating and I wanted to be absolutely sure that Joe got the BEST rating possible. Yes - He is just THAT good !! :) Thank you Joe for making this such a wonderful experience! I am having so much fun in my new SOUL. More

Wonderful experience. Mike was awesome and understood everything I needed and wanted and didn't push me into something I did not want. If I ever came back I would choose him and no body else! everything I needed and wanted and didn't push me into something I did not want. If I ever came back I would choose him and no body else! More

This was a smooth purchase experience. Mike Menzie was helpful and attentive throughout the entire process. During the purchase they made some concessions to repair some of the issues with the vehicle. helpful and attentive throughout the entire process. During the purchase they made some concessions to repair some of the issues with the vehicle. Mike made sure that these issues were addressed timely. I would recommend this dealership to anyone who wants a quick and painless purchase. Thank you for all you have done and I look forward to visiting Dick Hannah again when I am ready to purchase my next vehicle. More

What a treasure Barry is! He was very thorough and explained everything very clearly about my new vehicle and worked very hard to get my payment lower than what I was paying on my trade in. I hope th explained everything very clearly about my new vehicle and worked very hard to get my payment lower than what I was paying on my trade in. I hope that whoever reads this review at Dick Hannah has the power to give this guy a raise - he really deserves it big time! :) More

We had two cars, one broke down and we realized life couldn't go on as normal with 3 kids and activities. Dick Hannah Kia was one of the first places we talked to. Brian Johnson emailed pretty instantly couldn't go on as normal with 3 kids and activities. Dick Hannah Kia was one of the first places we talked to. Brian Johnson emailed pretty instantly, also called with a great quote and told us how simple the process was. We of course talked with other dealers but the quotes never came close to the basic model we were looking for. Next thing we know, we drove to Vancouver the next day,which was a fairly short drive considering rush hour traffic. We were greeted by Brian and it was as simple a process as he had promised us. We met one of his co-workers named Mark, who was lots of fun to get to know and our finance man, John, was a hoot. It may sound like a cliche but it really did feel like friends getting together and enjoying ourselves. It didn't take long at all and we were on the road back to Sherwood in our new vehicle. I did want to mention that even though the shop was closing down, Brian stayed to make sure everything was done and explained perfectly. Then he even went so far as to catch up with us, then drive ahead of us to make sure we got on the right ramp homeward. Being in another city, in the dark while it's raining didn't seem so bad when we had Brian safely navigating us in the right direction. We are so thankful Brian contacted us when we needed our new car. By the way, our new Kia Sportage is quite awesome, we got more than we expected for a base model and no one else could beat this price. Now we're just waiting for our second vehicle to move on to the big beyond. Can't say enough about Dick Hannah's people. More

Internet person I dealt with very, very good. General Manager I dealt with was terrible on Sunday 1/22. Was ready to walk out due to his rudeness. Dave delivered my new car to me after sun roof was put i Manager I dealt with was terrible on Sunday 1/22. Was ready to walk out due to his rudeness. Dave delivered my new car to me after sun roof was put in car. Gas tank not filled as promised and car very dirty on outside. Dave told me car would be washed and tank filled when I come to pick up plates. Another reason I liked dealing with him. More

Ask for Luis! He's awesome!!! If you are thinking of buying a new car, go to Dick Hannah Kia and ask for Luis Serrano. This is my family's second new car from Dick's (first with Luis) and the experience buying a new car, go to Dick Hannah Kia and ask for Luis Serrano. This is my family's second new car from Dick's (first with Luis) and the experience was as expected… extremely helpful and smooth! Luis went above and beyond to make sure our family got exactly what we wanted... a new car with extra room for the new baby on the way. He walked us through the entire process step by step. We're very thankful to have met Luis and are proud to be new owners of a 2012 Sportage! Sincerely, Greg, Ash, Kaylin (& Ryker soon!) More

Amazing assistance by michael menzie! he was so helpfull and nice and made my first car buying experiance really great! I couldnt be happier with the service or my new kia! and nice and made my first car buying experiance really great! I couldnt be happier with the service or my new kia! More

Just bought a new 2012 Kia Sorento. Love the car, loved the price, loved the trade-in allowance, loved the whole experience at Dick Hannah. David Wakefield was great! the price, loved the trade-in allowance, loved the whole experience at Dick Hannah. David Wakefield was great! More