Dick Hannah Kia
Vancouver, WA
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I am always very impressed by the swiftness of service when having my Optima worked on. I feel that so far the pricing has been fair enough. I have never encountered an unsmiling face from any of the serv when having my Optima worked on. I feel that so far the pricing has been fair enough. I have never encountered an unsmiling face from any of the service people that I have come in contact with. It is really appreciated. More
My visit to the dealership was for my first service. I had one concern over and above the normal and was dealt with very nicely. Jessica even sent a email to remind me of the appointment so I could do no had one concern over and above the normal and was dealt with very nicely. Jessica even sent a email to remind me of the appointment so I could do no less then show-up on time, ready to leave my auto for service. The ratings I have given are well deserved for Jessica and the maintence personnel. I feel as though I was treated as a valued customer. Thank you Thomas K. Chapman More
The service I received was fantastic. I was greeted in a very friendly manner when I called to make the service appointment and just as friendly when I arrived. I received a call about the tread left on my very friendly manner when I called to make the service appointment and just as friendly when I arrived. I received a call about the tread left on my tires and given an estimate and time frame and price for two new tires. I declined the tires at the time and was not pressured to get them, that was very much appreciated. When I am ready for the tires I will go to my KIA service department for sure. I appreciate being treated like a person. More
My experience with the great employess in the service department has always been enjoyable. Kinh and Jessica and Stacey when she was there have always treated me kindly and have shown a genuine interest department has always been enjoyable. Kinh and Jessica and Stacey when she was there have always treated me kindly and have shown a genuine interest with my concerns. Infact they even know me by name upon my arrival and always greet me with a kind, "Hello Wes. How have you been? How's life up at the casino." I wouldn't recommend anywhere else to go, other than Dick Hannah Kia Service. More
My wife and I stopped by late on a Friday night and wanted to see if they had any 2011 Kia Souls in yet. After talking to Jose, we explained that we had been looking at the Souls for a long time and we wanted to see if they had any 2011 Kia Souls in yet. After talking to Jose, we explained that we had been looking at the Souls for a long time and were very interested in them. We also explained that we has almost bought one of the special editions (Shadow Dragon)a while back, but the timing had not been right. He said he would see if they could find a Shadow Dragon Soul for us. He said that he had found a couple of these cars and would we be interested in one of them. Well it turned out the one that we ended up getting was from a dealer in California and would have to be shipped up here. Everyone at the dealership was terrific and really went the extra mile to get us our very special vehicle and treated us great! They even loaned us a Soul to drive while we waited for the vehicle to arrive. Kudos to everyone at the Kia store! More
I was in love with the alien green Kia Soul but wasn't sure if I could get it because my credit union pre-approved me for an amount that would really only allow for a used vehicle. I didn't want to have t sure if I could get it because my credit union pre-approved me for an amount that would really only allow for a used vehicle. I didn't want to have to worry about a used vehicle and when repairs would need to be made ect. So I thought I would just see what Dick Hannah could do for me. They were able to give me a much better interest rate than my credit union, at the payment amount I needed which included the added warranty. My boyfriend and I had so much fun with the guys, they played on our personalities so well and we really enjoyed our experience. I wasn't haggled, I wasn't pressured, they even let me go look at another dealership because I told them up front I wanted to look at one more thing before I made my final decision and didn't give me too hard of a time for it. We laughed and joked and had a great experience. I have only been out of bankruptcy just a few months over a year and was sure I would get laughed off the lot but I was the one laughing and smiling in the end because of the great deal and great experience I had. Great job guys! Joe and Jon rock it all the way. I definitely would recommend Dick Hannah Kia to others and my future purchases! More
Its been a week now since my husband and I purchased a new 2010 Kia Forte and we couldn't be happier. We originally walked onto the lot to find a gently used commuter car but after a bit of comparison we new 2010 Kia Forte and we couldn't be happier. We originally walked onto the lot to find a gently used commuter car but after a bit of comparison we found it made more sense to go with new, especially with Kia's extended warranty. The best part of our car shopping experience however was due to our salesman, Daniel Gilchrist (a.k.a. Batman). We were not looking forward to having to deal with 'the dreaded pushy car salesman' but within minutes our fears were vanquished. Daniel was knowledgable about his product, found us exactly what we wanted for the right price (and that was asking a lot!), and was an absolute joy to work with. Our shopping/buying experience could not have been made easier or more comfortable. Thumbs up to Kia and Batman! More
My husband and I recently purchased a 2008 civic hybrid and this was by far the nicest car buying experience we've ever had. Daniel Gilchrist of Dick Hannah Kia was very knowledgeable and helpful. His ass and this was by far the nicest car buying experience we've ever had. Daniel Gilchrist of Dick Hannah Kia was very knowledgeable and helpful. His associates in the office were also very courteous and helpful (and quite humorous), making the whole experience very positive. AND we love our new car! More
The service department was fast & very friendly. They made sure I was able to get to my appointment in the afternoon on time. Offered refreshment also. Helped me fix m car phone that was getting bad rec made sure I was able to get to my appointment in the afternoon on time. Offered refreshment also. Helped me fix m car phone that was getting bad reception. Also they gave me a free car wash for comming in to have my car serviced with them. More
I recommend Dick Hannah and, specifically, Daniel Gilchrist to anyone. My experience could not have been better. Daniel listened to me, was very respectful, patient and pleasant. Working with Dani Gilchrist to anyone. My experience could not have been better. Daniel listened to me, was very respectful, patient and pleasant. Working with Daniel was like having a good friend who knew a lot about cars go shopping with me. In fact, it was an hour before I realized he was the salesman! There was no pressure, no sales pitch, no manipulation and no smarm that is often associated with car salesmen. I had intended to use an auto finding service through my credit union, but after working with Daniel and appreciating the services Dick Hannah offered, I bought directly from the dealership. Daniel always did what he said he was going to do and was very prompt in returning calls or responding to requests. I couldn't be happier with my car or my experience. Be sure to ask for Daniel! More










