Dick Hannah Kia

I just had to do another review. I had bought my used car on this lot about 2 weeks before this additional visit. I had my sick 1 yr old in the car & we were at the doctors office. When we went to leav car on this lot about 2 weeks before this additional visit. I had my sick 1 yr old in the car & we were at the doctors office. When we went to leave, my "new to me" car wouldnt start--it just kept clicking. I couldnt reach my husband and wasnt able to find someone to help me. I dug thru my wallet and found my sales rep, Barry Tuttle's, phone number. I called him and apologized for calling but I didn't know what to do. He got me connected to the service department there & I spoke with Mike. I had AAA tow me to the dealership and Barry was waiting outside to greet me and Mike took over from there. In fact, on my way to the dealership, Barry had tried to reach me to make sure that my son and I were safe and getting help. It wound up being the factory battery had finally died, but they replaced my battery free of charge. I was just floored that Barry cared enough to make sure we were okay and that the dealership took care of everything for me. I fully expected to pay for the labor and battery when I got there and when I was told it was at no charge I couldnt believe it. In this day and age when people feel like everyone is out to make a dollar, I was so impressed that I was taken care of so wonderfully. I have already made a pledge to myself that this dealership will receive my business no matter what I need done to my car. I was very touched by the concern that Barry showed for my family and the care & timeliness of repairs done in the service shop. I can't say enough positive things about this dealership and their staff. More

Barry understood exactly what vehicle I wanted to purchase, found it and was extremely accommodating. I didn't feel pressured and went home with the exact vehicle I wanted. It was the easiest car buy purchase, found it and was extremely accommodating. I didn't feel pressured and went home with the exact vehicle I wanted. It was the easiest car buying experience I've ever had. Barry even put my license plates on my car for me when I came to pick them up! More

This was the first time that I'd bought a car by myself and Nickolette made me feel welcome and treated me with respect the whole time. The building was clean and comfortable. I love my new Kia! I must say and Nickolette made me feel welcome and treated me with respect the whole time. The building was clean and comfortable. I love my new Kia! I must say,, The coffee i sent bad either! Well, That's why I rated my experience as GREAT! More

Steve Davis was very knowledgeable, efficient, personable and professional. I emailed Steve around 3:00 pm telling him what I would like to buy and by 5:30pm he not only found the car I wanted but had it tr and professional. I emailed Steve around 3:00 pm telling him what I would like to buy and by 5:30pm he not only found the car I wanted but had it transferred and available on the lot when I arrived. After the purchase was complete Steve spend a good amount of time showing me the workings of the car. Really good service and follow through. It was a good experience and I would always go there first when buying a car. Michael was also very pleasant to work with. More

This was the first time we have bought a car out of town. This was the first time we have bought a car out of town. (Tillamook) Mike Menzie answered all my online questions and assured us he had a vechile This was the first time we have bought a car out of town. (Tillamook) Mike Menzie answered all my online questions and assured us he had a vechile for us. He was very friendly and courtious making sure that our buying experience was enjoyable. He patiently worked with us until we arrived at terms that we could accept. We came home with a 2011 Sedona and with everyone happy. More

# 2 car I have bought from Dick Hannah. Had great experience both times. Nicky was great to work with. I was pretty easy to please. I had a spectra that had been totaled and wanted another. Nicky wen experience both times. Nicky was great to work with. I was pretty easy to please. I had a spectra that had been totaled and wanted another. Nicky went and picked it up at another lot and brought it to me. More

Janet and I live in Portland Oregon but decided to stop by the Vancouver Mall to look at the Kia Soul. I have/had a Dodge Durango for 6years and loved it. She has a Dodge Ram for our camper and boat. But, by the Vancouver Mall to look at the Kia Soul. I have/had a Dodge Durango for 6years and loved it. She has a Dodge Ram for our camper and boat. But, the way the gas prices kept getting higher, we decided to go for a cost effective car to car pool to and from work. We've seen the TV ads for the Kia Soul and wanted to see if it really was the type car we were hoping for. As we drove in the lot and got out of the Durango, a very nice salesman, Dave, greeted us. I told him we were just "looking" and hadn't planned on buying yet. He was very pleasant and told us he would love to show us the Kia and we could drive it to check it out. Well, he must have known once we drove he had us. :) When we got back to the lot, we checked out different models and decided on a red. Janet is the negotiator, so Dave introduced us to Mike. It was the easiest and fastest process we had ever been involved in. Mike and Janet came to an agreement right there outside in the lot. More

My last car buying experience was something out of Dante's Inferno. THIS purchase was professional, courteous, timely, informative and a complete joy. I will never stray from this dealership again! Dante's Inferno. THIS purchase was professional, courteous, timely, informative and a complete joy. I will never stray from this dealership again! If you have had a bad experience in the past, this is where you need to go in the future. Awesome job! More

I sent an email to Dick Hannah as a general inquiry with what I considered to be my minimum set of requirements, my financial status and payment limits and payoff amount. I was not really expecting much to what I considered to be my minimum set of requirements, my financial status and payment limits and payoff amount. I was not really expecting much to happen. Well, my expectations were wrong. About 20 minutes after I sent the email I got a call from Curt Torson, Salesperson at Dick Hannah Kia. Curt Torson took my financial information and we talked for awhile then hung-up. Curt Torson called me back and said he believed we could make some sort of deal and we made an appointment for 1:15 the following day. I fully expected that Curt Torson was going to ride me around, show me a bunch of cars that I could not afford and in general try to SELL us something. Well, I was WRONG again. That's twice! Curt Torson had listened to me the day before, determined which cars in the vast Dick Hannah inventory met our requirements and our financial situation and was fully prepared to show me those vehicles. Curt Torson was pleasant to work with, he is knowledgeable, and makes every effort to make car buying as painless as possible. Curt showed us a Hyundai Accent, but we did not like it all that much. Curt asked if we would consider a 2008 model with 46000 miles. We said yes, lets look at it even though the requirements stated 2009 or newer. He showed us a 2008 Chrysler Sebring Sedan; we took it for a drive and decided to go with that one. The price was right; the value is in the Vehicle, the financing was much better than was expected. Curt Torson, put the deal together and we were on our way in just under 2 hours. More

My husband and I are trying to rebuild our credit. We got a flier from them and decided to give them a try. When i called Kari answered and we got things started. She was soo friendly and helpful. Sho got a flier from them and decided to give them a try. When i called Kari answered and we got things started. She was soo friendly and helpful. Shortly thereafter I received a call stating we were approved and we set a time to come in to look at cars. She told me Dave would be there to meet us. I have to say we were dreading the experience because you know we were meeting with a "car salesman". Dave was awesome. He asked what our price range was for a monthly payment. Then he showed us some cars, we made a decision, perfect for us, and then waited to see what kind of price we could get, what kind of deal they would offer. We expected to spend a few hours haggling over prices. Not the case here. They came back under the monthly price we wanted, gave us more than we expected on our trade in and they lowered the price of the car without all the haggling! What a deal. We signed paperwork which only took a fraction of the time we have spent in the past. We walked away extremely happy with our purchase. We are even considering trading in my husband's car and when we do we will be going back to see Dave. I have never had a better experience in a dealership in all the years I have purchased cars! THANKS Dick Hannah Kia, you have a great employee and as long as he is there we will come back to see you for our future purchases!!! More