
Dick Hannah Kia
Vancouver, WA
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Dick Hannah Kia vs Kia Vehicles Having experienced purchasing 5 different Kia’s over the years at Dick Hannah Kia, I would say I know a little about this organization and about the K Having experienced purchasing 5 different Kia’s over the years at Dick Hannah Kia, I would say I know a little about this organization and about the Kia line of vehicles. You can say I am a Kia Addict!!! The Dick Hannah Staff: If you want to receive top-notch customer service, feel respected and have a good time, the staff at Dick Hannah Kia is to be commended as they go above and beyond. They are friendly, take time to answer all of your questions, and treat you like they truly care. They are all truly amazing people. Two weeks ago I went through my 5th purchasing experience and let’s just say, Wow!! I called and spoke with sales rep, Lucas Davidson over the phone to find out if he thought I might be able to get the Kia Sorento I wanted at the price range I could afford. Knowing that I didn’t have a lot of equity in my trade in, I was a little concerned that that package I wanted on the Sorento would be out of reach. After talking with Lucas, he informed me about the Sign it and Drive it program going on with 0 down and said that he felt they might be work it out. Well as the story goes, I drove away with not only the vehicle I wanted, but it had a few extra options on it. Lucas went above and beyond as a sales rep. On the test drive he told me all about the bells and whistles that came with the care. He even told me something about the heating system controls that made my day. My two previous Kia’s had the same heating system and it use to drive me crazy on how when turning the car on the fans would start on full strength until I manually turned them down. Well Lucas showed me why and how to take care of that problem. So for 6 years now of driving me crazy, all it took was for Lucas to show me one little thing and bang, no more craziness. A big thanks Lucas!! Lucas was extremely respectful to listen to my needs, answer all of my questions, showed me total respect and went above and beyond provided outstanding customer service. If you want to have an over-all great experience, you have to work with Lucas Davidson. He is an awesome sales rep and a great person. Way to go Lucas!!!! The Kia Vehicles: Well I have now had 5 Kia’s over the years and all I can say is what a fantastic line of vehicles. I have owned the following: One of the first editions of the Sportage, a Spectra 5, a newer Sportage, a turbo Optima, and now a Sorento LX Limited. Prior to my new Sorento, I have to give a shout out to the Optima line. The speed, performance and comfort of the turbo Optima was exceptional. I had so much fun with this car and got a lot of compliments from non-Kia owners about the look of it. This was one of the best vehicles to date that I have ever owned. If it wasn’t due to health reasons needing a vehicle a little higher off the ground for me to get in and out of, I would still have it. The nice thing is that I brought my mom in a couple months ago and she got a Kia Optima, so now when I want my fix, I can just borrow her car. Sweet!!!!!! As for my new Sorento LX Limited, this is going to be fun. I am shocked at how quiet and smooth the ride is for a SUV. It is very comparable to the Optima regarding the ride, which is very surprising. It’s only been a couple weeks, but I can say that I think I am going to love it. I already got it pinstriped and have had some good comments from my friends about how nice it looks and drives. I have never had any maintenance/service issues with any of the Kia’s I have owned, which is amazing! They have been great cars and I have been extremely happy with them all. Kia has come a long way from being an entry level line to now one that offers luxury and performance. The line of vehicles that Kia offers provides anyone an option that they can truly be happy with. I encourage everyone to go check Kia and the Dick Hannah staff out on your next Kia purchasing experience. Thank you to Kia and to the Dick Hannah Kia staff for providing me with a heck of a ride over the years. I look forward to my continued experience with you. Sincerely, Teresa More
kia optima i have had my optima for two weeks now and i just love it. Ray newton was my salesman and was awesome. took the time to answer all my questions and co i have had my optima for two weeks now and i just love it. Ray newton was my salesman and was awesome. took the time to answer all my questions and concerns. More
Awesome experience One of the best experiences that I've had in purchasing a car, ever!!!! Nate was very knowledgeable, personable, and friendly in our car purchasing e One of the best experiences that I've had in purchasing a car, ever!!!! Nate was very knowledgeable, personable, and friendly in our car purchasing experience. More
Love my new KIA! I just bought my first new car! I wasn't sure exactly the car I wanted - only an idea of the styles I liked. Our salesman, Ray Newton, showed me a c I just bought my first new car! I wasn't sure exactly the car I wanted - only an idea of the styles I liked. Our salesman, Ray Newton, showed me a couple of cars that I quickly determined were too much for my pocketbook! We then moved on to the car that I ultimately purchased! The test drive was fun as Ray and my daughter quickly developed a rapport that made the remainder of our time together very enjoyable. We laughed a lot, got serious a couple of times, but mostly laughed!! He helped make the experience a little less scary for me! I love my Kia Forte! Thanks Ray! More
Short and sweet! One of my least favorite things to do is go to a car dealership. I am busy and don't have a lot of extra time. This was the quickest, nicest, and smoo One of my least favorite things to do is go to a car dealership. I am busy and don't have a lot of extra time. This was the quickest, nicest, and smoothest experience I have had with dick Hannah. Lucas Davidson was very knowledgable and gave me a few options to think about. If I ever need to buy another car I will definitely come back. More
Excellent Experience Everyone helped to make my experience Top Flight. Amanda is the best. She makes sure to deliver as promised. If you had a scale of 1 to 10 with 10 bei Everyone helped to make my experience Top Flight. Amanda is the best. She makes sure to deliver as promised. If you had a scale of 1 to 10 with 10 being the best I would give her a 15. More
5 stars = Bob Snyder = Sales @ Dick Hannah Kia Bob was very attentive to my needs and cocern about buying a vehicle that was within my budget range. We looked at all options and took a look at what Bob was very attentive to my needs and cocern about buying a vehicle that was within my budget range. We looked at all options and took a look at what was in my best interest. More
Fantastic Everyone at the dealership made my experience top notch. Ray Newton is phenomenal, along with his sales manager Jon. Not to mention the "happy" and ve Everyone at the dealership made my experience top notch. Ray Newton is phenomenal, along with his sales manager Jon. Not to mention the "happy" and very informative finance guy Mark. Thank you all for making the Hannah name shine. A company is only as good as its front line employees. You guys rock! More
felt like family Saturday I didn't expect to have a good experience based off a previous visit, however Robert Snyder our sales consultant and his manager Jon Pelley c Saturday I didn't expect to have a good experience based off a previous visit, however Robert Snyder our sales consultant and his manager Jon Pelley completely surprised me! I went from feeling anxious to relaxed. It felt like I had sat down with family to explain what I needed...they worked hard to get me set up. I am totally impressed with their diligence and wonderful service. I will be returning to them when we are ready for our next vehicle! Thank you both for all you did on my behalf and for understanding and working with our needs!!!! I will be sending people your way! More
Excellent Customer Service ~ Thank you! My salesman was a genuine pleasure to deal with. John found exactly the vehicle I was looking for, right down to the color. I was treated fair in ever My salesman was a genuine pleasure to deal with. John found exactly the vehicle I was looking for, right down to the color. I was treated fair in every respect and appreciate the genuine helpfulness and professional manner in which I was treated. I would recommend this dealership, and my salesman, John Sherlock to my friends, family and co-workers and will definitely do business here again. More