
Dick Hannah Kia
Vancouver, WA
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Great Service I usually take my vehicle to Boradway Kia but for the life of me I can never get in on the weekends without a two week lead time. I gave Dick Hannah a I usually take my vehicle to Boradway Kia but for the life of me I can never get in on the weekends without a two week lead time. I gave Dick Hannah a chance because they were able to accommodate the same day (Saturday). Glad I gave them a chance. I'll pay a little extra but the flexibility to get great service and fast turn-around is worth it. Molly Wallace took care of me and kept me informed on how long they expect the service to take. She called to advise me of a maintenance part they suggested replaced. I was in and out within an hour and a half. More
Great experience buying our 2016 Kia Sedona We have owned a Kia Optima and Sorento but needed the 8 seats that the new Sedonas offer. We love the Kia line up but had not been to any of the Dick We have owned a Kia Optima and Sorento but needed the 8 seats that the new Sedonas offer. We love the Kia line up but had not been to any of the Dick Hannah dealerships previously. My sister recently purchased a Kia Soul from DH and said it was the best car buying experience she ever had. Car buying has never been enjoyable in my opinion. I came in first thing in the morning and was able to walk the lot for a bit to see the models and colors available. The first thing that I noticed was there weren't salesmen smoking out front waiting for their next victim as I have experienced at almost all other dealerships. I was able to take my time and go in to the beautiful dealership when I was ready. I was greeted as I walked in by one of the managers who introduced me to Curt that had been working there for 9 years and was very kind and knowledgeable about all the options specific to the trim levels I wanted to see. Curt showed me all the models of Sedonas they had on the lot that I might be interested in and even pulled a couple up front that weren't on the lot yet. I told him our budget, he said that he thought it would be doable with the model I ended up wanting. The negotiation process was quick and easy. We left feeling like we got a great deal. Curt went over all the options with me at delivery to make sure I understood how they worked, set up my UVO/Bluetooth system and even set up my first service appointment with Amanda. He really went above and beyond with our whole car buying experience. The salesman and managers made the process very simple and enjoyable, but some things that we did beforehand we think also helped. Knowing how much we could afford by using an auto payment calculator helped us know the price we weren't willing to go over, looking through the online inventory to see what colors and options were at the dealership and the recommendation from my sister to visit DH helped the process go easier. More
Love our new 2016 Kia Sportage!! From the moment that we set up the appointment until the delivery of our vehicle, we were treated as if we were the only clients at the dealership! W From the moment that we set up the appointment until the delivery of our vehicle, we were treated as if we were the only clients at the dealership! We knew what we were looking for before we went to the dealership, but we were prepared and open to looking at other cars. Curt encouraged us to buy what we wanted and never pressured us into looking at something else when we found our car! This is our 3rd Kia and our 2nd time having Curt as our salesperson. Even though we live in Oregon, it has always been worth the drive to come to a dealership that treats you with honesty and respect. Although we don't plan on buying another car for several years, we know it will be another Kia from Dick Hannah Kia!! More
Awesome This was the best most relaxed auto purchase I have ever had. I will go back and send friends and family to buy from Dick Hannah Kia. Ray was awesome. This was the best most relaxed auto purchase I have ever had. I will go back and send friends and family to buy from Dick Hannah Kia. Ray was awesome. More
Brand New Kia Soul! Never thought I would be driving and LOVING a Kia. Nathan Persin worked with my Fiance and I all day, Saturday the 22nd of August, driving car after c Never thought I would be driving and LOVING a Kia. Nathan Persin worked with my Fiance and I all day, Saturday the 22nd of August, driving car after car. After being disappointed by Subaru and Mazda we passed through the Kia lot. For fun, I sat in the Soul EV, and decided to test a Soul Exclaim. Loved it. Minus the leather interior. Nathan worked with me to get the best deal for what I could afford. After a long day I went home truly happy with my purchase. I love my Soul Plus! More
Bob was fantastic! Bob was great to work with. Very knowledgeable and really helped me find what I want. Really made the whole process a breeze. I would recommend him an Bob was great to work with. Very knowledgeable and really helped me find what I want. Really made the whole process a breeze. I would recommend him and Dick Hannah to anyone! More
Excellent service always My wife and I have purchased several cars here over the years. Most recently, we upgraded to a new 2016 Sportage and a 2015 Optima. Our salesman, Curt My wife and I have purchased several cars here over the years. Most recently, we upgraded to a new 2016 Sportage and a 2015 Optima. Our salesman, Curt Tolson, was fantastic at getting us exactly what we wanted, even going so far as to contact another dealer to find the exact model and trim for the Sportage. The financing went smoothly, and we couldn't be more happy with our new vehicles. More
THE ANSWER TO MY PRAYERS!! I went into their service department with very bad car trouble. I had no appointment and have never used them before. I chose them even though I never I went into their service department with very bad car trouble. I had no appointment and have never used them before. I chose them even though I never bought a car from them because in the past, when I lived in Southern California, I used Kia service department for all of my car repairs and they always took such good care of me. So when my car completely went haywire and was barely in driving condition I took it there. I didn't have much to spend on repairs and wasn't sure if I would even be able to get it fixed. After finding out the diagnosis I didn't know what I would do. I wasn't even sure if I would be able to drive the car home. I was lucky to get it there in the first place. Instead of sending me home with a ruined car Ray Newton, one of the sales people came to talk to me about options for a new or used car. I was not hopeful as I virtually had no money and not the best credit either and I told him as much. Nevertheless, Ray said let's take a look anyway. Long story short, they were able to get me a NEW Soul! I could not have been more relieved and happy to not only be rid of my junker, but to leave in something new that I could fit my family in. Throughout the process, everyone I came in contact with (service AND sales) was extremely polite and helpful, from a simple "hello" to an offer to track down boxes for the items from my old car and then to further offer help carrying the things. EVERYONE was great! I got out of bed that morning and headed to Kia having no idea or expectation I would be leaving with a new car. They have truly been a blessing and I thank God for leading me to such a great team! More
Buying a new car This was by far the best experience that I have ever had buying a new car. I was prepared for a long negotiation but there first offer was the one th This was by far the best experience that I have ever had buying a new car. I was prepared for a long negotiation but there first offer was the one that I was very happy with. I am very satisfied with the car I purchased I will return when I need a new car in the future, More
Dick Hannah Kia was great Our lease was up and we were looking for a new SUV for our family. Matt Favre was very professional and helpful in finding us the right fit for our f Our lease was up and we were looking for a new SUV for our family. Matt Favre was very professional and helpful in finding us the right fit for our family. I would buy my next car from him. More