
Dick Hannah Kia
Vancouver, WA
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I brought 2009 Optima in for a service and was greeted (at the end of a hot day I might add) by the friendly and outgoing Tara in the Service Dept. She helped me get into a rental car for a day while my (at the end of a hot day I might add) by the friendly and outgoing Tara in the Service Dept. She helped me get into a rental car for a day while my car was being worked on and made the experience non-stressful. She was extremely helpful in explaining what the process would look like as well as explaining what was wrong with the car when I picked it up. Turns out everything was covered by my 100,000 mile warranty so no out of pocket expenses!!! I mentioned that I might (for kicks and giggles) like to look at some of the newer cars and was directed to Khalil Abozeeter. Khalil is not only friendly and easy to communicate with he is honest and direct. He didn't pressure or try to 'upsale' me and was truly looking out for my best financial as well as overall needs in a car. He helped me get into a 2014 Forte and I was able to qualify and stay within the monthly payments I could afford. I was able to trade in my 2009 Optima with no hassles at all!! Four years ago I purchased the Optima by this same dealer and got the same awesome wonderful experience. in fact, the salesman that sold me the Optima remembered me!!! As a single mom, I am always worried I will be taken advantage of but I fully trust these folks at Dick Hannah Kia. It is also worth noting that I have experience with other car manufactors at Vancouver Auto Mall (Volkwagon and Honda) and I will never set foot in those dealerships again!! I was treated very poorly on two very separate occasions at both places!! I am a forever customer at DICK HANNAH KIA VANCOUVER AUTO MALL!!!! A++++++++++++++++++++++++++++++++++++++++++ More
First, I'm not a car guy. I don't want to go into a dealer and get beat up by someone trying to sell me something I don't want. I told Steve I wanted a Kia Soul and that is what we looked at. He show a dealer and get beat up by someone trying to sell me something I don't want. I told Steve I wanted a Kia Soul and that is what we looked at. He showed me the top of the line but didn't try to sell it to me. I liked that. He went through all the features, I evaluated what was important to me and we went from there. I found what I wanted and he made it happen. No pressure, No 3 hours sitting there and getting beat up and haggling over the price. I loved it. The easiest car purchase I ever went through. Steve was a great guy. Very personable and knew his stuff. Only complaint is a wish I would have gotten a bit more on my trade-in :) Who doesn't. I don't know if it matters but a gal I work with Rebecca (Damico) Slaughter recommended that I go to Dick Hannah KIa. She had a great expereince there and I trust her. Finally, it was nice to get a $400 credit for being in the Air Force...nice touch especially coming from a foreign car maker. I am happy Mark Doherty More
I came in as a new car buyer. Having never been to a dealership and dealt with sales-people before. I had no knowledge on the financial aspect of the car buying process and Mark was very willing to expl dealership and dealt with sales-people before. I had no knowledge on the financial aspect of the car buying process and Mark was very willing to explain everything to me in laments terms. Kurt and Mark did whatever they could in order to get me into my new Kia Soul. They made my worries and stresses of being at a car dealership lessen, with how workable they were. More
Dick Hannah has Great customer service, Khalil is pleasant and was great to work with on the purchase of our new Kia Optima. Khalil it was great to do business with you, thank you. Also I would like pleasant and was great to work with on the purchase of our new Kia Optima. Khalil it was great to do business with you, thank you. Also I would like to thank Rachel Smith, Dave Cady, and John Pelley for all their help with the business part of our deal. Dick Hannah is a great dealership, I would like to thank Devin, and Kim in service for all their past support and great Service. Sincerely, James and Shelia Cox More
I am very happy with my visit to Dick Hannah Kia. Bob Snyder the dealer I worked with had a lot of information on the car I was interested in. There are so many things to discover on the Optima Kia dash Snyder the dealer I worked with had a lot of information on the car I was interested in. There are so many things to discover on the Optima Kia dash board I couldn't have figured them out with out Bob. I love my car :) Thanks to Bob for a great experience. More
I have bought 5 cars from Dick Hannah Kia. Steve Davis has helped me each time. He is the reason I buy from Dick Hannah Kia. Best buying experience I've had. has helped me each time. He is the reason I buy from Dick Hannah Kia. Best buying experience I've had. More
Curt was very helpful and patient with us - He knows a lot about the Kia line of cars and he explained the various Soul car functions for us in great detail - he even set up our two IPhones to work with S lot about the Kia line of cars and he explained the various Soul car functions for us in great detail - he even set up our two IPhones to work with Siri. We are very happy with our new Kia Soul More
The wife and I are super picky and Curt and Rachael worked with us to find exactly what we needed. We will definitely be buying all of our vehicles here. worked with us to find exactly what we needed. We will definitely be buying all of our vehicles here. More
We have purchased from Dick Hannah Kia in the past, and will continue to do business wih them again..The General Manager, Rachael Smith, Sales Manager Jon Pelley along with Brian Johnson has made our purch will continue to do business wih them again..The General Manager, Rachael Smith, Sales Manager Jon Pelley along with Brian Johnson has made our purchases enjoyable. The whole sales staff here are very knowledgeable with the product and absolutely is not high pressure. More
As a first time buyer I was very happy with the out come! I expected to be taken advantage of but instead I left confident in my purchase and respected as a buyer! I expected to be taken advantage of but instead I left confident in my purchase and respected as a buyer! More