Dick Hannah Kia

Steve Davis was a great person to work with on the purchase of our new Kia Sportage. Outside of having to sign many legal documents for the purchase, Everything went very smoothly. We also dealt wit purchase of our new Kia Sportage. Outside of having to sign many legal documents for the purchase, Everything went very smoothly. We also dealt witho Thinh Pham in the Service Dept, as we had a trailer hitch package installed, plus a minor warranty item taken care of. That too went very well, and the car was ready even before promised. Great Job. More

I had a tear in my inside grab handle of the drivers door. It took much longer to get it in than I was originally told, & still haven't received the postcard to tell me that it was in. But I called an door. It took much longer to get it in than I was originally told, & still haven't received the postcard to tell me that it was in. But I called and it was in so I got an appt, and the service manager/supervisor told me it would take an hour (since I was waiting this was important to me), & I didn't wait any more than 20 minutes, "friendly service and very prompt, no complaints"! More

This "customer for life" is very pleased with the service and the program. It's a happy day when you pick up your car and they inform you it has 4 new tires on it that you didn't have to pay for! LIFE IS GO and the program. It's a happy day when you pick up your car and they inform you it has 4 new tires on it that you didn't have to pay for! LIFE IS GOOD! I will buy me next car from this dealership if the one I own ever starts to age.... More

Milt was great and they got our financing done for us! My wife loves her new Kia Soul. I would buy from them again. wife loves her new Kia Soul. I would buy from them again. Brady More

The reason that i would recocmend this dealership to others is that they are very business like and they are considerate of the customer and making it easy to leave your car and shuttle from and back to others is that they are very business like and they are considerate of the customer and making it easy to leave your car and shuttle from and back to the dealership. I did not need the shuttle this time but in the future it will be very convenient. More

This is the second car I have purchased from Dick Hannah Kia. The staff is excellent and worked with me to make sure that I got what I wanted. Their customer service is 10+ and they don't forget about you Kia. The staff is excellent and worked with me to make sure that I got what I wanted. Their customer service is 10+ and they don't forget about you after you walk out the door. I do recommend them to my friends and will return for my next car. More

I recently purchased a new Kia Rio from Dick Hannah Kia; Steve Davis was my salesman throughout the process. I needed to replace the car my daughter had been driving, and asked a friend from church who I kn Steve Davis was my salesman throughout the process. I needed to replace the car my daughter had been driving, and asked a friend from church who I knew had just gotten a new Kia. I liked the idea of the Kia for fuel economy and the warranty. My friend highly recommended Steve, and now I know why! I had a limited budget to work with, and was still able to get a brand new car that met all my needs. My daughter is the primary driver of the new car, as her old one was ready to meet the scrap pile. Steve worked with both of us to find just the right car that fit both my pocketbook and my daughter’s needs (OK, wants) to have a ‘cute’ car. The whole process was the easiest one I have been through in more than 30 years worth of car-buying. No heavy-handed pressure, no trying to squeeze the last dollar out of me. Just a great little car, at a fair price. I really appreciated the honesty and lack of game-playing that is so rare to find. Thanks Dick Hannah Kia, and thanks Steve! More

I appreciate the salesman Mike Ragsdale listening to my needs and working with me. He was able to get my needs met without being pushy. I would highly recommend going to Dick Hannah and asking for Mike. needs and working with me. He was able to get my needs met without being pushy. I would highly recommend going to Dick Hannah and asking for Mike. This is the second car I have bought from them. The service I have received from all departments have exceeded my expectations. More

I needed to trade my daughters clunker in and did my initial inquiry via the internet. Within 10 minutes Stephanie Taylor called me and I relayed what I was looking for and where I needed my payments t initial inquiry via the internet. Within 10 minutes Stephanie Taylor called me and I relayed what I was looking for and where I needed my payments to be. We hung up and 10 minutes later she called back and we had a vehicle that fit my needs. I made an appointment and went in and was exstatic with the sales staff and finance folks. This was by far the easiest car I have ever purhcased and it was all due to the Staff at Dick Hannah Kia. Thank you, thank you, thank you for making this a very pleasant experience. More

I had hoped my 8 year old Chevy nightmare would make it until spring. Unfortunately the cash ineligible clunker made it clear that wasn't a wise move. So I spent a hypertension inducing week visiting nearl until spring. Unfortunately the cash ineligible clunker made it clear that wasn't a wise move. So I spent a hypertension inducing week visiting nearly every major dealership in the Portland Metro looking for a replacement. Let me tell you, looking for a bargain when dealers have visions of Cash for Clunkers dancing in their heads is useless. In frustration, I decided to broaden my search a bit, and hit some dealers to take an actual look at other vehicles, and see what might fit our needs other than my long-coveted Sienna. I wound up at Dick Hannah Kia whereEmir Filipovic did a great job learning about my requirements, showing me what was available, and we quickly zeroed in on a Sedona. We didn't come to terms that day, partly because I'd broken my own cardinal rule about going in prepared, partly because my job is to know what a good deal is and accept nothing less, theirs is to make the best profit possible. Doesn't matter whether you're talking Wall Street or Main Street, that's how sales works. I came back two days later, having done my research, and made my terms clear. My new offer was considerably lower than my initial impulse-driven terms. This is where Dick Hannah shines. Most dealerships get very offended in situations like this (particularly when dealing with women) and will let a fair deal walk out the door, or worse, insult you and argue, rather than just push pride aside and do the deal. Both Emir and Sales Manager John Pelley took the high road, made sure the deal was right on their side, and made it happen. They swallowed pretty bitter pill with more grace, class, and professionalism than I have EVER witnessed on a dealer floor (my dad was a GSM, I grew up in the business, so that's saying something). That, ladies and gentlemen is what I like to call integrity. There is precious little of it in this business. Without it, you are on your own, caveat emptor is the rule. Dick Hannah Kia isn't going to hand you a cream-puff deal (nor should they, that's the buyers responsibility) but if you do your research, there is no better dealership in the Portland Metro. Once the deal was made, we were handed over to the capable hands of Jeff Salisbury, who made the endless piles of paperwork that buying a car requires a fast and entertaining process. The folks at Dick Hannah will treat you with respect. After the week I've had, I can tell you that's hard to find. It's clear that integrity is an important value from the top down at Dick Hannah, but they are human, just like the rest of us. If you happen to have an experience that you don't feel right about, ask to speak to the sales manager, tell them what's wrong, and ask for another salesperson. Sometimes it's an issue of fit, but the management at Dick Hannah is top rate. Something as simple as working with a different salesperson may be what it takes, and is certainly a better choice than going to another dealer. As I said above, in Portland/Vancouver, you won't find a better dealer than Dick Hannah. More