
Dick Hannah Kia
Vancouver, WA
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Sales and financial experience. My rating is based on salesmanship and financial of both Curtis and Bob. Their knowledge and friendliness was a relaxing experience for me. I NEVER fe My rating is based on salesmanship and financial of both Curtis and Bob. Their knowledge and friendliness was a relaxing experience for me. I NEVER felt pressured. More
Outstandingly Helpful! As a first time shopper I was nervous to make sure everything went smoothly! Everyone that I met seemed genuinely invested in helping me make sure I g As a first time shopper I was nervous to make sure everything went smoothly! Everyone that I met seemed genuinely invested in helping me make sure I got a great price that I could handle and one that I would love to drive. Definitely recommend this dealership to others looking for a new vehicle! More
Very happy with buying experience at Dick Hannah Kia I am so happy with my new 16 optima sxl and the value I got in the deal. I feel got a luxury sport car for a real bargain price. Matt was real friend I am so happy with my new 16 optima sxl and the value I got in the deal. I feel got a luxury sport car for a real bargain price. Matt was real friendly, knowledgeable, professional and a overall great salesman/guy. I really enjoyed buying this car and and it did not take all day. Matt and everyone was on top of their game at Dick Hannah Kia . 2nd new car I bought from Dick Hannah Kia and Matt was my sales person both times and both times totally feel they knocked it out of the park for me. Totally happy and satisfied with Dick Hannah Kia!!! More
Awesome car buying experience!! 3rd car purchased from Dick Hanna. Always a great experience. Will be back, and get a trade in on something new. I would recommend these guys to anyon 3rd car purchased from Dick Hanna. Always a great experience. Will be back, and get a trade in on something new. I would recommend these guys to anyone who has the need for a new or used car, huge selection, and great service!! There team of hard working folks,,, really bring the car buying experience to a hole new level,,,,WOW!! I love giving the sales guys a raz of crap, and they love it!! Real people doing a great job.We were in, test drive, trade in appraised, and finance approved....doc's signed and out in time for corn flakes!! Dick Hanna dealership just gets it done....they Rock!! More
Non-Trustworthy Service Center I brought my 2004 Dodge Ram in there for an oil change and also for you guys to repair a leak in my power steering. The leak was a warranty repair fr I brought my 2004 Dodge Ram in there for an oil change and also for you guys to repair a leak in my power steering. The leak was a warranty repair from work that you did last year. First of all my truck was neither washed or vacuumed. Also when it was being serviced it was stated that both of my back up lights were burnt out and my left brake light bulb was burnt out. I found none of this to be true when I checked them. It was also stated that my brake fluid was dirty/contaminated. They already got me on that one a couple of years ago. I have come to the conclusion that The Dick Hannah Kia Service department does shoddy work and can no longer be trusted to perform service on any of my five vehicles. All of these vehicles were purchased from Dick Hannah Kia by the way. More
Great purchase experience! Bob and Richard were excellent associates. They were extremely helpful and very accommodating. They cared greatly for my grandmother who purchased a n Bob and Richard were excellent associates. They were extremely helpful and very accommodating. They cared greatly for my grandmother who purchased a new Kia Rio she is very excited about her new car and would highly recommend them. More
took a month to get an answer about a warrenty repair We drove around for a month while Dick Hannah Kia tried to decide if the crack in our windshield was a warranty item, which they suggested it well may We drove around for a month while Dick Hannah Kia tried to decide if the crack in our windshield was a warranty item, which they suggested it well may be. We kept calling and getting no return calls, then I called the service manager who also failed to call me back. A MONTH after they said pictures had to be sent to kia they changed the story to a man would look at it on Friday. We waited a month to be told no. I called a auto glass company in Vancouver they said they would look at it next week and tell me when they look if it is a stress crack. So why did I have to wait a month? We have bought 3 cars from you people and our daughter one also and I have never seen it this bad, and I do mean bad. If there were 2 kia shops in this town you would be off my list forever..... More
New car, new experience From the moment we walked on the car lot, to the end of the transaction, we were treated like humans. Chucky was professional, down to earth, didn't s From the moment we walked on the car lot, to the end of the transaction, we were treated like humans. Chucky was professional, down to earth, didn't sold us what we couldn't afford, they have done more for us than what we expected. I was mortified of looking around for a car, but Chucky was honest, told us what we could do and we couldn't, he made it all happen for us when we had very little hope. He took the time, got to know us, he made it personable. We didn't buy the most expensive car, yet we were treated with respect, and no difference. Highly recommend, easy to deal with, from the sales to the financial person, we encountered the same courtesy and integrity. When we left the dealership, we acquired a new car and a friend! Thank you again. More
Great Service Curt and David were great. Answered all of my questions and helped me get the right car for me and within the price range I was hoping for. Curt and David were great. Answered all of my questions and helped me get the right car for me and within the price range I was hoping for. More
Friendly staff Chucky was a pleasure to work with. He listened to our family's needs and knew excately what would work for us. He was patient with us when our 2 mon Chucky was a pleasure to work with. He listened to our family's needs and knew excately what would work for us. He was patient with us when our 2 month old started crying. He even pushed the baby around in the stroller while I was on the phone with the insurance company. Could not have asked for a friendlier salesman. More