Dick Hannah Kia

IT ONLY GOT BETTER. Went to check out the Soul with my son because we were in the Vancouver area; And saw the Auto Mall . Purchased our last van from Dick Hannah.. And Went to check out the Soul with my son because we were in the Vancouver area; And saw the Auto Mall . Purchased our last van from Dick Hannah.. And once again had a great experience. Met some new great staff; starting with A.J,. the sales rep. And after my test drive decided to go ahead and start the buying process. Was introduced to some more great staff. Worked with Ginger, who got me an awesome rate, And it only got better with an insurance quote from Rachel. Drove home with a new car, happy. Thanks to the staff at Dick Hannah KIA. Thanks bc. More

What a great Day. I went into Kia to just look and get an idea of what I was looking to pay. We where greeted by Aj as soon as we got out of our car. We had a few minut I went into Kia to just look and get an idea of what I was looking to pay. We where greeted by Aj as soon as we got out of our car. We had a few minute talk about what kind of car I would like and with in Minutes he came around in the exact car I had been looking for. To say the least I left there with my new car. working with AJ. was one of the best experiences I have had in a long time. He was very nice and helpful. Not pushy at all. He really made every thing run smoothly. I can not think him enough for helping me get the car I have been wanting for a long time. More

Kia Soul purchase I had been planning on purchasing a Soul for at least 6 months. I surfed the dealer websites almost everyday looking for the right deal. I had been I had been planning on purchasing a Soul for at least 6 months. I surfed the dealer websites almost everyday looking for the right deal. I had been to two other dealerships and none of the salespeople knew what was on their site. One of the best things that Norm did was consult the website. He was friendly and worked hard for the sale. I'd recommend Norman to my friends if they ever need to purchase a Kia More

No red flags, quick and pleasant Quick and pleasant experience. Came in for a test drive in the morning. Got a good sale price for Soul Plus. Steve Davis provided wonderful service an Quick and pleasant experience. Came in for a test drive in the morning. Got a good sale price for Soul Plus. Steve Davis provided wonderful service and answered fully all our questions. Financing wasn't difficult either with Mark Goff. Mark was very responsive and explained patiently in detail all of our financing questions. In the end, we got the deal that we wanted. I would buy from Dick Hannah dealership again. More

I love my car I received great customer service from AJ, he was a very nice and had wonderful personality. I would buy a car from him again. I enjoyed my experience I received great customer service from AJ, he was a very nice and had wonderful personality. I would buy a car from him again. I enjoyed my experience! More

AJ and John are great guys I've actually bought two cars from this dealership in the past 5 months. Both were from AJ - he made sure that my buying experience was smooth, he was I've actually bought two cars from this dealership in the past 5 months. Both were from AJ - he made sure that my buying experience was smooth, he was transparent, and best of all, got good deals on both cars. Each ironically enough had a dead battery about a month in, which they gave me a free rental car for and changed no charge or questions asked. Super customer service. Thanks! More

Great Service! We went in on Feb 2nd after both our vehicle and our son's broke down to purchase two used vehicles and our service was awesome! We purchased both the We went in on Feb 2nd after both our vehicle and our son's broke down to purchase two used vehicles and our service was awesome! We purchased both the vehicles we test-drove first and are very happy. Norm was helpful and worked very hard to help our son find the vehicle he wanted and to get us to a price that worked for our family. Our vehicle was a bit easier as we went in knowing what we wanted. Our son is an older teenager and Norm found him the perfect vehicle complete with racing stripes and flames! More

Great service , quick in and out purchase AJ was great. I went into the dealership after work one night hoping to leave with a new KIA sure enough a few hours later I was home with my brand ne AJ was great. I went into the dealership after work one night hoping to leave with a new KIA sure enough a few hours later I was home with my brand new KIA. Thanks AJ More

Great car buying experience We went in to drive a couple of different vehicles to do some comparison shopping. Chucky was very helpful, pointing out pro/con of each car and discu We went in to drive a couple of different vehicles to do some comparison shopping. Chucky was very helpful, pointing out pro/con of each car and discussing how each car would meet our needs. When it came time to make a decision he was honest about what he thought was the best option for us and didn't try pushing us into more than we could afford. They gave us a great deal on our trade-in and the whole process was pretty painless. Thanks Dick Hannah Kia! I love my Sorrento! More

Quality with Red Carpet Treatment My visit was for a vehicle recall. The customer service started immediately with Tyler Gonzalez checking me in. He was kind, pleasant and made me feel My visit was for a vehicle recall. The customer service started immediately with Tyler Gonzalez checking me in. He was kind, pleasant and made me feel valued. While waiting I started walking around looking at vehicles. I then met Chucky. I immediately liked him. He walked with me at my pace and we just conversated about options. I was not looking for a new car as I loved my 2010 Soul (limited edition) that I had purchased there 5 years ago. Chucky was honest and had the answer to every question I had. He was no pressure take your time kind of salesman. He spoke with respect and he has an amazing personality. You can tell he loves what he does and the Dick Hannah family. Being an Administrator I was impressed with his dedication and value for his employer. Needless to say I got what I wanted and I feel like Chucky rolled out the red carpet for me. He told me he would take care of me and he did just that. I understand ball the bells and whistles on my car, paired my phone to the vehicle and is arranging for my sunroof to be put in at my convenience in my city. He made me feel valued and there were no gimmicks, no "typical care sales" experience. I felt the same way through signing my papers to talking in insurance. This is my 4th car from them and they have a customer befor life in me. More