Dick Hannah Kia

Spent the evening with Michael Menzie and the businees manager Doug. Michael knew I would be a "finance challenge" and worked hard to get me exactly what I was looking for. Although I am paying more tha manager Doug. Michael knew I would be a "finance challenge" and worked hard to get me exactly what I was looking for. Although I am paying more than I had intended, they went over and above to find a bank to work with me so I can begin to rebuild my credit. For that I am extremely grateful. Michael worked with me all day via emails and phone calls and had pretty much everything set in stone for me before I even got there. My new Soul has everything and more! It is exactly what I pictured but did not think was attainable, and thanks to Michael and the team at Kia, I got my new car and I am thrilled. Thank you Michael! More

I was more than a little surprised at how well I was treated at Dick Hannah Kia on June 30. Armed with as much information as I could, I entered the lot and met my salesman, Mark Goff. As much as I dr treated at Dick Hannah Kia on June 30. Armed with as much information as I could, I entered the lot and met my salesman, Mark Goff. As much as I dreaded this experience, I have to say the next few hours were far more pleasant than I expected. Mark's knowledge and passion, combined with superior support staff, allowed me to drive off the lot with my first new car---at almost 50 years of age! I honestly couldn't be happier with the service I was provided. Mark is WONDERFUL! Thank you so much for helping me acquire my dream car. I've gotten so many compliments on it, and I've never loved a car so much. Sincerely, D.L.Fryman More

I went into Dick Hannah Kia looking for a used commuter. Somehow I walked out with a new '12 Forte EX. Joe was great. Energetic, charismatic, and knowledgeable. All really great traits for a car dealer. The Somehow I walked out with a new '12 Forte EX. Joe was great. Energetic, charismatic, and knowledgeable. All really great traits for a car dealer. There was absolutely no pressure to buy however. Joe didn't try to stuff a new car down my throat. Rather he worked with me until we decided on exactly what I wanted. All in all I am really pleased with Joe and this dealership. I told him as I was leaving, "this is the first time I've walked out of a car dealership and actually felt like I got a good deal". I would highly recommend DH Kia. Make sure you ask for Joe Ramirez though!! More

Bob Snyder was so very helpful was able to answer all my questions Bob was easy to talk to and very pleasant. Barry Tuttle was very efficient in the handling of my contracts. questions Bob was easy to talk to and very pleasant. Barry Tuttle was very efficient in the handling of my contracts. More

Friendly and fairly pain free experience buying a used car. Curt seemed knowledgeable and I would consider buying my next car from him too. The End car. Curt seemed knowledgeable and I would consider buying my next car from him too. The End More

My Husband and I have purchased 6 vehicles from the Kia Service Team of Steve, Mike, and John in the last 24 months. I have my salesman Steve on speed dial if I need anything. We also need to include Joe, Service Team of Steve, Mike, and John in the last 24 months. I have my salesman Steve on speed dial if I need anything. We also need to include Joe, Barry and Brett. Saturday, June 17, 2012 we purchased 3 of those 6 vehicles. We may have broken a record for the most vehicles in one day from one family, but MY KIA SERVICE TEAM (at the Vancouver Auto Mall) always breaks records for their AWESOME customer service and I would like them to be commended for it. Thank You Very Much, Angela, Camas,Wa. More

Salesman, Curt was amazingly informative and provided me with the best price I could find. He also helped me to get my payments at a price that was perfect for me and spent 3 hours answering all of my quest with the best price I could find. He also helped me to get my payments at a price that was perfect for me and spent 3 hours answering all of my questions. I did my research before going to Dick Hannah, and I felt comfortable with all of the service that was provided. Also like the Customer for Life program. All in all, an exceptional experience. Would recommend this dealership to anyone, and especially working with Curt T. More

I was recommended to Curt Torson at Dick Hannah Kia to help us replace out Truck. Went online and was contacted by Curt and after all his efforts we landed on the perfect truck and the rest of the process help us replace out Truck. Went online and was contacted by Curt and after all his efforts we landed on the perfect truck and the rest of the process was very easy. I recomment Curt for your vehicle needs. JAW More

Bob Snyder made my car buying experience enjoyable. He's professional, personable, easy going, yet, detail oriented. When I arrived at the dealership, I had a vague idea of what I was looking for; a car wi professional, personable, easy going, yet, detail oriented. When I arrived at the dealership, I had a vague idea of what I was looking for; a car with good gas mileage (30mpg or more), reliable, and at a good price. Mr.Snyder took the time to listen to my needs and immediately began showing me cars that met my needs. The dealership had a great selection of cars with excellent fuel economy, reliability ratings, at a range of costs. Most interestingly, as I began looking over cars and test driving, I realized safety was also a major concern. Once I pointed this out to Mr.Snyder, he again listened to my request and began educating me on KIA's high safety ratings. Mr.Snyder then introduced me to the KIA Soul. After a test drive, I ended up falling in love with a KIA Soul. The KIA Soul met all my expectations; amazing fuel economy (35mpg), one of the highest customer satisfaction ratings out there for reliability, and 10 air bags. Hows that for safety! Amazingly, I achieved all I desired for a great price. Needless to say, yesterday was a great day! I have to say before closing, Bob Snyder was a big part of my buyer's experience. This was a NO pressure sales person, who's highest objective was getting me into a car that fitted my needs and wants; Mr.Snyder achieved this by listening to me and asking me questions. The end result was nothing short of fantastic! I have a great car, at a great price, with a great sales experience! Dick Hannah KIA has my highest recommendations! Again, thank you Mr.Snyder for your patience and most importantly, for my wonderful car. Sincerely, Tasha Nilsen More

I had done quite a bit of research on KIA's prior to reaching out. I had spoken with the team at Beaverton KIA given my location and frankly was less than impressed. Having heard their radio advertise reaching out. I had spoken with the team at Beaverton KIA given my location and frankly was less than impressed. Having heard their radio advertisements, "We Wanna See Ya in a KIA" I decided to reach out to Dick Hannah KIA and that is when I met Mark Goff. Beginning to end my experience was top notch, Mark made that extra effort that really cemented how important my business was to their dealership in other words, they made us feel appreciated. Mark took the time to really understand exactly what I was looking for and found it for me in a short time. We ended up buying a 2013 KIA Sorento SX and it is just perfect. The buying process was painless, Mark and his team worked hard to get a great rate and financing was simple. Barry in finance is very good at what he does if I do say so myself. In summary, if you are looking for a dealership where the experience is the exact opposite of that stereotypical back and forth pressure buying experience then go see the guys at Dick Hannah. I can honestly say that it's more than just a purchase - they take care of you; you feel like you are joining a club, I know it sounds hokey but it's the truth. I will certainly come back when it's time for my next car, KIA or not. More