Dick Hannah Kia

My husband and I were trying very hard to find a truck we felt as priced right and in good shape. We searched online and found a truck that seemed too good to be true. We called and it was still available, felt as priced right and in good shape. We searched online and found a truck that seemed too good to be true. We called and it was still available, so we made the drive. We met Brian and he was very friendly, talk about making things easy, this dealer seemed to run like a well oiled machine and we were extremely pleased. The process took about how long we expected and we would definately buy a car there again. More

I had been in the market for new vehicle for some months. I had done my research on what I was looking for and knew what I wanted. Unfortunately, no dealership could get me the actual vehicle I was looking I had done my research on what I was looking for and knew what I wanted. Unfortunately, no dealership could get me the actual vehicle I was looking for (I wanted Kia Soul with sunroof). However, Dick Hannah came close. And I have to commend John the sales manager for getting the financing through. We knew going in it was going to be difficult because of the trade condition of the old vehicle along with the credit processing. However, I ended up being estatic as I was able to walk (well, drive) out the door with the new vehicle that I wanted. I never actually got to meet Curt, but we exchanged emails trying to come up with the right vechicle. And Bob was great, very patient, and we had enjoyable conversation working the deal. The sales staff has been absolutely terrific, and I would recommend Dick Hannah Kia to everybody that is interested in the Kia brand! More

Mike was not pushy; he was friendly, thorough, and patient. He explained the cars various functions and even input one of our cell phones into the system and showed us how to use that. Thank you patient. He explained the cars various functions and even input one of our cell phones into the system and showed us how to use that. Thank you Mike More

I had been looking for a new car for over a year. I FINALLY narrowed it down to three in which I test drove. All fairly comparable crossover SUV's. I was shocked for two reasons. 1) I didn't realize FINALLY narrowed it down to three in which I test drove. All fairly comparable crossover SUV's. I was shocked for two reasons. 1) I didn't realize how much I would like the KIA SORENTO and 2) I was treated with respect at KIA when I came in to JUST TEST DRIVE! Steven was informative, friendly and helpful. I remember my husband and I exchanged looks both thinking the same thing, "That was the most enjoyable car dealer experience I have ever had." I wish we would have stopped there, but we choose to test drive another SUV right after leaving KIA. Again the SUV was comparable to the Sorento. When we left THAT test drive we looked at each other and said “Now that was the experience I was expecting at a dealership.” I was disrespected, insulated and felt I needed a shower after shaking their hands. I was so bitter about the car buying experience I waited another two months to even think about it stepping back into a dealership. Steven was on vacation and Curt helped us immediately. Curt provided us with what we needed in a timely fashion. There was no kicking of the tires or “if you buy today, I will throw in a car charger for FREE!” or “I have an appointment in 30 minutes with some else to look at this exact car.” He made my whole attitude about buying a car change. I felt he listened to my needs, wants and request. We were in and out of the dealership in under two hours. Most of that time was Curt locating the exact car I wanted. I signed the papers and received a call from Curt four hours later stating my car was ready for its new driver…ME! Curt spent the time going over all the features and HOW TO USE THEM which extremely helped! I know I can call him any time I have an issue and he will guide me. Thank you DICK HANNAH KIA! THANK YOU CURT!!!! I never ever though I would buy a KIA, now I am recommending it to all my friends and showing it off to everyone! --Jenny More

Had the best experience at Dick Hannah Kia with Curt Torson. Everyone was so helpful and took my needs and wants and made it work. I will continue to do service with Curt and his team. Torson. Everyone was so helpful and took my needs and wants and made it work. I will continue to do service with Curt and his team. More

Bob did a real nice job when he helped me. He had the perfect car picked out. I am the only person who has bought a car with out driving it first. Hannah has a real good reputation, and i was very impr perfect car picked out. I am the only person who has bought a car with out driving it first. Hannah has a real good reputation, and i was very impressed with the customer service i received. Thank you Bob for a great car! More

This is one for the record books, at least my record book. We were at Vancouver Kia getting my brand new Soul fueled up (I had purchased the evening before) when I looked across the lot and spotted wha book. We were at Vancouver Kia getting my brand new Soul fueled up (I had purchased the evening before) when I looked across the lot and spotted what appeared to be a very nice Ford 4x4 My partner, John, has been wanting a truck for a least the past 5-years but our finances has prevented us from actually purchasing one. Once he took a look at the truck he was convinced, he would like to try to buy it. (This truck was imaculate and had every bell and whistle imaginable and an amazing price)(we have had several people comment about the fact they thought it was a brand new truck, when in fact it is not) I was a financial challenge for Mike Menzie, our sales person and he pulled through with flying colors for me, so I said to John, "tell Michael you are intrested and see what happens". Well to make a long story ..... not so long. We purchsed two vehicles in one weekend. Michale Menzie really came through for us. He was responsive to our questions and concerns and I loved that he just laid it out for us. No games no hassles. We are both incredibly happy. Me with my 2012 Soul and John with his "like brand spanking new" pickup. I would recomend Michael Menzie to my family and friends. Please ask for him and tell him Kelly sent you. He is the B.E.S.T. More

This was by far the best car buying experience we've ever had. We were very specific in what we wanted and after spending two days in Portland going from lot to lot and speaking with many salesmen and gettin had. We were very specific in what we wanted and after spending two days in Portland going from lot to lot and speaking with many salesmen and getting the same answer of "it's just not out there, they are too hard to find", we came to Dick Hannah Kia and talked with Ed Mason, he found exactly what we wanted and for the right price. It only took a couple of hours and we were driving away in our certified pre-owned Jetta TDI. When we bought our last vehicle back in 2003 at another lot, it took 10-1/2 hours before being able to negotiate a deal that was acceptable to both parties. Dick Hannah Kia made the negotiation process so easy and stress free. We have two daughters that we will be buying for with in the next year and not only will we be returning Dick Hannah Kia but we will be dealing with Ed Mason again. He is very friendly and easy to work with and actually listens to your needs and wants and does not try to push you in another direction. After getting the run around for two days in Portland, Ed was really refreshing. Thank you Ed Mason and Dick Hannah Kia More

Mike Menzie's exceptional customer service skills, genuine personality and thorough knowledge of the products made the process of purchasing my new car a pleasure. His attention to detail was exemplar genuine personality and thorough knowledge of the products made the process of purchasing my new car a pleasure. His attention to detail was exemplary. He is truly an asset to the Hannah team in every way. More

I had a very good experience working with Joe Ramirez this past weekend. Never was there any pressure or hassle during the sale. Treated very well. this past weekend. Never was there any pressure or hassle during the sale. Treated very well. More