Dick Hannah Kia

This is Santa Claus and I am here to tell you that Kim takes very good care of my sleigh, even though it is not a KIA. Don't be afraid to take her your car for service even though it is not a KIA, she wil takes very good care of my sleigh, even though it is not a KIA. Don't be afraid to take her your car for service even though it is not a KIA, she will still do a great job. Mrs. Claus does haul the elves around in her KIA and Kim takes great care of it too. I would not hesitate recommending the great team at KIA as they will all make sure your experience is a GREAT one. Santa & Mrs. Claus More

Working with Lucas Davidson was a real pleasure. At no time did we feel pressured anything buying anything or add extra features. He was very thorough in explaining how all the features of the Kia worked time did we feel pressured anything buying anything or add extra features. He was very thorough in explaining how all the features of the Kia worked and how the warranty worked. He didn't call me 5 or 6 times to see when I was coming in and I really appreciated that. We set up a time and had it not been for bad weather we would have met then. However, we agreed to reset the date and it worked well for both of us. I would not ever hesitate to send any of my family of friends to Lucas to purchase a vehicle. He had asked me what I was looking for in a car, and I explained that I had to have a vehicle that I could get in and out of easily as I have arthritis in both knees and I get around on a mobility scooter. Of course, my next need was to be sure that my scooter would fit in the back fairly easily, and it did. I was looking for a car that had good gas mileage in town and on the highway and that was easy to get in and out of. The Kia had all the things I was needing and and many more features I didn't even think out. It truly made it a wonderful experience purchasing a car from an outstanding salesmen. It was really great to work with someone who understood my needs and made sure that I found what worked best for me. More

I came in to have a new key made for a car I'd recently purchased. While I waited for the key programming, I was escorted to the sales department to finalize purchase of an extended warranty. I recently purchased. While I waited for the key programming, I was escorted to the sales department to finalize purchase of an extended warranty. I was able to get my business conducted promptly and for the price I had been quoted (no surprises). Barry helped with the warranty and Devin took care of the key. Devin also noticed that my rear wiper was out of position and determined that the wiper motor was defective. He told me he had one on order and they would call me when it came in and make the repair at no cost since the warranty covered it. Nice! The only part of my experience that wasn't perfectly seamless was when I first called in to make the appointment, I had to be transferred back and forth between departments to coordinate my visit with both service and sales. I did get accurate information, though, so it wasn't a big deal. More

This was probably the best new car buying experience I have had to date. Brian was outstanding! He listened to what I wanted then ask all the right questions to get me my perfect car. Love my SOUL...:-) T have had to date. Brian was outstanding! He listened to what I wanted then ask all the right questions to get me my perfect car. Love my SOUL...:-) Thank you Rachel for making it happen. And, thanks to Barry for not be a typical pushy finance manager. Overall, great experience and I would recommend Hannah Kia to all. More

We were greeted by Kim Savage, on arrival. Kim arranged for us to receive service on our Soul while we waited. We were directed to the waiting room where refreshments were available. When the service was for us to receive service on our Soul while we waited. We were directed to the waiting room where refreshments were available. When the service was completed we were given our invoice, Kim directed us to our car that had been washed and sent us merrily on our way. More

Lucas Davidson was the sales rep. I worked with, and he was excellent!! Never pushy with me because had he been, I am the type person who would have walked right out!! He was respectful, helpful, answ was excellent!! Never pushy with me because had he been, I am the type person who would have walked right out!! He was respectful, helpful, answered all my questions and helped in any way he could. I would want him again, and would recommend him if I had a friend who was looking for a KIA!! Lucas was delightful to work with on the sale,and one of best sales people I have worked with in buying a car. He should be appreciated by the dealership a great deal. Thank you Lucas!!! Donna Lien More

I had a wonderful experience at Dick Hannah. Mark was VERY helpful and friendly. I would totally recommend Dick Hananh to all my friends and family! VERY helpful and friendly. I would totally recommend Dick Hananh to all my friends and family! More

I was looking for a new car and have always been interested in a Kia. I decided to look at a Kia Soul. I am not a fan of car shopping as I can find it very stressful but Mark was amazing! He was interested in a Kia. I decided to look at a Kia Soul. I am not a fan of car shopping as I can find it very stressful but Mark was amazing! He was very informative about the car and not pushy or rude. When it came to the paperwork he made it very comfortable and easy. I couldn't have asked for a better experience! I have had a lot of people look at my car and be interested in purchasing one as well and I always tell them to go see Mark because of the experience that I had! Thank you Mark! More

I would recommend this dealership to everyone. The customer service and overall experience stress free. The transaction was smooth. Everyone I met was very helpful. I was very pleased with Dick Hanna customer service and overall experience stress free. The transaction was smooth. Everyone I met was very helpful. I was very pleased with Dick Hannah Kia. More

We bought a new Kia Soul from Mark Goff on 1-15-2014. We found Mark to be a true professional with excellent knowledge of the vehicle. He was cordial and patient with answering our many questions. At no t found Mark to be a true professional with excellent knowledge of the vehicle. He was cordial and patient with answering our many questions. At no time did we feel pressured or hurried. We felt confident at all times that Mark was acting in our best interest throughout the purchase process. We have left this experience feeling like a valued customer and consider Mark a trustworthy and honest representative of Dick Hanna Dealerships, and have made a new friend. As a fellow veteran, I would like to thank Mark for his service to our country. We also wish to acknowledge Jon Pelley for his willingness to help create the right deal for the car of our choice. He was also professional, pleasant, and patient. This has been the best car buying experience we have ever had. More