
Dick Hannah Kia
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 1,278 reviews
Mike was very great to work with. I walked in just to look at all the differnt colors. Mike showed us a few cars that met what we were looking for and we thought had to wait for them to find the right ca look at all the differnt colors. Mike showed us a few cars that met what we were looking for and we thought had to wait for them to find the right car. Mike ended up finding us a car that was a color we hadn't seen. We loved it and were surprised. Overall it was quick and painless and we ended up a buying a car that we love and are very happy. I will tell everyone looking for a car to ask for Mike Menzie. I had to go back today because we forgot stuff in our trade-in and he found me and made sure everything was going good and we werent having any troubles. I really feel like I bought a car from a friend and felt like he really did his best to get everything for us More
curt toroson was wonderful we felt no pressure he gave no promises he didn't keep we felt totally comfortable with him. He made us feel valued and rolled out the red carpet for us. We also had the best finan promises he didn't keep we felt totally comfortable with him. He made us feel valued and rolled out the red carpet for us. We also had the best finance manager he was wonderful answered all of our questions precisely and acurately and I feel he went the extra mile to get us the best interest rate. Thanks guys Dana Parker. More
We went to Dick Hannah Kia because we wanted to buy a Kia Soul. The salesperson that helped us was Johnny Walker and he was very friendly and helpful. We left there with exactly what we wanted. We would r Soul. The salesperson that helped us was Johnny Walker and he was very friendly and helpful. We left there with exactly what we wanted. We would recommend Dick Hannah to anyone wanting to buy a car. More
Joe made our car buying experience both pleasant and painless. He answered our questions, gave us the information we needed, exerted no pressure but gave support in achieving our purchase. The whole s painless. He answered our questions, gave us the information we needed, exerted no pressure but gave support in achieving our purchase. The whole staff was great. We bought a Kia Soul which suited our needs and our budget. In all respects, this wa the best car purchase we have experienced. Thanks Joe! More
I called Dick Hannah Kia because of a car I saw listed online i was interested in which led me to Mike Menzie who made this experience painless for me. He took some of my information over the phone. there online i was interested in which led me to Mike Menzie who made this experience painless for me. He took some of my information over the phone. there was an approval in no time. everything was done before i even got to the dealership. Mike had the car ready for me to test drive. I liked the car! Then he does something unexpected. He had another car he thought i might be interested in to look at also. It was the same make but a year older with less miles on it and being sold for less money. I test drove it and liked this one too! Ultimately I choose the car Mike showed me. Mike was friendly and very easy to deal with. I would refer/recommend him to anyone! Thank you for suggesting I look at the 2008 Kia Optima I love it! More
It first started off with the quote we received from Rex. He was willing to match a lower quote from a dealer in Oregon. Rex was in contact with John, your financial adviser, regarding this being a first t He was willing to match a lower quote from a dealer in Oregon. Rex was in contact with John, your financial adviser, regarding this being a first time buyer purchase for our daughter. Both John and Rex shared that they could give her a 4.99% deal (better than anything previously quoted by other dealers). Upon arrival in Vancouver, WA., we were greeted very warmly. Not only was it all done in a timely manner, but personal attention was given to the utmost. Curt walked through the car's features very carefully with our daughter and frequently touched base with us regarding all the steps in purchasing a car. Never did we feel any pressure or awkwardness during our time at Dick Hannah's Kia Dealership. We felt pleased with the payments knowing she can afford them...only to have us feel extremely blessed by John offering to drop the percentage by 1 point!!! (3.99%). Her payments are not only affordable for her but they also offer the extended warranty to guarantee her the best possible deal! NEVER before have we had such amazing service from any dealership...between the two of us, we have purchased 24 vehicles. We have had our share of anxious and frustrating moments at other dealerships. We would not hesitate for a moment to recommend this excellent team of professionals to any of our friends and family. When the time comes for us to make a purchase...we WILL be back! Many thanks again! Michael and Diane Machado P.S. Sorry we didn't get to personally meet Rex and Dick!~Thanks again! More
Our experience with Mike Menzie at Dick Hannah Kia was the complete opposite of every car buying experience we have had. We fully expected an aggressive sales approach and lots of "bait-and-switch". Here the complete opposite of every car buying experience we have had. We fully expected an aggressive sales approach and lots of "bait-and-switch". Here is what happened. We found a car on the Dick Hannah Kia site. I clicked on the option to schedule a test drive of this exact car. Someone called us within 20 minutes (on a Sunday night). The car was waiting for us when we got there, and by "us" I mean the whole family, including two VERY busy boys, one with special needs. Mike answered all our questions, was very patient. The building itself was very family-friendly and comfortable. The boys loved the popcorn from the service bay. All the staff were friendly to us. We arrived at 6:30 and were driving off the lot with the exact car we wanted, at the price we wanted, at 8:30 or so. We had a few questions the next day and our calls were returned promptly. We would recommend Dick Hannah Kia, and Mike, without hesitation. In fact, we already have. More
My initial contact with Dick Hannah occurred via email after the dealership received my information from my preferred car buying service program. Johnny Walker was incredibly fast and professional in all after the dealership received my information from my preferred car buying service program. Johnny Walker was incredibly fast and professional in all of his email communication with me, and Dick Hannah Kia always was able to meet the price point provided via my pricing certificate. Johnny Walker kept my needs and desires in mind and was able to find me a new vehicle that met my "wish list" AND price point when other dealerships were unable to do so. In the end I did purchase a 2011 used model rather than new from the dealership, but the exchange was one of the best I have had during a car buying experience. Both Johnny Walker and the finance manager (and the service guys) stayed late in order to evaluate my trade-in, allow for a quick test drive, and process all of the paperwork for the trade-in & purchase. The entire time at the dealership from arrival to exit was approximately two hours--amazing! In many other ways Dick Hannah Kia went the extra mile whether from their professional and upbeat interactions, their attempt to provide me with the best deal possible. and their assistance in additional paperwork explanations & processes. Johnny Walker even spent an additional 10 minutes after handing me the keys to set up the blue tooth and explain the basic features of my new-to-me vehicle. An additional perk to working with Dick Hannah is their additional 12 month warranty on all basic items on the vehicle and their service commitment as well. If you are interested in a new Kia, I would highly suggest working with Dick Hannah Kia in Vancouver. For us, it was definitely worth the 55 minute rush hour drive in order to get the best deal and friendliest service. More
I went in to Dick Hannah to buy my second vehicle from them. This one a 2011 Kia soul. After searching the area for the exact type I wanted (and I was very specific) Dick Hannah had one on the lot that them. This one a 2011 Kia soul. After searching the area for the exact type I wanted (and I was very specific) Dick Hannah had one on the lot that was just what I was looking for. I wasn't budging from the price I wanted; however, Mike Menzia managed to meet me close enough to my price. All in all, We both came out happy over a great business transaction. And I'm still lovin' my new Kia! Thanks, Mike. Sincerely, Nickolas J Krieg More
My husband and I had a great experience at this dealer. We knew which vehicle we wanted, a Soul, and they had one that had just been delivered that was even cooler than we had planned! Our sales person Br We knew which vehicle we wanted, a Soul, and they had one that had just been delivered that was even cooler than we had planned! Our sales person Brian was great, we could tell that he genuinely liked the car that he was selling us. Everyone was very kind and patient to us. I have told my family and friends to come to Dick Hannah when they are ready to shop. More