
Dick Hannah Kia
Vancouver, WA
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My experience with the great employess in the service department has always been enjoyable. Kinh and Jessica and Stacey when she was there have always treated me kindly and have shown a genuine interest department has always been enjoyable. Kinh and Jessica and Stacey when she was there have always treated me kindly and have shown a genuine interest with my concerns. Infact they even know me by name upon my arrival and always greet me with a kind, "Hello Wes. How have you been? How's life up at the casino." I wouldn't recommend anywhere else to go, other than Dick Hannah Kia Service. More
The service I received was fantastic. I was greeted in a very friendly manner when I called to make the service appointment and just as friendly when I arrived. I received a call about the tread left on my very friendly manner when I called to make the service appointment and just as friendly when I arrived. I received a call about the tread left on my tires and given an estimate and time frame and price for two new tires. I declined the tires at the time and was not pressured to get them, that was very much appreciated. When I am ready for the tires I will go to my KIA service department for sure. I appreciate being treated like a person. More
My wife and I stopped by late on a Friday night and wanted to see if they had any 2011 Kia Souls in yet. After talking to Jose, we explained that we had been looking at the Souls for a long time and we wanted to see if they had any 2011 Kia Souls in yet. After talking to Jose, we explained that we had been looking at the Souls for a long time and were very interested in them. We also explained that we has almost bought one of the special editions (Shadow Dragon)a while back, but the timing had not been right. He said he would see if they could find a Shadow Dragon Soul for us. He said that he had found a couple of these cars and would we be interested in one of them. Well it turned out the one that we ended up getting was from a dealer in California and would have to be shipped up here. Everyone at the dealership was terrific and really went the extra mile to get us our very special vehicle and treated us great! They even loaned us a Soul to drive while we waited for the vehicle to arrive. Kudos to everyone at the Kia store! More
I was in love with the alien green Kia Soul but wasn't sure if I could get it because my credit union pre-approved me for an amount that would really only allow for a used vehicle. I didn't want to have t sure if I could get it because my credit union pre-approved me for an amount that would really only allow for a used vehicle. I didn't want to have to worry about a used vehicle and when repairs would need to be made ect. So I thought I would just see what Dick Hannah could do for me. They were able to give me a much better interest rate than my credit union, at the payment amount I needed which included the added warranty. My boyfriend and I had so much fun with the guys, they played on our personalities so well and we really enjoyed our experience. I wasn't haggled, I wasn't pressured, they even let me go look at another dealership because I told them up front I wanted to look at one more thing before I made my final decision and didn't give me too hard of a time for it. We laughed and joked and had a great experience. I have only been out of bankruptcy just a few months over a year and was sure I would get laughed off the lot but I was the one laughing and smiling in the end because of the great deal and great experience I had. Great job guys! Joe and Jon rock it all the way. I definitely would recommend Dick Hannah Kia to others and my future purchases! More
Its been a week now since my husband and I purchased a new 2010 Kia Forte and we couldn't be happier. We originally walked onto the lot to find a gently used commuter car but after a bit of comparison we new 2010 Kia Forte and we couldn't be happier. We originally walked onto the lot to find a gently used commuter car but after a bit of comparison we found it made more sense to go with new, especially with Kia's extended warranty. The best part of our car shopping experience however was due to our salesman, Daniel Gilchrist (a.k.a. Batman). We were not looking forward to having to deal with 'the dreaded pushy car salesman' but within minutes our fears were vanquished. Daniel was knowledgable about his product, found us exactly what we wanted for the right price (and that was asking a lot!), and was an absolute joy to work with. Our shopping/buying experience could not have been made easier or more comfortable. Thumbs up to Kia and Batman! More
The service department was fast & very friendly. They made sure I was able to get to my appointment in the afternoon on time. Offered refreshment also. Helped me fix m car phone that was getting bad rec made sure I was able to get to my appointment in the afternoon on time. Offered refreshment also. Helped me fix m car phone that was getting bad reception. Also they gave me a free car wash for comming in to have my car serviced with them. More
My husband and I recently purchased a 2008 civic hybrid and this was by far the nicest car buying experience we've ever had. Daniel Gilchrist of Dick Hannah Kia was very knowledgeable and helpful. His ass and this was by far the nicest car buying experience we've ever had. Daniel Gilchrist of Dick Hannah Kia was very knowledgeable and helpful. His associates in the office were also very courteous and helpful (and quite humorous), making the whole experience very positive. AND we love our new car! More
I recommend Dick Hannah and, specifically, Daniel Gilchrist to anyone. My experience could not have been better. Daniel listened to me, was very respectful, patient and pleasant. Working with Dani Gilchrist to anyone. My experience could not have been better. Daniel listened to me, was very respectful, patient and pleasant. Working with Daniel was like having a good friend who knew a lot about cars go shopping with me. In fact, it was an hour before I realized he was the salesman! There was no pressure, no sales pitch, no manipulation and no smarm that is often associated with car salesmen. I had intended to use an auto finding service through my credit union, but after working with Daniel and appreciating the services Dick Hannah offered, I bought directly from the dealership. Daniel always did what he said he was going to do and was very prompt in returning calls or responding to requests. I couldn't be happier with my car or my experience. Be sure to ask for Daniel! More
I went looking at a new Kia Soul. Daniel & Mary drove with me to my home to let my husband check it out also since he cannot walk much. They treated us very well. The folks in financing got us such a gre with me to my home to let my husband check it out also since he cannot walk much. They treated us very well. The folks in financing got us such a great deal that we couldn't say no! LOVE it! The Kia Soul is perfect for us. Little on the outside & big on the inside! Fantastic people. More
What a Great experience. Did most of my shopping, filling out forms on-line from home. Got a call within an hour from Steve Davis(Salesman) Extremely personable and friendly. Never got the feeling filling out forms on-line from home. Got a call within an hour from Steve Davis(Salesman) Extremely personable and friendly. Never got the feeling that I was buying a car ie:( High Pressure Salesman, etc) Steve took us through the process and was extremely efficient and really pleasant. Sales Manager and Financing Person were also extremely nice and personable. What a great place to shop! I have always dreaded buying cars because of the typical sales experience, this was different. The whole process to about 1.5 hours and felt like a pleasant afternoon. Thanks Steve Davis and everyone at Dick Hannah. More