
Dick Hannah Kia
Vancouver, WA
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Positive Experience To be honest my wife and I were very skeptical about going into a Dick Hannah dealership after what I'll just call a poor experience about 20 years ag To be honest my wife and I were very skeptical about going into a Dick Hannah dealership after what I'll just call a poor experience about 20 years ago at a Dick Hannah Volkswagen dealership. But we read the reviews on Dick Hannah Kia and it's the closest Kia dealership to our home so we decided to roll the dice. Wow! We're glad we did! Absolutely no complaints about the whole process for our new Sorento. We dealt with Bob, Del, Thomas, and Dave in finance. All four of these gentlemen were polite, courteous and respectful. Bob, our salesman and Del gave my wife and I unpressured time to talk over the deal. Thomas knows the technical information like no one and you will never deal with a more professional, well prepared finance guy than Dave. To top it off we walked away very happy, feeling like we got a great deal on what we hope turns out to a fantastic vehicle! It's our first Kia after being loyal Honda owners. More
Another great experience Curt Torson was great from start to finish. He asked several questions to see what kind of vehicle I was looking for, my trade in and price vs. monthl Curt Torson was great from start to finish. He asked several questions to see what kind of vehicle I was looking for, my trade in and price vs. monthly payment. He came back rather quickly with a couple options and a few more questions. I decided on a car and by that time, the financing was nearly complete. Curt even rode to my house and drove my trade back to the dealership because I was short on time. When I returned a couple hours later, the paperwork was complete and ready to sign. With 3 little ones, the process was very quick. Dave Wakeman took fantastic care of us and took the time to thoroughly explain everything and answer every question we had. Thank you for always making the car buying experience a pleasant one!! More
Great experience Bob Snyder is awesome to discuss purchases with! He is thorough and assures that you will get your money's worth with Dick Hannah Kia! Bob Snyder is awesome to discuss purchases with! He is thorough and assures that you will get your money's worth with Dick Hannah Kia! More
Same as the rest Plenty of love and personal attention until you sign and leave. Like they all do, amnesi after the sale. Very disappointing to my wife and I. Plenty of love and personal attention until you sign and leave. Like they all do, amnesi after the sale. Very disappointing to my wife and I. More
Best Car Shopping Experience of My Life I've always cringed at the mere thought of car shopping. Never again. I know where I'm going the next time I need a car and where to tell everyone I k I've always cringed at the mere thought of car shopping. Never again. I know where I'm going the next time I need a car and where to tell everyone I know where to go, AND who to ask for. Ray Newton was my dealer and was very helpful. It all began online and then a short phone call before I went to the lot. Ray heard both what I wanted and needed and helped me stay on budget. Big Thanks to Jon Pelley in finance for helping me stay on budget. He called the bank several times to get me an even lower rate. And my credit is Not great. Matter of fact Jon helped Ray find me the PERFECT car that had exactly what I wanted and needed. This team goes well above and beyond! I even got a call asking how everything was going. Who does that?! Ray and Jon at Dick Hana! No pressure car buying and they make the process easy and stress free. If you don't know who to trust when car shopping go to these guys. They'll have your best intrest in mind! Thank you Ray and Jon!! I'll see you when I can afford the Sorento or Cadenza : ))) More
Good Experience Second time we have purchased a vehicle ant Dick Hanna Kia. Have used Chucky both times and have had good car buying experiences. Chucky and everyon Second time we have purchased a vehicle ant Dick Hanna Kia. Have used Chucky both times and have had good car buying experiences. Chucky and everyone there have made our experience there both times enjoyable. More
good new car buying experience with sales man Chucky. no pressure no problem easy to talk with lots of helpful data on car and features and service with sales man Chucky. no pressure no problem easy to talk with lots of helpful data on car and features and service More
Great Experience We had a wonderful experience at Dick Hannah. We went in there with doubts of being able to purchase a new car and left with a really great deal on a We had a wonderful experience at Dick Hannah. We went in there with doubts of being able to purchase a new car and left with a really great deal on a car that we love . I would recommend them to anyone. Our sales associate Curt was amazing and he worked his magic and got us a deal within our extremely tight budget.. More
Sweetness It was a sweet pleasure to do business with Dick Hanna Kia! The salesman, Steve Davis, was clear and concise, and had all the info I needed to make m It was a sweet pleasure to do business with Dick Hanna Kia! The salesman, Steve Davis, was clear and concise, and had all the info I needed to make my decision! The finance and insurance departments were just as efficient! 5 stars, well done Dick Hanna Kia, Well Done!! More
Great Service Nothing describes the service of this KIA dealership. Excellent customer service and very personal! We would recommend them anytime over and over! Tha Nothing describes the service of this KIA dealership. Excellent customer service and very personal! We would recommend them anytime over and over! Thanks Bob Snyder for your outgoing service to make it all happen! Thank you Barry in making it all come together as well! You all rock! Rick & Angie Edmunds More