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Dick Hannah Kia

Vancouver, WA

4.8
1,281 Reviews

3400 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,281 reviews

August 29, 2013

Bob Snyder was the sales person that helped us and he was a lot of help. He was able to answer all of my questions and was patient with us. That part of the service was great. The "closing" part of the deal More

by elkdeerslayer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Snyder
August 28, 2013

I called, was told to come on in. I arrived, and there was a red carpet waiting for me. These boys know how to make a girl feel like they are looking out for you! I would highly recommend them to anyone More

by SUZYBoxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Pelley
August 25, 2013

Patience pays off. I went in January to test drive 3 or 4 different smaller SUV vehicles. Knowing my heart and mind weren't agreeing, I had to wait till I could wrap my mind around the logical choice for More

by msteecup065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Tuttle
August 25, 2013

Bob handled a difficult situation and was very understanding when we returned the Kia we purchased due to a size problem and traded for a Jeep. Very professional and truthful thru out the process. More

by johnsod2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snyder
August 24, 2013

First, I'm not a car guy. I don't want to go into a dealer and get beat up by someone trying to sell me something I don't want. I told Steve I wanted a Kia Soul and that is what we looked at. He show More

by 4dohertys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Davis
August 24, 2013

We have faithfully brought our vehicle, which we bought new at Dick Hannah Kia, in for scheduled maintenance every 7,500 miles. We have never been wonderfully happy with the customer service overall, but More

by stevetrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
can't remember the names of all the service people we talked to
August 23, 2013

I brought 2009 Optima in for a service and was greeted (at the end of a hot day I might add) by the friendly and outgoing Tara in the Service Dept. She helped me get into a rental car for a day while my More

by Hounder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Davis
August 21, 2013

I came in as a new car buyer. Having never been to a dealership and dealt with sales-people before. I had no knowledge on the financial aspect of the car buying process and Mark was very willing to expl More

by mo_mo44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 19, 2013

Dick Hannah has Great customer service, Khalil is pleasant and was great to work with on the purchase of our new Kia Optima. Khalil it was great to do business with you, thank you. Also I would like More

by skeeter2025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Smith, Jon Pelley
August 17, 2013

I am very happy with my visit to Dick Hannah Kia. Bob Snyder the dealer I worked with had a lot of information on the car I was interested in. There are so many things to discover on the Optima Kia dash More

by Danahasakia2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Snyder
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