
Dick Hannah Kia
Vancouver, WA
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The service staff was attentive and the diagnosis on my vehicle (both times it was in) was much quicker than I expected it to be. I found that the explanations of the problem were thorough and fair. vehicle (both times it was in) was much quicker than I expected it to be. I found that the explanations of the problem were thorough and fair. More
I recently had the pleasure of working with Lucas Davidson this last week while considering purchasing a new vehicle. Lucas was very knowledgeable and accommodating while trying to find the perfect Davidson this last week while considering purchasing a new vehicle. Lucas was very knowledgeable and accommodating while trying to find the perfect car for my family. When the perfect car was selected and the paperwork began Barry Tuttle was very quick and efficient and considerate of our time. I will come back to Dick Hannah again and again for their customer service. More
I had issues with my tire light coming on everytime I would go longer distances. I went in 1st time, tire was low, about 2 wks same thing... 3rd time (week later) Kim recognized me and kept my car for th would go longer distances. I went in 1st time, tire was low, about 2 wks same thing... 3rd time (week later) Kim recognized me and kept my car for the day... pin size hole in tire that was expanding when it got warm. So patched it! Happy Camper! More
I was greeted with a smile, and that continued each time I saw Tara while they did the first service on my Kia. She also gave me so information that I asked about and did that with a smile. She always sai I saw Tara while they did the first service on my Kia. She also gave me so information that I asked about and did that with a smile. She always said please and thank you. Such a pleasant person to be around! More
Staff was very friendly and knowledgeable. Accommodating, very detailed instructions on all the features of the vehicle. Answered subsequent phone calls with questions in a very professional and knowledgeabl very detailed instructions on all the features of the vehicle. Answered subsequent phone calls with questions in a very professional and knowledgeable manner. Helped me get my other car home. More
From the moment I stepped in, to the moment I left, I was thoroughly taken care of! Curt didn't push me into anything, he paid attention to what I was looking for and took his time with me making me feel lik thoroughly taken care of! Curt didn't push me into anything, he paid attention to what I was looking for and took his time with me making me feel like I was the only customer. He was amazing and had wonderful customer service. Jon was hilarious. He made me feel comfortable and he was very quick and thorough and so friendly. Also, Jason, the Allstate agent was outstanding. His customer service was exceptional. He actually went to Taco Bell and got me something because I was starving being there for 6 hours. Overall, I was very well taken care of at Dick Hannah kia and am fully satisfied with my purchase!! More
Came in to their dealership as a first time buyer. Because of my employer, my eligibility with finding a vehicle was very narrow. The Dealers at Dick Hannah put forward 120% effort and by the end of t Because of my employer, my eligibility with finding a vehicle was very narrow. The Dealers at Dick Hannah put forward 120% effort and by the end of the day I was driving off the lot with my own new Kia Soul. I am very pleased with the service I received, and i see myself as a long time future customer. More
When I called initially, it was very easy to make an appointment! I really appreciate the option of a shuttle service to take me to work while my care was being worked on. Kim was awesome. She's super appointment! I really appreciate the option of a shuttle service to take me to work while my care was being worked on. Kim was awesome. She's super nice and friendly even at 6:50am! She called me multiple times to let me know how it was going with my car and to make some recommendations which I needed. When I came to check out, Tara was super nice too! It was quick and easy and I was on my way.. with a nice clean car I might add :-) More
This is Santa Claus and I am here to tell you that Kim takes very good care of my sleigh, even though it is not a KIA. Don't be afraid to take her your car for service even though it is not a KIA, she wil takes very good care of my sleigh, even though it is not a KIA. Don't be afraid to take her your car for service even though it is not a KIA, she will still do a great job. Mrs. Claus does haul the elves around in her KIA and Kim takes great care of it too. I would not hesitate recommending the great team at KIA as they will all make sure your experience is a GREAT one. Santa & Mrs. Claus More
I had a great experience buying my new Sportage. Steve and Paul helped me quickly zero in on what I was looking for. I came in a little late in the evening and they both happily stayed after closing on a and Paul helped me quickly zero in on what I was looking for. I came in a little late in the evening and they both happily stayed after closing on a Friday night to help me get everything put together. I am incredibly happy with my new car and the guys who helped me get it. I also want to give the service dept a pat on the back. I came in with a minor issue and they quickly got me squared away and fixed up. Thanks to all involved. More