Dick Hannah Kia

I had a great experience at the Dick Hannah Kia dealership today. Bob (Robert Snyder) was helpful while we talked over the phone this morning before I went in. He asked me some questions to ensure dealership today. Bob (Robert Snyder) was helpful while we talked over the phone this morning before I went in. He asked me some questions to ensure that he knew what I was looking for and the price range. I called him a few times over about two hours with more information and each time he was available and willing to work with me. When we arrived he quickly found us out in the rain, and showed us the vehicle I was interested in. We were about to take it for a test drive when I realized it wasn't quite what I was looking for. Bob was very understanding and we moved on to another car. It felt like it was as important to him that I find the right car as it was to me; I didn't feel like any cars were being pushed at me. Bob didn't waste any time and we found a slightly different version of the original car and in a different color, it was a little more expensive, but Bob worked with us and I got the monthly payment that I was comfortable with. Devin was very helpful and friendly as well and got my monthly payment slightly lowered even more. He made sure I understood what I was signing and my payment etc... The insurance person, who I can't remember her name, was great. She called our insurance company and compared rates for us. She thinks she can get us an even lower rate than the one we ended up doing today, which we'll see in a few days when she gets back to us. While I talked to different people and waited, Bob was normally going back and forth with my paperwork and stopping back to check on us to make sure we were being taken care of and that we knew which step in the process we were at. All in all a very good experience for a first time buyer of a new car. I'm still smiling since I drove off the lot in my new Kia Soul :) More

Brian Johnson and Bob Snyder were very helpful and knowledgeable about the Optima. Brian answered all our questions thoroughly. He was friendly, but not pushy. The whole buying process went quickl knowledgeable about the Optima. Brian answered all our questions thoroughly. He was friendly, but not pushy. The whole buying process went quickly and smoothly. The free tank of gas and car wash once a month are great customer appreciation. We love our new Optima! More

Got back to me on my emails right away- i was dealing with 4 dealer and was impressed by your sales staff the most-dave was great thur whole process-will be back for service and my next new car-thanks mu with 4 dealer and was impressed by your sales staff the most-dave was great thur whole process-will be back for service and my next new car-thanks much-great looking dealership More

Got back to me on my emails right away- i was dealing with 4 dealer and was impressed by your sales staff the most-dave was great thur whole process-will be back for service and my next new car-thanks mu with 4 dealer and was impressed by your sales staff the most-dave was great thur whole process-will be back for service and my next new car-thanks much-great looking dealership More

One of the best dealers I have visited over 20 years. Friendly and courteous. They were very upfront & straight forward. I will do business with them again. Friendly and courteous. They were very upfront & straight forward. I will do business with them again. More

This was the best and easiest car buying experience I have ever had! Curt was friendly and didn't push a sale on me. I let him know where my price point was and what type of vehicle I was thinking about have ever had! Curt was friendly and didn't push a sale on me. I let him know where my price point was and what type of vehicle I was thinking about and he took it from there. I was able to test drive a few great cars before I made up my mind on what I wanted. The financing was simple too; Jon did his best to get me a great rate with my credit union and I am super happy with my monthly payment. The overall experience was wonderful and I will definitely come back when I am ready to buy another car! More

For the past 4 yr I wanted a kia; when a neighbor ask me about a car( we both have same problem getting in or out) I told her about the KIA NEXTDAY she came home with one! I called her to find out where sh about a car( we both have same problem getting in or out) I told her about the KIA NEXTDAY she came home with one! I called her to find out where she got it; as I did not want to go to Portland; she spent the next 30 min telling me about LUCAS DAVIDSON so next day JOHN & I took off and went to talk to LUCAS he was every thing she said helped us to decide what we could get in price without preasuring us BERRY also was wonderful in helping with all the paper work !!WE were extremly pleased with every aspect of the sale they were WONDERFUL!!!! After we were done Lucas showed us all about the car inside that we didn:t go over before he completly set up the blue tooth Any thing we have had to call about sence if Lucas wasn;t there all the ones on phone have very nicely helped OH YES the insurance lady was very nice and helpful also !we simply could not say enough good about our experenice with DICK HANNAH agents THANK YOU!!!! Yvonne & John Spencer jr WE ARE HAVING A BLAST WITH OUR LITTLE SPACE SHIP ! More

I have purchased various vehicles from various dealerships and Dick Hannah Kia is by far the best so far. On my last purchase of a new 2014 Kia Forte I dealt with Joe, Bob and Barry. Each of them dealerships and Dick Hannah Kia is by far the best so far. On my last purchase of a new 2014 Kia Forte I dealt with Joe, Bob and Barry. Each of them was very professional, courteous and interested in providing me the best service possible. To them you are not simply just "someone buying a vehicle", you are considered and treated as a "friend purchasing a vehicle", that will fill your needs and budget. The experience was should I say....."Exceptional!" More

I was pleased with the overall service at the dealership. Special thanks to Kim Savage for for her friendly, courteous and knowledgeable service. She is in the right place! A word of appreciation to Nancy H Special thanks to Kim Savage for for her friendly, courteous and knowledgeable service. She is in the right place! A word of appreciation to Nancy Horn from customer relations. Never having met her, I saw her smile. Thank you! Sincerely, Kurt Matzke More

As a senior citizen, I worry about my car's safety and performance. Devin Henry has always provided me with confidence that the job is done properly and with expertise. As long as Devin is working at and performance. Devin Henry has always provided me with confidence that the job is done properly and with expertise. As long as Devin is working at Kia I will be a customer of Kia. Tom Boyle tsboyle@comcast.net More