Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dick Hannah Kia
Vancouver, WA
1,279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,279 reviews
November 06, 2012
Be very careful buying used vehicles here. we were told the used truck we baught went through a full checkout, got $1100 worth of brake work done to it, had an alignment done and passed all their tests. We the used truck we baught went through a full checkout, got $1100 worth of brake work done to it, had an alignment done and passed all their tests. We later found out only front brake pads were replaced, no alignment was done, and the vehicle had many issues that were checked off as passed on their service checklist. Some of the items include power door locks did not work, the tail gate did not open, the front windshield leaked badly, one sway bar end link is bad, and no recalls were done on the vehicle. On top of all of the above issues, we recieved a letter from the dealership stating that they recieved our plates from the DMV and we were to come pick them up. we went there one day after recieving the letter and learned that they mailed us the plates the same day they sent us the letter to come pick up the plates. This place is completely unorganized and no one seems to know what is going on. More
by mitamin
Employees Worked With
Mike
October 26, 2012
We feel like we got the information we needed to make a good decision. We never felt pressured. All in all a very positive experience! good decision. We never felt pressured. All in all a very positive experience! More
by oldcarshopper
Employees Worked With
Mike Menzie and Shawn Dalton
October 15, 2012
This is our 4th vehicle with Dick Hannah and one day we will be back to purchase our 5th too. We recommend Dick Hannah to anyone thinking of purchasing a vehicle..new or used. will be back to purchase our 5th too. We recommend Dick Hannah to anyone thinking of purchasing a vehicle..new or used. More
by mama3
Employees Worked With
Ed Mason
September 22, 2012
Great new car buying experience, knowleagable about features, specifications and optoins, and listened to what I wanted. Didn't try to push something that didn't fit my budget or needs. features, specifications and optoins, and listened to what I wanted. Didn't try to push something that didn't fit my budget or needs. More
by rrcarbuyer1
Employees Worked With
Bob Snyder, Bob Snyder
August 29, 2012
Bob is a big reason I chose to purchase this vehicle. I tend to go with my gut when I make big decisions like purchasing a car and I walk away when I don't have a good feeling about who I am dealing with. tend to go with my gut when I make big decisions like purchasing a car and I walk away when I don't have a good feeling about who I am dealing with. In fact, I walked away from the same van at a different dealership where they offered me a lower price than I just payer, and offered to give me an extra warranty and put in leather interior...all because the salesman seemed like a slime ball. Bob comes across as very kind and genuine, which I greatly appreciated. More
by jamie.deforest.16
Employees Worked With
Bob Snyder
August 25, 2012
Bob Snyder was amazingly friendly and helpful. I was worried about a high pressure salesman, but he was easygoing and made me feel right at home. Very knowledgeable about the car and quite helpful as we worried about a high pressure salesman, but he was easygoing and made me feel right at home. Very knowledgeable about the car and quite helpful as well. Barry Tuttle was wonderful to work with as well, as he made sifting through all the paperwork so much less of a chore. Would definitely recommend this dealership! More
by john M1
Employees Worked With
Bob Snyder and Barry Tuttle, Barry Tuttle
August 25, 2012
Ron was very informative. Although it did take a while to get me in a car and out of the dealership, my specific situation was more difficult than the average buyer. Great prices, amazing financing. Probably get me in a car and out of the dealership, my specific situation was more difficult than the average buyer. Great prices, amazing financing. Probably the most knowledgable and professional sales/ financing associate I've ever met. More
by Dalton3510
Employees Worked With
Ron lewis
August 22, 2012
Bob Snyder is such a great asset to Dick Hannah Kia-Bob made my family and I feel very comfortable and not pressured to make a purchase. His patience and easy talking made our visit so much nicer. Bob to made my family and I feel very comfortable and not pressured to make a purchase. His patience and easy talking made our visit so much nicer. Bob took the time to help with the paperwork and explain all of the options and the process that everything was going through. Thank you Bob and Dick Hannah Kia! I love my Soul!! More
by Cindy M
Employees Worked With
Bob Snyder
August 20, 2012
My experience in purchasing my Optima from Dick Hannah Kia was great. Bob Snyder my sales person worked with me, walked me thru the entire site, met the service people and it was just great. Prior to Kia was great. Bob Snyder my sales person worked with me, walked me thru the entire site, met the service people and it was just great. Prior to this, I had nearly purchased a Honda but the sales person, and offer for my trade in was rediculous and below blue book value for a car in mint condition. Kia offered my a very good trade in price, worked with me on the price of the vehicle and it was just easy going and I didn't feel like I was having to be careful. You can trust this group and I'd highly recommend using Bob Snyder as your sales person if you get the chance. More
by michaelb102
Employees Worked With
Bob Snyder
August 13, 2012
I had a pleasant, successful experience at Dick Hannah Kia. I went to the dealership wanting a smooth transaction and the results were nothing less. I highly recommend the dealership. I found the staff I Kia. I went to the dealership wanting a smooth transaction and the results were nothing less. I highly recommend the dealership. I found the staff I worked with very approachable and willingness to make the transaction a win win for all. Communication was open and not intimidating....I left with a car and price I am happy with.... More
by Sandi327
Employees Worked With
Noah Contreras, Mike Siegel, Bret Barnes, Curt Torson
