Dick Hannah Kia

My wife and I were not sure what type of vehicle we wanted to buy, but we knew Dick Hannah had a number of dealerships to choose from, We are Costco members, so we used the Costco Auto buying program. wanted to buy, but we knew Dick Hannah had a number of dealerships to choose from, We are Costco members, so we used the Costco Auto buying program. Our contact at the Kia dealership was Rex Holverson. We called Rex and made an appointment to come in. When my wife and I arrived at the dealership we met Rex and he introduced us to one of his salemen, Mike Menzie. Mike was great. We looked at a few different Kia models, as well as a couple of different Subaru models. We test drove a few cars and finally settled on the new Optima Hybrid. All through the process Mike was very patient, and the buying experience was very relaxed. No hard sell or pressure. John helped us get a great deal to finance the vehicle and Angela did the paperwork to get it all done. Overall a very pleasant experience. More

Mike made sure I got to see or drive every car I wanted to check out. He wasn't pushy in the least, and he patiently answered any questions I had. He listened to what I specifically wanted in a car, and to check out. He wasn't pushy in the least, and he patiently answered any questions I had. He listened to what I specifically wanted in a car, and I ended up with a great match - a Kia Optima. On top of everything else, he was kind to my daughter while we were waiting to sign papers. Having an 11-year old along for the sales trip isn't necessarily ideal, but it was easy. More

Dealing with Dick Hannah KIA was by far the best car buying experience we have ever had. Buying a car has never been something my wife and I enjoy doing, but our salesman Brian Johnson, and the entire s buying experience we have ever had. Buying a car has never been something my wife and I enjoy doing, but our salesman Brian Johnson, and the entire staff made it enjoyable for us. The car we wanted was not on the lot, but instead of pushing what they had on us, they checked and found just what we wanted, and inside of 30 minutes! In no time it was on it's way to us, it took a bit longer than expected due to rush hour traffic, but time went fast talking to Brian, and he never left my side until the car got there, and then he made sure I knew all the functions. They also cleaned, and put a full tank of gas in the car before I left. Brian even offered to lead me out to the highway as I was from out of town. We got the KIA Sorento and love it, we got a great price. Even my insurance guy said it was a great car, and will save us money on safety features and less expensive parts to replace. I give this dealership an AAAA++++ and will go there again, and send my friends. Bob & Cheryl Jones, Kelso Wa. More

I have always avoided car salesman because of high pressure tactics used in my past. But @ Dick Hannah KIA, not once was I under pressure to buy now, infact I when home slept on it and came back the n pressure tactics used in my past. But @ Dick Hannah KIA, not once was I under pressure to buy now, infact I when home slept on it and came back the next day to purchase a new car. This was one of the best car purchases I've ever had, Thanks to the entire team of professionals @ DH KIA. More

Dave Wakeman was first class and top notch. He couldn't have been any more pleasant to work with. From beginning to end, and since, it has been an overall great experience. have been any more pleasant to work with. From beginning to end, and since, it has been an overall great experience. More

I had visited a couple other dealerships that same day, going to great length at one dealership in an attempt to work out a purchase price. Both dealerships provided the stereotypical experience - attacke going to great length at one dealership in an attempt to work out a purchase price. Both dealerships provided the stereotypical experience - attacked by multiple sales people. Ignoring my conditions and proposing options that only increased the price of the car. My experience at Dick Hannah Kia via Dave Wakeman was an atmosphere of respect and no games on the path to a purchase price. Those involved in the purchase were professional and expedited the process by knowing their product well. More

I've purchased from Dick Hannah in the past, twice, but working with Dick Hannah Kia was by FAR the best interaction I've ever had with any dealership in my life. I've bought about 12 car from dealerships working with Dick Hannah Kia was by FAR the best interaction I've ever had with any dealership in my life. I've bought about 12 car from dealerships before and am quite familiar and comfortable working with all their tricks and gimmicks, but I can say without any reservation that all of my future purchases will absolutely be with Dick Hannah Kia. Specifically, Luis Serrano and John (finance) were absolutely wonderful. This is the second time I've dealt with Luis, although I didn't buy the first time around, and Luis gave my wife and I the utmost respect, time to look for what we wanted, and was just outstanding in actually listening to us and helping us find something in inventory that was right for our family both times. I highly recommend asking for Luis. I'll also say that we came came to Dick Hannah Kia (and specifically Luis) because we had a horrid experience at another nearby dealership that won't be repeated. All of the staff at Kia took good care of us and worked very hard at helping us simply because it was the right thing to do. I will say that although all of the Hannah dealerships are technically owned by the same entity, not all are the same. If you are thinking about buying ANY vehicle from any of the Hannah dealerships, Luis can sell you something used or new from any of the lots. I can't say enough about how great the Kia crew is, you'll understand once you talk to them. More

Went looking for a family car with an excellent warranty and great safety features. We also wanted to find a SUV with good miles per gallon. We started out just wanting to test drive and loved the Kia Sport and great safety features. We also wanted to find a SUV with good miles per gallon. We started out just wanting to test drive and loved the Kia Sportage so much we decided to buy. It had everything we were looking for and for a great price. From the moment we walked onto the lot from the time we left we were very pleased. There was no pressure. Not only are we happy with our new car, we would highly recommend going to Dick Hannah Kia for the customer service. They were friendly, knowledgeable, and very reasonable. More

We went in to Dick Hannah Kia after looking at a couple of other local dealerships. After looking at the Kia Optima on-line and seeing a new one in a parking lot the same day, we decided to take a better of other local dealerships. After looking at the Kia Optima on-line and seeing a new one in a parking lot the same day, we decided to take a better look at them. We went on a rainy Sunday and Dave showed us the Optima. We had two vehicles we wanted to trade in. They worked wonders to get us financed, payments where we liked them, and both trade-ins paid off. Love my car!!! Will be back to see Dave when it is time to do the experience again. Thanks, Bryan and Stacy More

I went in to purchase a vehicle at Dick Hannah Kia. I wasn't sure as to what I wanted to get, but I knew I was ready to have an upgrade from my 2003 Chevrolet Impala. I worked with Curt Torson. From the wasn't sure as to what I wanted to get, but I knew I was ready to have an upgrade from my 2003 Chevrolet Impala. I worked with Curt Torson. From the time I met him to the time I left, he provided superb customer service. Curt answered all my questions and even took the time to show me all the cool things that my new car, 2011 Kia Sportage, had to offer even after the sale was complete. I had a question the next day, and Curt was there for me to answer all my questions again! I really felt that he cared about me and he felt it was important to educate me about my vehicle. I will recommend Dick Hannah Kia and to ask for Curt Torson to anyone. Thank you again Curt for the outstanding customer service you provided and thank you for providing a safe and fun car for my family and I. I will see you again. I would also like to thank the Finance Manager, Mike, for working hard to get me financed. He worked wonders and got the job done! Thank you to everyone for making my experience at Dick Hannah Kia a superb one! ~Mary More