
Dick Hannah Kia
Vancouver, WA
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97,500 Service Appt This was our 97,500 mile service appointment. It's always a pleasure doing business with Dick Hannah Kia. Working with Devin is great! We drive all This was our 97,500 mile service appointment. It's always a pleasure doing business with Dick Hannah Kia. Working with Devin is great! We drive all the way from Bend, Oregon to get our car serviced there. More
Great Salesman AJ, DIck Hana as a Dealership Poor & Terrible The sales man AJ was fabulous and did a great job. The manager / dealer was horrible. I bought a 2015 Rio. This would not be a primary vehicle, I want The sales man AJ was fabulous and did a great job. The manager / dealer was horrible. I bought a 2015 Rio. This would not be a primary vehicle, I wanted a commuter car for errands, work and the kids sports. I drove off the lot at 9pm I returned with cashiers check the next day in the afternoon. After thought I really wanted two upgrades; cruise control and power door locks. The sales man got the ok from the manager to swap vehicles and I would pay for the difference. 1 hour later the manager says ok 1800 depreciation (its now a used car) plus the difference in price. I put 60 miles on it???? After stating this unacceptable, I told the sales man I would handle a three hundred dollars in depreciation but that was ridiculous. They lost loyalty, trust, and reputation in my opinion. More
Best car salesman experience we've had We have shopped for many cars in years past and have never had such a positive experience with a car salesman as we did with Chucky. He was knowledge We have shopped for many cars in years past and have never had such a positive experience with a car salesman as we did with Chucky. He was knowledgeable, listened, courteous, genuine and made us feel like he only wanted the best for us. His positive attitude and sincere desire to make sure we get what we wanted was unsurpassed. He was truly a breath of fresh air and would recommend him to anyone. More
No nonsense, personal service, great value Bob Snyder provided good communication, listened to what we were looking for, and was able to strike a good balance between persistence and respect. Bob Snyder provided good communication, listened to what we were looking for, and was able to strike a good balance between persistence and respect. My wife and I considered several dealers, and vehicles over a period of a few weeks, and ultimately, Dick Hannah had the inventory that best fit our needs at a price that we were happy with. It is common to have a little buyer remorse after any purchase, even a good one, but our first long distance trip out of town was less than a week after our purchase--we save roughly $30 on gas because of the better mileage with our purchase. This was one of the key reasons we opted to buy when we did--Bob and Dick Hannah got us what we wanted, and beat the finance option we secured on our own. This was our best car purchase experience to-date. More
Good job Devin! This was my 60,000 miles service check. Job took over night so I appreciated the loner car to use. Never feel taken advantage of when I'm working with This was my 60,000 miles service check. Job took over night so I appreciated the loner car to use. Never feel taken advantage of when I'm working with Devin. More
A great experience - and Chucky is the best ever! Just bought a Kia Soul from this dealership, and even though they didn't have the color I wanted (yellow), they tracked it down and made sure it had a Just bought a Kia Soul from this dealership, and even though they didn't have the color I wanted (yellow), they tracked it down and made sure it had all the options I wanted. Chucky is the best car salesman I've worked with, as well as being an amazing human being - he's just an all around good guy. Chucky and Mark both made the process as simple as buying a new car can be. Thanks guys - I'll be back and recommend you to anyone looking for a new or used car. And they have great coffee! More
Dick Hannah Kia Service I was told my car would take 2 hours to have the 30,000 mile service. It was done it 1.5 hours. The customer service was amazing! And now I see they h I was told my car would take 2 hours to have the 30,000 mile service. It was done it 1.5 hours. The customer service was amazing! And now I see they have dog treats too! Dick Hannah truly believes in nice! More
great sales and service teams We purchased my used Sedona there last year and when at my first service there was a problem detected when doing my alignment that actually is somethi We purchased my used Sedona there last year and when at my first service there was a problem detected when doing my alignment that actually is something a part is not available for yet they took off 50% which was great. Last month we purchased a brand new soul for my husband and it has been wonderful. The process was under two hours and it is a great car. I just had service on my van again as well as a repair covered under service contract and both experiences were great. Fast and friendly and the shuttle was quick to get me. More
awesome service Nothing but great service from the moment I walked in the doors. No one bombarded me, pressured me, or forced anything car on to me. I went in with on Nothing but great service from the moment I walked in the doors. No one bombarded me, pressured me, or forced anything car on to me. I went in with one car in mind I had been looking at on the website. Ended up driving home in that same car, didnt even need to look at any other cars. Theie serive was quick and easy, it was the price I wanted and same with my insurence. All in all I had an amzing expirence at Kia. More
That was GREAT... Let's do it again!! Thanks again to Curt for hi time a patience with us [me] ;o) We am THRILLED with the car and will look Curt up when we need another vehicle sometim Thanks again to Curt for hi time a patience with us [me] ;o) We am THRILLED with the car and will look Curt up when we need another vehicle sometime... and we WILL send people to him who may be looking for a car. We know Curt will take care of them. You know... I have messed around other Dick Hannah salespeople before years ago and I thought I'd never go back. Had some "pressure-type" experiences. That has changed due to you ... and Chucky! More