
Dick Hannah Kia
Vancouver, WA
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We'd heard about Dick Hannah for years of course; you can't live in the Portland area for any length of time without hearing their commercials on the radio. However, none of their on-air advertising moti can't live in the Portland area for any length of time without hearing their commercials on the radio. However, none of their on-air advertising motivated us to go see them until we heard rave reviews from one of the local morning shows. Our last purchase was with Wilsonville Honda, and was overall a good experience. Until we went to Dick Hannah Kia, we would have said it was great. Dick Hannah Kia, and Barry in particular, set a new standard for us for a great car buying experience. There was no pressure, no hard sell, no attempt to put us into something we didn't need or want. They listened to us, and were refreshingly honest about the availability of autos, and the process. We went thinking we were going to be buying a Kia Soul +, and that other models (!, Sport) were going to be out of our price range. We ended up driving out the Kia Soul Exclaim, in the color and style that we really wanted, and that was surprisingly affordable. The financing was painless, they were fair with our trade-in, and the payments were better than we hoped for. Most importantly for us, the customer service was great. A laid-back and casual environment, friendly folks everywhere...just fantastic people. Take it from someone who hasn't ever enjoyed the car buying experience. Go see Barry at Dick Hannah Kia. More
BARRY TUTTLE WAS VERY HELPFUL FROM THE BEGINNING TO THE END. ALLOWING ME TO TAKE THE CIVIC TO MY BOYFRIEND'S HOUSE AND SHOW HIM WAS VERY HELPFUL, SINCE THE BOYFRIEND WAS THE BUYER OF THE CAR FOR ME. HE WA END. ALLOWING ME TO TAKE THE CIVIC TO MY BOYFRIEND'S HOUSE AND SHOW HIM WAS VERY HELPFUL, SINCE THE BOYFRIEND WAS THE BUYER OF THE CAR FOR ME. HE WASN'T ABLE TO BE WITH ME AT THE BEGINNING, BUT I WANTED HIM TO HAVE A CHANCE TO DRIVE IT FOR HIMSELF. TO FEEL COMFORTABLE ABOUT THE CAR BEFORE MAKING THE FINAL DECISION, AND BUYING IT FROM BARRY. BARRY WAS ALSO PATIENT WITH ME, MY QUESTIONS, MY THINKING PROCESS ABOUT THE WHOLE THING. ALL WENT VERY WELL AND I AM SATISFIED WITH THE SERVICE I RECEIVED FROM BARRY TUTTLE. THANK YOU!! More
We were thoroughly thrilled with our overall experience. The people were absolutely awesome and seemed to genuinely care about us. They were very helpful in helping us understand our car and its components. The people were absolutely awesome and seemed to genuinely care about us. They were very helpful in helping us understand our car and its components. We are thrilled with our new car and have been telling all our friends and family that they should take the time to visit Dick Hannah Kia for their new car. More
From start to finish, Barry Tuttle, our sales rep, was a pleasure to work with. At no time did I feel pressured to buy or like an inconvenience etc. He was extrememly personable, made us feel right at hom pleasure to work with. At no time did I feel pressured to buy or like an inconvenience etc. He was extrememly personable, made us feel right at home, and stayed in contact with me from the very beginning. It was a nice feeling to know that the person I had initiated contact with online was the same person that walked me through the whole purchase process. I have not purchased a car from a dealership since I was 18, so I felt like a novice. He worked with me to help me understand the process and made things simple to understand. No question went unanswered. I would recommend Barry to anyone looking for a car. The other pleasant experience was that everyone else at the dealership were also very polite, helpful, and just plain nice. I had such a good feeling when I left, of course because of purchasing a "new to me" car, but also because Barry made us feel special and taken care of. My experience lacked nothing and I can't say enough about Barry and the care/time he took with us. More
It was a great experience Rodney was very helpful and It was a great experience Rodney was very helpful and friendly. I really enjoyed his attitude, he wasn't pushy like a lot of salesmen i have deal It was a great experience Rodney was very helpful and friendly. I really enjoyed his attitude, he wasn't pushy like a lot of salesmen i have dealt with. All of the staff was very helpful and answered any question i had. I would recommend Dick Hannah to everyone i know. Thanks for the experience, Vicki Bernal More
I bought a car at dick Hannah and had found that it just would not work for us. We our very pleased that the management at dick Hannah was willing to listen to our concerns and helped us work out a deal tha would not work for us. We our very pleased that the management at dick Hannah was willing to listen to our concerns and helped us work out a deal that we are very happy with. We love the new car. I will have to say that we are much more pleased with the way the general manager treated us then we are with the way the sales manager treated us. More
Great selection of New and Used cars and an extremely friendly and helpful staff. This was my second purchase from Dick Hannah Kia in under 2 months and both experiences were exceptional. Everyone from friendly and helpful staff. This was my second purchase from Dick Hannah Kia in under 2 months and both experiences were exceptional. Everyone from the sales staff to the lot attendants treat you like family. I will definately look to them first for any future vehicle needs. More
Rodney was extremely helpful, courteous,knowledgeable, and fair in selling me a new Kia Optima. I really was not going to purchase a new car that day but with the reasonable trade I was offered for my old and fair in selling me a new Kia Optima. I really was not going to purchase a new car that day but with the reasonable trade I was offered for my old Kia and the great financing rate on the new car, I was sold. Rodney seemed experienced and well trained in selling cars which built my trust. More
Steve was thorough with describing the features, and was patient with the process as it took several days to decide. Mike made the financing a snap. I was very skeptical about Kia going into this event, bu patient with the process as it took several days to decide. Mike made the financing a snap. I was very skeptical about Kia going into this event, but I will definitely recommend DH Kia for anyone interested in superior service and value. More
We researched online, using our Costco membership. We were directed to Dick Hannah Kia and Costco forwarded an inquiry. Steve Davis called within 30 minutes, listened to our wants, pulled info and thoro were directed to Dick Hannah Kia and Costco forwarded an inquiry. Steve Davis called within 30 minutes, listened to our wants, pulled info and thoroughly discussed their inventory and answered our questions. He even suggested some payment options and offered to fax the info. We made an appointment for the next day; arrived a few minutes early and Steve was ready. Looked at the car we'd discussed, reviewed the options and sealed the deal. We were home before lunch with the car we wanted at a price that was very good (we'd been checking around for about 3 weeks). Best car buying experience we've ever had and will refer anyone to Steve Davis at Dick Hannah Kia. More