Dick Hannah Kia

WE HAD A GREAT EXPERIENCE BUYING OUR NEW SOUL FROM WE HAD A GREAT EXPERIENCE BUYING OUR NEW SOUL FROM MICHAEL MENZIE. WE DECIDED TO START OUR SHOPPING AT HANNAH----WE EXPECTED TO SHOP ALL DEALERSH WE HAD A GREAT EXPERIENCE BUYING OUR NEW SOUL FROM MICHAEL MENZIE. WE DECIDED TO START OUR SHOPPING AT HANNAH----WE EXPECTED TO SHOP ALL DEALERSHIPS IN THE PDX/VAC. AREA OVER THE WEEKEND----WE DIDN'T HAVE TO. WE HAD THE BEST CUSTOMERSERVICE THRU MICHAEL AND THE FIRST CAR THAT HE SHOWED US HAD EXACTLY EVERYTHING THAT WE WANTED. WE ALMOST DIDN'T STOP AT HANNAH DUE TO THE PREVIOUS EXPERIENCE WE HAD THERE 3YRS. AGO-----EXTREMELY PUSHY SALESMAN, WHO THEN PUSHED US OFF TO ANOTHER PUSHY SALESMAN------COULDN'T GET OFF THE LOT FAST ENOUGH !!!!!!!!!!!!!! IT WAS REALLY GREAT TO DEAL WITH A SALESMAN WHO TOOK THE TIME TO ASK AND LISTEN TO THE CUSTOMERS WANTS AND NEEDS. I'VE WORKED COMMISSIONED SALES ALL MY LIFE------MICHAEL HAS THE BEST TECHNIQUE WITH DEALING WITH CUSTOMERS------I DIDN'T HAVE TO LISTEN TO ----WHATS IT GOING TO TAKE TO GET YOU TO BUY THIS CAR TODAY. WHAT A PLEASURE. THANK YOU----RICHARD AND VICKI REDDIC More

went in to have my 2007 spectra 5 serviced,and ended up leaving in a new forte SX, great car, and very good quality. and Barry made the deal easy !!! great place to buy a kia leaving in a new forte SX, great car, and very good quality. and Barry made the deal easy !!! great place to buy a kia More

What a great experience! I would never hesitate to purchase a car here again. I had been dreading going car shopping for weeks. To my surprise Sylvester listened to my needs and asked additional que purchase a car here again. I had been dreading going car shopping for weeks. To my surprise Sylvester listened to my needs and asked additional questions, showing me several types of vehicles. I told him a was considering an SUV but did not want to rule out a sedan if the fit was good. At each vehicle he asked what was wrong and what I did not like. He patiently went on several test drives, never once showing me a car outside my budget. In the end he showed me a car I would not have consider and I fell in love with it. It had everything I was looking for in comfort, mileage and price. More

I have given this rating because I had a great experience at Dick Hannnah Kia. Everyone that I worked with made my first time buying very comfortable. It was just a great experience overall and everyone was at Dick Hannnah Kia. Everyone that I worked with made my first time buying very comfortable. It was just a great experience overall and everyone was very friendly! More

I just had to do another review. I had bought my used car on this lot about 2 weeks before this additional visit. I had my sick 1 yr old in the car & we were at the doctors office. When we went to leav car on this lot about 2 weeks before this additional visit. I had my sick 1 yr old in the car & we were at the doctors office. When we went to leave, my "new to me" car wouldnt start--it just kept clicking. I couldnt reach my husband and wasnt able to find someone to help me. I dug thru my wallet and found my sales rep, Barry Tuttle's, phone number. I called him and apologized for calling but I didn't know what to do. He got me connected to the service department there & I spoke with Mike. I had AAA tow me to the dealership and Barry was waiting outside to greet me and Mike took over from there. In fact, on my way to the dealership, Barry had tried to reach me to make sure that my son and I were safe and getting help. It wound up being the factory battery had finally died, but they replaced my battery free of charge. I was just floored that Barry cared enough to make sure we were okay and that the dealership took care of everything for me. I fully expected to pay for the labor and battery when I got there and when I was told it was at no charge I couldnt believe it. In this day and age when people feel like everyone is out to make a dollar, I was so impressed that I was taken care of so wonderfully. I have already made a pledge to myself that this dealership will receive my business no matter what I need done to my car. I was very touched by the concern that Barry showed for my family and the care & timeliness of repairs done in the service shop. I can't say enough positive things about this dealership and their staff. More

Barry understood exactly what vehicle I wanted to purchase, found it and was extremely accommodating. I didn't feel pressured and went home with the exact vehicle I wanted. It was the easiest car buy purchase, found it and was extremely accommodating. I didn't feel pressured and went home with the exact vehicle I wanted. It was the easiest car buying experience I've ever had. Barry even put my license plates on my car for me when I came to pick them up! More

This was the first time that I'd bought a car by myself and Nickolette made me feel welcome and treated me with respect the whole time. The building was clean and comfortable. I love my new Kia! I must say and Nickolette made me feel welcome and treated me with respect the whole time. The building was clean and comfortable. I love my new Kia! I must say,, The coffee i sent bad either! Well, That's why I rated my experience as GREAT! More

Steve Davis was very knowledgeable, efficient, personable and professional. I emailed Steve around 3:00 pm telling him what I would like to buy and by 5:30pm he not only found the car I wanted but had it tr and professional. I emailed Steve around 3:00 pm telling him what I would like to buy and by 5:30pm he not only found the car I wanted but had it transferred and available on the lot when I arrived. After the purchase was complete Steve spend a good amount of time showing me the workings of the car. Really good service and follow through. It was a good experience and I would always go there first when buying a car. Michael was also very pleasant to work with. More

This was the first time we have bought a car out of town. This was the first time we have bought a car out of town. (Tillamook) Mike Menzie answered all my online questions and assured us he had a vechile This was the first time we have bought a car out of town. (Tillamook) Mike Menzie answered all my online questions and assured us he had a vechile for us. He was very friendly and courtious making sure that our buying experience was enjoyable. He patiently worked with us until we arrived at terms that we could accept. We came home with a 2011 Sedona and with everyone happy. More

Janet and I live in Portland Oregon but decided to stop by the Vancouver Mall to look at the Kia Soul. I have/had a Dodge Durango for 6years and loved it. She has a Dodge Ram for our camper and boat. But, by the Vancouver Mall to look at the Kia Soul. I have/had a Dodge Durango for 6years and loved it. She has a Dodge Ram for our camper and boat. But, the way the gas prices kept getting higher, we decided to go for a cost effective car to car pool to and from work. We've seen the TV ads for the Kia Soul and wanted to see if it really was the type car we were hoping for. As we drove in the lot and got out of the Durango, a very nice salesman, Dave, greeted us. I told him we were just "looking" and hadn't planned on buying yet. He was very pleasant and told us he would love to show us the Kia and we could drive it to check it out. Well, he must have known once we drove he had us. :) When we got back to the lot, we checked out different models and decided on a red. Janet is the negotiator, so Dave introduced us to Mike. It was the easiest and fastest process we had ever been involved in. Mike and Janet came to an agreement right there outside in the lot. More