
Dick Hannah Kia
Vancouver, WA
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Wonderful experience! The salesman, Curt, was very helpful and easy to work with. He had the vehicles ready for me to test drive before I arrived (after a brief conversatio The salesman, Curt, was very helpful and easy to work with. He had the vehicles ready for me to test drive before I arrived (after a brief conversation), and accommodated my schedule. Additionally , the desk managers and finance department were thorough but made the process much faster than expected. This was great for me and my 7 year old daughter, and we were driving off the lot just before dinner time as requested! Go see Curt at Dick Hannah Kia - the guy knows his stuff and will make the visit as easy as it can be! More
EXCELLENCE!!!!!!!!!! VERY HELPFUL, FRIENDLY, PROFESSIONAL, AND PATIENT IN WORKING WITH CUSTOMERS. COME ONE COME ALL TO DICK HANNAH KIA AND FEEL THE EXPERIENCE............. VERY HELPFUL, FRIENDLY, PROFESSIONAL, AND PATIENT IN WORKING WITH CUSTOMERS. COME ONE COME ALL TO DICK HANNAH KIA AND FEEL THE EXPERIENCE.............AWESOME SALES PEOPLE!!!!!!!!!!!!!!! More
Curt was great....lots of help and professionalism! Everyone at the dealership displayed a sincere friendliness and made us feel at home. Most important... this is our 5th KIA and they all have perform Everyone at the dealership displayed a sincere friendliness and made us feel at home. Most important... this is our 5th KIA and they all have performed well1 More
Sales and financial experience. My rating is based on salesmanship and financial of both Curtis and Bob. Their knowledge and friendliness was a relaxing experience for me. I NEVER fe My rating is based on salesmanship and financial of both Curtis and Bob. Their knowledge and friendliness was a relaxing experience for me. I NEVER felt pressured. More
Outstandingly Helpful! As a first time shopper I was nervous to make sure everything went smoothly! Everyone that I met seemed genuinely invested in helping me make sure I g As a first time shopper I was nervous to make sure everything went smoothly! Everyone that I met seemed genuinely invested in helping me make sure I got a great price that I could handle and one that I would love to drive. Definitely recommend this dealership to others looking for a new vehicle! More
Very happy with buying experience at Dick Hannah Kia I am so happy with my new 16 optima sxl and the value I got in the deal. I feel got a luxury sport car for a real bargain price. Matt was real friend I am so happy with my new 16 optima sxl and the value I got in the deal. I feel got a luxury sport car for a real bargain price. Matt was real friendly, knowledgeable, professional and a overall great salesman/guy. I really enjoyed buying this car and and it did not take all day. Matt and everyone was on top of their game at Dick Hannah Kia . 2nd new car I bought from Dick Hannah Kia and Matt was my sales person both times and both times totally feel they knocked it out of the park for me. Totally happy and satisfied with Dick Hannah Kia!!! More
Awesome car buying experience!! 3rd car purchased from Dick Hanna. Always a great experience. Will be back, and get a trade in on something new. I would recommend these guys to anyon 3rd car purchased from Dick Hanna. Always a great experience. Will be back, and get a trade in on something new. I would recommend these guys to anyone who has the need for a new or used car, huge selection, and great service!! There team of hard working folks,,, really bring the car buying experience to a hole new level,,,,WOW!! I love giving the sales guys a raz of crap, and they love it!! Real people doing a great job.We were in, test drive, trade in appraised, and finance approved....doc's signed and out in time for corn flakes!! Dick Hanna dealership just gets it done....they Rock!! More
Non-Trustworthy Service Center I brought my 2004 Dodge Ram in there for an oil change and also for you guys to repair a leak in my power steering. The leak was a warranty repair fr I brought my 2004 Dodge Ram in there for an oil change and also for you guys to repair a leak in my power steering. The leak was a warranty repair from work that you did last year. First of all my truck was neither washed or vacuumed. Also when it was being serviced it was stated that both of my back up lights were burnt out and my left brake light bulb was burnt out. I found none of this to be true when I checked them. It was also stated that my brake fluid was dirty/contaminated. They already got me on that one a couple of years ago. I have come to the conclusion that The Dick Hannah Kia Service department does shoddy work and can no longer be trusted to perform service on any of my five vehicles. All of these vehicles were purchased from Dick Hannah Kia by the way. More
Great purchase experience! Bob and Richard were excellent associates. They were extremely helpful and very accommodating. They cared greatly for my grandmother who purchased a n Bob and Richard were excellent associates. They were extremely helpful and very accommodating. They cared greatly for my grandmother who purchased a new Kia Rio she is very excited about her new car and would highly recommend them. More
took a month to get an answer about a warrenty repair We drove around for a month while Dick Hannah Kia tried to decide if the crack in our windshield was a warranty item, which they suggested it well may We drove around for a month while Dick Hannah Kia tried to decide if the crack in our windshield was a warranty item, which they suggested it well may be. We kept calling and getting no return calls, then I called the service manager who also failed to call me back. A MONTH after they said pictures had to be sent to kia they changed the story to a man would look at it on Friday. We waited a month to be told no. I called a auto glass company in Vancouver they said they would look at it next week and tell me when they look if it is a stress crack. So why did I have to wait a month? We have bought 3 cars from you people and our daughter one also and I have never seen it this bad, and I do mean bad. If there were 2 kia shops in this town you would be off my list forever..... More